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Slate House Reviews

4.9 Rating 957 Reviews

100 %

of reviewers recommend Slate House

Company Reviews

Product Reviews

4.9

Based on 957 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 15th April 2024

Stephanie Morgan

Slate House 5 star review on 25th March 2024

Slate House 5 star review on 8th March 2024

Slate House 5 star review on 19th February 2024

Slate House 5 star review on 10th February 2024

Michelle Hampson

Slate House 5 star review on 2nd February 2024

Russell Williamson

Slate House 5 star review on 12th December 2023

Elizabeth Attwood

80

Anonymous

Anonymous // 01/01/2019

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“Absolutely gorgeous house sign. Thank you SO much I love it.”

“Excellent craftsmanship on my order. A beautiful piece of slate, tooled exactly as I had requested. I’m very happy I chose Valley Mill.”

“A beautiful crafted work of art.”

“The initial item I ordered arrived slightly damaged, I emailed Slate House and they immediately arranged a replacement. I have now received it and I am so pleased, the quality for the price paid is amazing. Well done Slate House for a speedy response in dealing with issues.”

“Very pleased with my my purchase and responded to my questions with great service.”

“Brilliant, very quick, really pleased with the quality for the money, husbands decanter and glasses he was given as a retirement present from fire service fit and look a treat. Thank you”

“I thought it was going to be tough having a Memorial plaque designed and made - but thanks to Ffion at Valley Mill who could not have been more kind and more helpful, the task was so much easier than I imagined. This Company is to be heartily thanked and highly recommended.”

“Previously shopped with valley mill and excellent service. However, on this occasion, delivery was due by 31/01, but item had still not arrived on 04/02. Gift was for a birthday today. No tracking information provided, so unable to track order.”

“An excellent experience with personal attention and the flexibility to adapt to the needs of the customer and ensure a positive outcome.”

“Great service Really helpful in designing my sign Short production time and swift delivery The quality of the product is stunning Thank you so much”

“Excellent product and service. Highly recommend”

“Absolutely Amazing,The Smell's from My Candles Were Just Perfect,Definitely Recomend.”

“A beautifuly crafted Welsh Slate sign, of a good weight. Exactly what our new home on Angelsey wanted. A very easy to use "design your own" interface with enough options to create all requirements.”

“great online design tool - and the real thing looked just the same! very happy, thank you.”

“Nice product but a bit more help on how to design eg size etc would be useful”

“Item purchased as Xmas gift to friend. Cushion posted directly to tecipient by Valley so, to date, purchaser has not viewed item. However, understand recipient well pleased with Welsh Dragon gift. Personally I have reviewe with 4 stars as item delivery time quite lengthy.”

“Excellent quality product”

“Designed and ordered online a slate house sign. Excellent range and design tool. Good communications/invoice, delivered when promised, well packaged,with fixing kit . Excellent quality. Very good merchant!”

“Order processed very quickly and arrived within few days. Very good for saying it was still in the festive season and new year. We loved the orange fragrance filling our home, after buying one locally and decided to get another two through the company. We shall go on to enjoy them for next few months, i guess. (One thing I'm not too keen on is the wooden wick, which takes alot of lighting after the first use, even though i do take off the blackened bits. So thats why i only gave it four stars. But overall very good, thank you. ) HTC”

“Beautiful product and great service”

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Slate House is rated 4.9 based on 957 reviews