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Jumpking.eu Reviews

4.3 Rating 1,804 Reviews

81 %

of reviewers recommend Jumpking.eu

Company Reviews

Product Reviews

4.3

Based on 1,804 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 18th April 2024

Jumpking.eu 5 star review on 24th December 2023

Jumpking.eu 5 star review on 10th August 2023

SVETLA NIKOLOVA

Jumpking.eu 5 star review on 10th August 2023

SVETLA NIKOLOVA

Jumpking.eu 5 star review on 10th August 2023

SVETLA NIKOLOVA

Jumpking.eu 5 star review on 10th August 2023

SVETLA NIKOLOVA

Jumpking.eu 5 star review on 8th August 2023

56

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered a number of replacement items for a 12 year old 15’ Jumpking trampoline including a net that was on a special discount but I accidentally ordered the wrong type for my trampoline base. Jumpkiing.eu were proactive and immediately contacted me too advise that according to my previous purchase several years ago, I had ordered the wrong net. They advised me of the correct net and offered it at the same special discounted price as the one I had ordered. The items all arrived quickly and safely packaged.. Fantastic service!”

Posted 2 months ago

“Amanda Gowling was very helpful and gave me the information that I`d asked for!”

Posted 2 months ago

“The best ever My kids love it”

Posted 2 months ago

“Impressive! Easy to order and quick delivery. Very very happy with our purchase. It dominates the garden but has been so well used in just a week! Worth every penny.”

Posted 2 months ago

“Brilliant customer service as always! Just what we needed to fix storm damage on our trampoline. Thanks so much.”

Posted 2 months ago

“very easy to order spares”

Posted 3 months ago

“I received the trampoline very quickly and am very pleased with it. Thank you for a first class service.”

Posted 3 months ago

“Super Thanke you”

Posted 3 months ago

“Had it 5 days and seems very good so far. Took a long time to assemble as the instructions are not particularly clear. Good customer service from UK team helping with my order.”

Posted 3 months ago

“Excellent swing. Previously had a therapy swing which cost 10 X as much. This is a fraction of the price and just as effective/well built. The pieces slotted together well, it was fairly quick and easy to put the frame together. Used our previous swing seat, so can't comment on the construction/quality of the jumpking one. Currently in the kitchen, a tad squeaky but doesn't move around at all. Getting lots of use by my 18 year old. Would highly recommend.”

Jumpking.eu 5 star review on 24th December 2023

Posted 3 months ago

“A great piece of kit. Delivered incredibly promptly. Easy to follow instructions and makes a really good addition for the grandchildren”

Posted 6 months ago

“Ordered spare parts (springs) which arrived the next day. Great service and very happy. Thank you.”

Posted 7 months ago

“Straightforward purchase, only complaint is you cannot see when delivery will be before checkout but overall no issues”

Posted 7 months ago

“We purchased a new surround for our trampoline, although our trampoline is not the jumpking brand, the surround fits perfectly, (8ftx12ft rectangular) It is very well made, much better than the original and in the black it's also a lot more discreet than the bright blue we had before. Delivery was fast and low cost. Super happy. Our trampoline looks brand new.”

Posted 7 months ago

“I've been recommending to friends. We had an issue with the ropes fraying, but jumpking has been super fast to fix the issue and replace the ropes on our ufo swing.”

Posted 7 months ago

“Snelle en duidelijke info bij vragen. Goeie kwaliteit”

Posted 7 months ago

“Bairns loved the swing easy to build”

Posted 7 months ago

“Great products and excellent customer service. I received a call to check I had ordered to correct model, something which simply doesn't happen anymore. Well done”

Posted 8 months ago

“Really helpful. Great service. Highly recommended.”

Posted 8 months ago

“Excellent product Fast delivery Would definitely recommend this company 👌”

Posted 8 months ago

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Jumpking.eu is rated 4.3 based on 1,804 reviews