Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,804 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,804 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 18th April 2024

Anonymous

Jumpking.eu 5 star review on 24th December 2023

Anonymous

Jumpking.eu 5 star review on 10th August 2023

SVETLA NIKOLOVA

Jumpking.eu 5 star review on 8th August 2023

Alisha March

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered spare parts (springs) which arrived the next day. Great service and very happy. Thank you.”

Helpful Report

Posted 7 months ago

“Straightforward purchase, only complaint is you cannot see when delivery will be before checkout but overall no issues”

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Posted 7 months ago

“We purchased a new surround for our trampoline, although our trampoline is not the jumpking brand, the surround fits perfectly, (8ftx12ft rectangular) It is very well made, much better than the original and in the black it's also a lot more discreet than the bright blue we had before. Delivery was fast and low cost. Super happy. Our trampoline looks brand new.”

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Posted 7 months ago

“Delivered in good time.”

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Posted 7 months ago

“I've been recommending to friends. We had an issue with the ropes fraying, but jumpking has been super fast to fix the issue and replace the ropes on our ufo swing.”

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Posted 7 months ago

“Good product Instructions not worth the paper they are written on. Customer support non existent”

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Posted 7 months ago

Dear Matthew, I am very sorry to read this. I cannot see that you have called or emailed in regarding a problem with the build. I will call you today to offer help if you still require it. Amanda

Posted 7 months ago

“Snelle en duidelijke info bij vragen. Goeie kwaliteit”

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Posted 7 months ago

“Bairns loved the swing easy to build”

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Posted 7 months ago

“Great products and excellent customer service. I received a call to check I had ordered to correct model, something which simply doesn't happen anymore. Well done”

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Posted 8 months ago

“Really helpful. Great service. Highly recommended.”

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Posted 8 months ago

“Great trampoline”

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Posted 8 months ago

“Excellent product Fast delivery Would definitely recommend this company 👌”

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Posted 8 months ago

“Great service with sorted out my delivery thank you so much”

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Posted 8 months ago

“Product is perfect just assembly instruction it's not clear and few times hard to assembly but after that kids are very happy.”

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Posted 8 months ago

“Great product.❤ A very nice seller.👍 The package was sent very quickly. ❤️Thank you 100%and I recommend it”

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Posted 8 months ago

“Excellent service , good advice from customer service and fast efficient delivery”

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Posted 8 months ago

“Absolutely amazing such a quick dispatch and great communication all the way through. The trampoline is the 17ft x 14ft jump pod and the kids love it we have 6 kids with 2 that are gymnasts/cheerleaders so perfect to practice there tumbles on”