Xinix Reviews

Name: Xinix
Rating: 4.94

4.9 Rating 514 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 514 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

Write Your review

Tell us how Xinix made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Support call from ALI Excellent service quickly fixed the problem. Thanks”

Helpful Report

Posted 13 hours ago

“Uzair provided exceptional assistance and guided me through the entire setup process seamlessly.”

Helpful Report

Posted 17 hours ago

“Had a preocular question for the customer support today. When dialling my mobile number from my landline, the landline number didn`t come up on my mobile screen but someone else`s did from another part of our country, got in touch with Uzair and Ally who changed the number all is well, much praise to both the person`s in helping me get my landline correctly thanks guys”

Helpful Report

Posted 1 day ago

“Hi Ali was really helpful and made the changes needed very smooth and quick.”

Helpful Report

Posted 5 days ago

“I am very Satisfied with the service I have received today from Hafiz Ahsan, he has quickly an swiftly resolved our query and processed our number porting and we will be looking forward to continue doing business Xinix for the foreseeable future.”

Helpful Report

Posted 5 days ago

“I am happy that my phone line is working now”

Helpful Report

Posted 5 days ago

“Very helpful got all the support Uzair at Xinix, his service its outstanding. Always available to deal with my queries. !!!!!Thank you Uzair and ALi.”

Helpful Report

Posted 5 days ago

“Amazing support team, Especially Muhammad Afaq who booked an engineer appointment for me for the very next day so that my internet comes back. I really recommend Xinix”

Helpful Report

Posted 5 days ago

“I deal with a gentleman called Uzair at Xinix, his service its outstanding. Always available to deal with my queries. Great customer service always. Thank you Uzair!”

Helpful Report

Posted 6 days ago

“Very helpful got all the support Uzair was amazing will recommend”

Helpful Report

Posted 6 days ago

“It was pleasure talking to tech support guy, Ali, who was very helpful to resolve my enquiry. Keep it up.”

Helpful Report

Posted 1 week ago

“My decision to migrate from Sky broadband, TV and Telephones to the modern world of fibre optics, TV streaming and VOIP has been nearly a 4-month nightmare. Being a review of Xinix, I will not dwell on the problems with getting a fibre optic cable installed but needless to say, I had to cut a channel into my resin drive myself and drill all the necessary holes through garage walls, ceilings and attics to get the internal fibre cable to my router - not bad for retired (84)! The last stage, connecting to VOIP, was also not easy. My first provider wanted to charge extra for trying to connect my Gigaset hub combining 3 Dect phones to my router; and also extra for providing an ATA (analog adapter) to connect the copper-wire telephone dialler from my home security system to the router. What a change of attitude when I decided to change providers and found Xinix. Alishba, Maryam and a Porting team expert were all brilliant and within days had got me connected, allbeit with a temporay number whilst the porting team worked on getting my original number transferred. In fact this proved a not easy task as I was later informed that the port had failed and Maryam found me another number close to mine. However, unhappy with losing our old number for all the obvious reasons, I pursued my first VOIP provider to see what I could find out and was fortunately able to discover that the number had apparently been returned to Sky via BT. Xinix valliantly started porting again and finally, retrieved my original number! So hopefully, all is now well and we are enjoying high phone clarity. Yet to be tried is the ability to call friends via our home phone and the internet whilst away travelling. Maryam constantly updated me with progress and advice throughout the whole process.”

Helpful Report

Posted 1 week ago

“Mohsin was very polite and extremely patient in guiding me through the process, showed extreme courtesy and understanding.”

Helpful Report

Posted 1 week ago

“The gentleman i spoke to i think his name was Ali, from Xinix support was brilliant he helped me get our analogue phones working with our broadband, i didn`t have a clue but he got straight down to the job and configured the settings, now we have both the office and house phones working although i will have to renew the house phone cable to connect properly. 10 out of 10 thank you”

Helpful Report

Posted 1 week ago

“Maryam and Ali were extremely professional, helpful, and took their time to deal with my query in order to resolve. They were very polite and I would highly recommend them.”

Helpful Report

Posted 2 weeks ago

“Ali was very patient and helpful with how I can divert my calls to another number. Great support, thank you.”

Helpful Report

Posted 2 weeks ago

“The Xinix website was easy to use and ordering was painless. The box was delivered promptly. I was away when my number ported but Xinix set up forwarding very quickly. I installed it over the Easter weekend. Didn't read the manual and screwed up. Left the old copper landline connected to the system. That made for some wierd symptoms. Though I sorted the problem myself Xinix were very helpful.”

Helpful Report

Posted 2 weeks ago

“Since the very first interaction they have been most helpful. Hardware arrived today and after letting the software update tried it out. Had a slight glitch which after contacting them was rectified very quickly. Definitely would recommend. I'm a happy bunny. J Moore”

Helpful Report

Posted 2 weeks ago

“Uzair brilliant as ever - thank you!”

Helpful Report

Posted 2 weeks ago

“Ali assisted and pin pointed what the issue is and was able to resolve it.”

Helpful Report

Posted 3 weeks ago

Xinix is rated 4.9 based on 514 reviews