VidiVet Reviews

Name: VidiVet
Address: 44 Simpson Street, Studio N @ Digital House, Liverpool, 44 Simpson Street, Studio N @ Digital House, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 896 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really impressed with the speed of response to my questions and it’s lovely to be able to see the vet when they answered The vet responded with clear instructions and advice and was very reassuring. Thank you.”

VidiVet 5 star review on 12th November 2022

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Posted 2 years ago

“I have used VidiVet twice now and my son used them when we were on holiday in the summer Each time they have given good advice and reassurance, which has helped us when we were worried about our dog”

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Posted 2 years ago

“The vets are very helpful and answered in minutes with a video call. Will definitely keep the subscription 😊”

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Posted 2 years ago

“Excellent advice and follow up after an enquiry about my puppy. Simple and easy to use. Would recommend.”

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Posted 2 years ago

“I’ve used VidiVet lots of times and I absolutely love it. I would recommend it to all pet owners. The ability to send a quick question to a vet at any time about something that is concerning you is invaluable, you get a quick reply which usually puts your mind at rest. Can’t thank VidiVet enough for answering all my questions about my dog Roxy, they are just brilliant!”

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Posted 2 years ago

“I needed some advice for my pug before I could get him an appointment at the vets. The advice I received was really helpful and put my mind at rest until I could get him an appointment. The response was really quick as well”

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Posted 2 years ago

“Excellent service. Replies within 10 minutes then a follow up check in the next morning.”

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Posted 2 years ago

“Very quick response which helped our pet very much - great friendly service, thank you very much”

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Posted 2 years ago

“I was very impressed with the response so quickly I will definitely recommend any dog owners to sign up with VidiVet thank you very much Allan”

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Posted 2 years ago

“The vet responded very quickly to my question. She advised me to go to an out-of-hours emergency vet as soon as possible. Her advice was absolutely correct and could've saved my dog's life. I'm very glad that I have VidiVet so that I can speak to a vet 24/7”

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Posted 2 years ago

“Absolutely outstanding service! This app is amazing and I couldn't recommend it anymore. Super fast reply's with a real genuine advice”

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Posted 2 years ago

“Quick response, the vets I dealt with gave me advice, we’re professional and friendly. Would definitely recommend this service”

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Posted 2 years ago

“I wasn't even aware of Vidivet until I spoke to my vet with regards to a concern I had with my dog. I registered as she suggested and sent the details to Vidivet. I was extremely impressed with the professionalism. I have recommended to friends and would definitely use again, to put my mind at rest.”

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Posted 2 years ago

“I recently used vidivet for some advice about my elderly dog, and the response was quick and professional and sound. I would definitely recommend this service if unsure about taking dog the vet or not. Thanks VidiVet”

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Posted 2 years ago

“Brilliant service, very quick response and practical advise”

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Posted 2 years ago

“Absolutely first class. And an unexpected follow up call also✅”

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Posted 2 years ago

“Ashleen was very quick with her response and super friendly. She made me feel less worried about the situation and that I was taking the right steps. After following her advice, my poorly pup was back to normal after a few days - saving a lot of pennies by avoiding a visit to the vets!! Thank you so much, highly recommend!”

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Posted 2 years ago

“Response was quick and helpful.”

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Posted 2 years ago

“The Vets came back to me really quickly. They were very helpful and reassuring late at night. The follow up the next morning was excellent too. Please thank them for me. I will always recommend Vidi Vet.”

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Posted 2 years ago

“Really put me at ease to get instant reassurance from a vet. Thank you!”

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Posted 2 years ago

VidiVet is rated 5.0 based on 896 reviews