“I have been trying to activate my motor insurance portal and enter a password. After 3 hours I have still not received the promised email allowing me to do this.”
“Your just a bunch of fraudsters with no means of contact via email or phone . If I could give less than 1 star I would. Even a simple claim you failed to pay out yet automatically renewed the policy deapite yourself and Ageas being told directly the policy would not be renewed.”
“So far so good, easy to understand quoting process with a policy underwritten by Ageas Insurance. Good value in comparison to other van insurers. Simple process so would definitely recommend.”
“Visited my Yoga portal to review my renewal quotes where it stated they had found me a better deal, great! However, I noticed that the total excess had gone up, then when I reduced it the premium actually went down..... So why wasn't I offered this price at renewal? Then I noticed my renewal date was wrong so using live chat I eventually got through to a human agent who said Yoga were aware of this error and all would be put right and my documents would show the correct dates. So I renewed at the lower price and unsurprisingly my documents came through wrong.”
“Had your cover last year and another great quote via Go Compare. Thankfully didn't need to use insurance last year, and hopefully again this year. Thank you.”
“After paying for the insurance I read the policy documents and realised I needed to make a few minor changes eg the date the car was purchased. The online chat bot couldn’t help and neither could a real person on chat as the system was down. They were auto email me if there was going to be any extra cost. Still haven’t heard anything. At least I have a trans roof the chat, to show I tried 🤷♀️”
