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Slate House Reviews

4.9 Rating 954 Reviews
100 %
of reviewers recommend Slate House
Company Reviews Product Reviews
1,664
 Metrics Info
4.9
Based on 954 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Slate House Reviews

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Mary Rooney
Unverified Reviewer
“Absolutely blown away, with the beautiful memorial plaque I have received, it's even better than the photograph online, and what a great price. I will definitely, give your details to others. 100% great service. Thank you so much.”
Helpful Report
Bryan Mackreth
Verified Buyer
“I first came across Valley Mills candles in a gift shop when on holiday in Wales some years ago. It was the range of interesting fragrances (particularly Bara Brith) that caught our attention. The candles come with a slate coaster which then introduced us to the wide range of slate products available from coasters to house signs. I was happy to find their products on line (which saved bulk buying when we returned to Wales on holiday) The quality of the products has kept us as regular customers for over four years. I would recommend Valley Mill products”
Helpful Report
Carole Hopgood
Verified Reviewer
“Beautifully finished….very pleased and also extra request was met and carried out. Would and will recommend.”
Helpful Report
British Fencing
Verified Buyer
“An outstanding service from Kevin and the team! Thank you very much for our bespoke design and we recieved so many positive comments!”
Helpful Report
Coris Smith
Verified Buyer
“Beautiful sign arrived on time and quality exactly as advertised.”
Helpful Report
Sharon Brewer
Verified Buyer
“I contact this company after their Christmas cut off time as I required a slate memorial to take to Ireland just after Christmas. I cannot express how helpful they were especially Ffion who went above and beyond to help us. The plaque is absolutely stunning and I am so very pleased. Please use this company they are extremely helpful, Once again thank you Ffion x”
Helpful Report
Korkut YUREGIR
Verified Buyer
“Very good quality products and helpful staff resolving issues caused during the delivery. Recommend it”
Helpful Report
Angela Brennan
Verified Buyer
“Prompt service. Friendly advice should you need to ring them.”
Helpful Report
Tim Warren
Verified Buyer
“I purchased a small slate sign which arrived promptly and was very impressive.”
Helpful Report
John Green
Verified Buyer
“Very easy ordering process. The sign was delivered earlier than expected Quality was fantastic Certainly recommend.”
Helpful Report
Alison Clark Clark
Verified Buyer
“Excellent quality candles with lovely scents.”
Helpful Report
Annette Box
Verified Buyer
“Lovely product, good quality, as described and expected. Dispatched quickly.”
Helpful Report
Pam Chandler
Verified Buyer
“Excellent response to my order . My order was dispatched on time dispit it been over the Xmas period . Delivery driver pleasant .All good .”
Helpful Report
Debbie Cummings
Verified Buyer
“This is the second one I’ve purchased and I have to say I am a little surprised at the quality. The front looks brilliant but the hardboard to enable the picture frame to stand is positioned too high. The photo frame topples over so I have had a place a small plinth to rear of frame to allow it to stand”
Helpful Report
Jane Moreton
Verified Buyer
“Beautiful slate placemats and coasters Well made and packaged with lots of protection Thoroughly recommended”
Helpful Report
Maria Mills
Verified Buyer
“Absolutely loved our Memorial plaque for our mother's grave & the customer service we received was spot on.”
Helpful Report
Trevor Newman
Verified Buyer
“Really pleased all-round. Thank you.”
Helpful Report
Paul Broadbent
Verified Buyer
“Valley Mill are highly recommended. The service was prompt and the sign was well packaged and secure when received. When opened, the sign was proof of high quality and affordable workmanship. You will not be disappointed”
Helpful Report
Hywel Griffith
Verified Buyer
“The slate photoframe I bought couldn’t hold its own weight with the stand provided, very flimsy.”
Helpful Report
Scott Owen
Verified Buyer
“Good website great options on customisation”
Helpful Report
Slate House is rated 4.9 based on 954 reviews
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