Yoox Reviews

3.96 Rating 24 Reviews
75% of reviewers recommend Yoox
630 Review Views (past 24 hours)
1PM - 3PM
62 Review Views
3PM - 5PM
40 Review Views
5PM - 7PM
59 Review Views
7PM - 9PM
81 Review Views
9PM - 11PM
62 Review Views
11PM - 1AM
20 Review Views
1AM - 3AM
62 Review Views
3AM - 5AM
59 Review Views
5AM - 7AM
41 Review Views
7AM - 9AM
62 Review Views
9AM - 11AM
40 Review Views
11AM - 1PM
42 Review Views
1PM
1PM

About Yoox: YOOX.COM is the only destination offering an infinite mix & match of hard-to-find styles and trends: exclusive collections by prestigious designers, vintage collectibles, selected range of end-of-season clothing and accessories at accessible prices.

Categories:
Fashion
Clothing
Fashion Accessories

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Yoox made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
"GIVE ME MY MONEY BACK!!!!! I SHIPPED THE RETURN BEFORE 2 WEEKS TO YOOX AND THEY DONT ANSWER MY EMAILS THEY ARE TRYING TO STEAL MY MONEY BY SAYING THEY DIDNT RECEIVE THE RETURN BUT I SHIP IT BY DHL AND THEY SIGN THEY RECEIVE IT!!!! THE RETURN ADRESS IS: YOOX NET-A-PORTER GROUP Interporto di Bologna blocco 15.1 40010 Bentivoglio (BO) Italy AND THE TRACKING IS: 3733371751 FOR EVERYBODY READING THIS DONT ORDER HERE THEY ARE NOT ANSWERING EMAILS ANS THEY ARE TRYING TO STEAL MONEY!! GIVE ME MY MONEY BACK!!!!"
Helpful Report
Posted 1 week ago
Are you Yoox? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Yoox receives and that when things do go wrong you do your best to put things right. Reply Free
"Order an item for a birthday. Website said delivery between 3 to 5 days. It's been 6 days and I still didn't receive tracking number !!! This website is a scam!"
Helpful Report
Posted 1 month ago
"They refuse to take me off of their mailing list. I have unsubscribed many many many many times. Fraudulent and aggressive marketing tactics are always a sign of a bad company. Also really seriously overpriced. I am sure there are diamonds in the rough, for the truly unoccupied to perchance find. They are in violation of the FTC Rulings on prompt response to spam. They ignored my requests to cancel emails for over a month. Probably they will for EVER. In the US, the anti-spam legislation is called CAN-SPAM, and one of its requirements is that email marketing opt-out/unsubscribe requests must be honored promptly. The FTC guidance states that businesses: “must honor a recipient’s opt-out request within 10 business days. You can’t charge a fee, require the recipient to give you any personally identifying information beyond an email address, or make the recipient take any step other than sending a reply email or visiting a single page on an Internet website as a condition for honoring an opt-out request. Once people have told you they don’t want to receive more messages from you, you can’t sell or transfer their email addresses, even in the form of a mailing list. The only exception is that you may transfer the addresses to a company you’ve hired to help you comply with the CAN-SPAM Act.” Unfortunately consumers themselves cannot bring lawsuits against spammers - instead lawsuits must be brought by the FTC or by your internet service provider (ISP) in some cases. For reporting a CAN-SPAM violation to the FTC, you should: Email the Federal Trade Commission at spam@uce.gov I reported them to the FTC. With all the documents. I urge everyone to do the same. Shut them down. Make way for decent companies."
Helpful Report
Posted 6 months ago
"Excellent products the customer service everything is just perfect thank you so much guys your website is just Awesome"
Helpful Report
Posted 8 months ago
"his company are absolute RUBBISH. The boots I bought lost the heel tip within an hour of wear and they reassured me I would be reimbursed the cost of repair and a refund of 30% of the cost of the boots. I have spoken to customer care about 7/8 times and each time get someone new who tells me something different. From being told the above to being told I would get 30% of the cost of the repair!! 30% of £9!!!! absolute disgrace. Won't put the call to anyone senior and each person lies to get you off the phone or worse cuts your call off!! The cobbler who mended the boots said the quality was appalling anyway!! He said don't drive in them don't dance in them don't go out in them and laughed and said in fact just send them back!! So after fixing them and yoox have told me they will only refund now the repair I am sending them back but nervous they won't give me the promised refund. The inside sole has also totally rumpled up making them awful to wear. ABSOLUTELY AWFUL !! worst customer service and quality goods ever."
Helpful Report
Posted 9 months ago
"free shipping and returns"
Helpful Report
Posted 9 months ago
"I bought wonderful aunkle boots, they are very comfortable (made of leather). Size corresponds. I'm happy with the purchase"
Helpful Report
Posted 10 months ago
"Free shipping, extra discount"
Helpful Report
Posted 10 months ago
"high speed"
Helpful Report
Posted 11 months ago
"With new boots"
1 Helpful Report
Posted 1 year ago
"free shipping and returns"
Helpful Report
Posted 1 year ago
"Very Professional & Excellent delivery. A Happy Customer"
Helpful Report
Posted 1 year ago
"Low prices on high quality goods! Very fast delivery!"
Helpful Report
Posted 1 year ago
"Great prices,great brands."
Helpful Report
Posted 1 year ago
"speed and check out easy"
Helpful Report
Posted 1 year ago
"They made me happy with the service they give. They deliver very fast. They almost have everything for all kinds of tastes. Im sure anybody would like this company. Try it out @www.yoox.com"
Helpful Report
Posted 1 year ago
"Offered Free express shipping (2-3days) been four. Wish they would be more honest I needed clothes today expected tomorrow"
Helpful Report
Posted 1 year ago
"Amazing service, best and biggest selection of items in the market, amazing prices and SALE all year round!!! what else could you ask for?"
Helpful Report
Posted 1 year ago
"free shipping and free returns"
Helpful Report
Posted 1 year ago
"MOST OF THE TIMES FREE DELIVERY AND VERY VERY EASY RETURNS"
Helpful Report
Posted 1 year ago
Yoox is rated 3.96 based on 24 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support