“A really easy service to use and the cost was very well priced for the sum insured compared to mosyt other insurers that I looked at. The customer service representatives are always really nice and helpfull so i would highly recomend personally.”
“Spoke to a male contact.
Excellent service, sounds like we’ve been through some similar business in our past so was an enjoyable chat, happy to be setup and was good to chat about the Mighty Lord.
May he find Jesus.
Amen.”
“Don’t get dragged into this company. Shocking and desperate. 24 times on my call list (with different numbers), but when you tell them you’ve not had a minute to think about it, they become aggressive and sarcastic. Stay away!”
“Would leave zero if I could. spammed with calls from 3rd party brokers, who even when you say busy atm, or call back in 10 will keep pushing. Put details in for some information, but quickly being pressurized into buying a policy without being given any information, time to think or anything to look over. When told I want time to think, staff become very pushy, aggressive, and try guilt tripping. Would avoid at all costs.”
“Would leave zero stars if available - avoid this basic referral "service", you'll be spammed with calls.
Agree with the one star reviews on Trustpilot and suspicious of volume of identikit 5 star reviews on here.... All this company does is palm off your details to dozens of companies who will then all keep hassling you from a variety of different numbers. This is not made clear in their sign up form (except tiny small print at bottom of screen) and there's no easy "opt-out" once you've signed up (and they've made their referral fee!). Go with one of the other online comparison sites and avoid selling your email and phone number to every insurance provider out there.
How Tom.co.uk hasn't been submitted for Data Protection Act abuse I don't know... data used "transparently", for "explicit purposes". Tom fails on both counts.. Their responses on here say they make clear on website but it is not transparent or explicit on signup form where it counts.
Their responses to all one stars on Trustpilot is telling... Same stock response blaming individual partners when the issue isn't with rogue insurance partners, it's Tom's whole business model and negligent approach to users data that is at fault.”
