Yoox Reviews

4.35 Rating 20 Reviews
85% of reviewers recommend Yoox

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20 reviews
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Philippa
his company are absolute RUBBISH. The boots I bought lost the heel tip within an hour of wear and they reassured me I would be reimbursed the cost of repair and a refund of 30% of the cost of the boots. I have spoken to customer care about 7/8 times and each time get someone new who tells me something different. From being told the above to being told I would get 30% of the cost of the repair!! 30% of £9!!!! absolute disgrace. Won't put the call to anyone senior and each person lies to get you off the phone or worse cuts your call off!! The cobbler who mended the boots said the quality was appalling anyway!! He said don't drive in them don't dance in them don't go out in them and laughed and said in fact just send them back!! So after fixing them and yoox have told me they will only refund now the repair I am sending them back but nervous they won't give me the promised refund. The inside sole has also totally rumpled up making them awful to wear. ABSOLUTELY AWFUL !! worst customer service and quality goods ever.

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"his company are absolute RUBBISH. The boots I bought lost the heel tip within an hour of wear and they reassured me I would be reimbursed the cost of repair and a refund of 30% of the cost of the boots. I have spoken to customer care about 7/8 times and each time get someone new who tells me something different. From being told the above to being told I would get 30% of the cost of the repair!! 30% of £9!!!! absolute disgrace. Won't put the call to anyone senior and each person lies to get you off the phone or worse cuts your call off!! The cobbler who mended the boots said the quality was appalling anyway!! He said don't drive in them don't dance in them don't go out in them and laughed and said in fact just send them back!! So after fixing them and yoox have told me they will only refund now the repair I am sending them back but nervous they won't give me the promised refund. The inside sole has also totally rumpled up making them awful to wear. ABSOLUTELY AWFUL !! worst customer service and quality goods ever."
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Posted 1 week ago
Viktoria Koutsoukou
"free shipping and returns"
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Posted 2 weeks ago
Marina Baziika
"I bought wonderful aunkle boots, they are very comfortable (made of leather). Size corresponds. I'm happy with the purchase"
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Posted 1 month ago
Anonymous
"Free shipping, extra discount"
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Posted 1 month ago
Wei Chen
"high speed"
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Posted 2 months ago
Vera Dudnik
"With new boots"
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Posted 3 months ago
Viktoria Koutsoukou
"free shipping and returns"
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Posted 4 months ago
Bhopinder Singh Samra
"Very Professional & Excellent delivery. A Happy Customer"
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Posted 4 months ago
Anonymous
"Low prices on high quality goods! Very fast delivery!"
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Posted 5 months ago
Mr Filippo De Santi
"Great prices,great brands."
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Posted 6 months ago
Anonymous
"speed and check out easy"
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Posted 7 months ago
E M Matjila
"They made me happy with the service they give. They deliver very fast. They almost have everything for all kinds of tastes. Im sure anybody would like this company. Try it out @www.yoox.com"
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Posted 7 months ago
Asad Mahmood
"Offered Free express shipping (2-3days) been four. Wish they would be more honest I needed clothes today expected tomorrow"
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Posted 7 months ago
Anonymous
"Amazing service, best and biggest selection of items in the market, amazing prices and SALE all year round!!! what else could you ask for?"
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Posted 8 months ago
Viktoria Koutsoukou
"free shipping and free returns"
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Posted 8 months ago
Viktoria Koutsoukou
"MOST OF THE TIMES FREE DELIVERY AND VERY VERY EASY RETURNS"
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Posted 8 months ago
Laura Fanciulli
"I made few purchases on this website and I am always very happy with the way the products are described and the shipment times. I also get to use a special 10% discount on all the products by using my Millemiglia card discount, and in many occasion you also get free shipments. Stock is all original and the brands in Yoox are usually top range!"
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Posted 8 months ago
Ioana
"They have a lot of wonderful things"
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Posted 8 months ago
Mark Sharwood-Walker
"Bought a pair of Diemme trainers and the excellent service and quick UPS delivery made the experience a real pleasure and very convenient."
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Posted 8 months ago
Ping Yee Ng
"They have various types of products and brands for customers."
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Posted 9 months ago
Yoox is rated 4.35 based on 20 reviews