Xinix Reviews

Name: Xinix
Rating: 4.94

4.9 Rating 513 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 513 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient from sending adapter to responding to my queries. My original telephone number was transferred without any problems so happy with all aspects of the service from Xinix and the staff”

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Posted 5 months ago

“A smooth process, kept me informed all the way. Highly recommended.”

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Posted 5 months ago

“Uzair sahi Was very helpful and sorted out my issue very patiently.”

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Posted 5 months ago

“So, since I 1st made contact with this company. I have to say they have been fab. I've had such drama with the big main stream companies, never responding or taking ages but Xinix literally respond the same day and also they phone me no later than one day and work really hard to solve any issues, the fault was actually with my device not their service but still the lady stayed on the phone and tried to help me sort the device out. They are very courteous and polite. And although they are based not in the UK, I don't mean to sound awful , but alot of companies staff I genuinely cannot understand , but xinix staff know exactly what I am saying and I completely understand their staff too. Great product aswell. I have an app on my mobile so I can receive my landline calls via my home and my mobile. The lady I spoke to today was named Maryam, and she was lovely very helpful and sweet. So hope the bosses see this and tell her well done 🥰🥰”

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Posted 5 months ago

“Quick, efficient and helpful. Thanks Usama”

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Posted 5 months ago

“Been very happy so far. Line was set up on the day I needed due to having to coordinate a broadband and phone switch at the same time. Set up was straightforward and the only issue I've had (with the timezone being incorrect on the phone) was resolved without any hassle.”

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Posted 5 months ago

“Uzair was very helpful and solved the issue within 10 minutes”

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Posted 5 months ago

“Very good customer service. Great communication & all at a fantastic price.”

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Posted 5 months ago

“I can only echo what has been said by other 5 star reviewers. It is very impressive to receive this quality of service and attention today. Many thanks to Chloe, Maryam and the team.”

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Posted 5 months ago

“The lady was very helpful and I was happy with her services so thank you”

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Posted 5 months ago

“Uzair very helpful and we achieved what we needed, good service and product”

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Posted 5 months ago

“Mohsin was super helpful on the phone today and helped resolve an issue for us.”

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Posted 6 months ago

“The help you get when you contact XINIX is seconded to none, the response to any help you need is very quick,”

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Posted 6 months ago

“The support and customer services are quick to contact you back and helpful sorting out any issues. I have been testing the product for a few weeks and just ported my number to Xinix. The portal is a little too complicated to manage on your own and most likely will need their help but as said, they are quick to reply and help. So far, so good.”

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Posted 6 months ago

“Mohsin - Support that is of the highest level.... calm and works through the problem and made sure that the problem was solved. He also gave good advice on changes we might want to make in future and how they can be achieved.”

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Posted 6 months ago

“Fantastic customer service, I was updated at every stage of my transition from current provider to Xinix service. Even if the update was not positive I was informed. The not so positive update was regarding a late delivery of an ATA, this was no big deal as I had service via mobile App and desktop PC. I have worked in customer service for a global telecoms provider in the past and this is exactly how I would have expected my team to perform. Well done Xinix.”

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Posted 6 months ago

“Excellent company and support from their staff, especially Uzair who was very helpful and patient in assisting to setup the app for my mobile phone. Everything is working as it should. Many thanks for all your support.”

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Posted 6 months ago

“This company are truly amazing in all aspects, and the numerous operatives have always been courteous and helpful, so I have already recommended XINIS to friends and family.”

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Posted 6 months ago

“Mohsin was very helpful in changing the way we received incoming/outgoing calls. Fixed the problem vey quickly”

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Posted 6 months ago

“The transaction went really well and very quick. Great communication Thank you would recommend”

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Posted 6 months ago

Xinix is rated 4.9 based on 513 reviews