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The Vinorium Reviews

5.0 Rating 296 Reviews

99 %

of reviewers recommend The Vinorium

Company Reviews

Product Reviews

5.0

Based on 296 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Vinorium:

The Vinorium, almost exclusively purchase direct from a group of world class winemakers. The Vinorium offers flexibility to both private clients and independent wine merchants and a truly global service, which is supported by many of our winemakers.

We simply live and breathe Australian wines like no other UK merchant we know.

Visit Website

Phone:

01622859161

Email:

enquiries@thevinorium.co.uk

Location:

Unit 14 The Glenmore Centre,
Moat Way,
Ashford
Kent
TN24 0TL

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb selection of wines, great customer service - what is not to like”

Posted 2 months ago

“Ah, The Vinorium, my digital oasis in the vast desert of the internet! This online emporium is not just a store; it's like a virtual tour of Australian wine country, and I've been clicking my way through this delightful journey for more years than I care to admit – or, as my bank manager would cheekily confirm, "frequently enough to consider it a hobby." Navigating The Vinorium's website is like being a kid in a candy store, if that candy store was exclusively stocked with the finest Australian wines. Each click brings a new discovery, from the bold Shirazes that could give a kangaroo a run for its money, to the crisp Chardonnays as refreshing as a dip in the Great Barrier Reef. The selection is so extensive, it's like they've got a GPS tracker on every grape in Australia. They specialize in wines that are as unique and diverse as the Australian landscape itself – which means you can travel from the Barossa Valley to Margaret River without ever leaving your couch. It's like going on a wine-tasting road trip, minus the risk of getting lost or the need for pit stops. The descriptions of each wine are a story unto themselves. They're not just tasting notes; they're love letters to the grape, penned by someone who clearly has a crush on fermentation. Reading them is like going on a first date with each bottle, except you're guaranteed a second date because, well, you're going to click 'Add to Cart'. And let's talk about the service. The Vinorium team is like your wise wine-whispering friend, always ready with a recommendation. They respond to inquiries faster than a sommelier at a wine trivia night. It's like they sense you're in need of wine guidance and poof! – an email response appears. As for the delivery, it's like Christmas morning, but better, because you know exactly what you're getting and it's always wine. The bottles arrive at your doorstep, cradled in packaging that could survive a journey to the moon and back. It's like receiving a loving hug from Australia, in liquid form. In conclusion, as a long-time patron of The Vinorium, I can attest that it's not just a store, it's a lifeline for those who believe that a meal without wine is like a day without sunshine. And yes, my bank manager might raise an eyebrow at my frequent purchases, but as I like to say, "Some invest in stocks, I invest in stocks of wine." Cheers to The Vinorium, the true MVP (Most Valuable Pourer) of Australian wine online! 🍷🇦🇺💻✨”

Posted 2 months ago

“I really enjoy buying wine from The Vinorium, I wish I could do it more often. From Stu’s excellent weekly message (that usually makes me want to buy more wine!) which gives great insight into the wine industry more broadly and the stories of individual producers. The descriptions and tasting notes are not only well written, but actually useful too. Not always the case elsewhere. I can get a good sense of what wine is going to be for me. And from there comes the trust. Anyone spending their hard earned wine kitty doesn’t want to guessing what they might like. There’s a lot of very high quality wine for sale at Vinorium, some at luxury price points, others more affordable. But I always feel there is an honesty and trust there that I’m going to get something decent for what I’m paying. I look forward to those deliveries. On top of that, the website is excellent. Clean, easy to navigate, plenty of information. Customer service has been responsive and helpful whenever I’ve needed it. And when the bottles finally arrive, they come in bullet proof packaging which is no doubt not cheap, but just adds to the sense that you bought wisely, great bottles from a great merchant. Keep up the good work!”

Posted 2 months ago

“The Vinorium is by far the best place to buy Australian wines in the UK. I have been buying from them for many years and the variety of wines that are offered is quite incredible. I am a red wine fan and in particular the wines from the Barossa where I have visited many times. The Vinorium finds really fabulous wineries which provides a chance to experience wines from the very small to much larger producers. I try as many new offerings as I can and I applaud the Vinorium for being able to offer such delights. Outstanding service with informative wine reviews and notes from Stu. I have recommended the Vinorium to several of my friends who are also now enjoying superb experiences with these amazing wines available from the Vinorium. I am 110% satisfied.”

Posted 2 months ago

“Bought a few times from The Vinorium over the last few years and always been delighted with the wines, many of which you just can’t get anywhere else. Service is always very good too. If not for the fact I’m trying to limit my wine purchases at the moment, I’d no doubt buy a hell of a lot more from them. Highly recommended especially if you want to try more unusual Australian and NZ producers.”

Posted 2 months ago

“I'm a South Australian living has been living in London for more than a decade. In my early London days I missed drinking good Australian wines at good prices but then I discovered Vinorium. They've got a fantastic selection of Australian wines at competitive prices and Stuart's emails keep me up to date on what is happening on the Australian wine scene. Highly recommend.”

Posted 2 months ago

“Superb service!”

Posted 2 months ago

“Excellent deals on my favourite wines. Always ready to chat if I have questions and very well packaged and delivered. Can track my wine delivery to the minute.”

Posted 3 months ago

“One of the things about the Vinorium's tasting notes is that they are always bang on. I have found that if I do what Stu suggests with regard to decanting the chardonnay in question, and serving it a little warmer than usual; the difference in aroma and flavour is quite remarkable.”

Posted 3 months ago

“It’s always a pleasure to buy from Vinorium. We love Australian wine & the selection of wines available is vast. The service is superb. Hugely dependable. Have enjoyed buying from Vinorium for quite a few years now especially at Christmas and we will continue to do so.”

Posted 3 months ago

“Excellent service. Fabulous range of wine. Wonderful, knowledgable staff.”

Posted 3 months ago

“May I take this opportunity to note what an astonishing company you run. It just seems to stand head and shoulders above others in the approach, simplicity and service. Your emails are also an absolute highlight of my otherwise dull inbox.”

Posted 4 months ago

“The Vinorium finds seriously great Aussie wines at extraordinary prices, often much lower than apparently on sale in Australia. But you have to be quick to get them. i love it.”

Posted 4 months ago

“As ever, fantastic, friendly and professional service from the wonderful team at The Vinorium. Thanks again!”

Posted 4 months ago

“Excellent customer service, prompt, helpful and effective. I buy olive oil every year from them.”

Posted 4 months ago

“I've been a Vinorium customer for nearly 4 years now. Hands down the best company in any sphere I have ever used in the digital age. Faultless from order to delivery every time. There's a certain family feel to the Vinorium that makes you feel just....safe. Thank you”

Posted 4 months ago

“Excellent wine, knowledgeable team, excellent service and good prices. My goto wine merchant.”

Posted 4 months ago

“Pleasure to deal with the Vinorium. Bottles arrived as stated and well packaged. Extra information I sought about the bottles was comprehensive and received promptly. Buy from Vinorium again? No problem.”

Posted 4 months ago

“The sweet spot between choice, quality, service and value - The Vinorium is yet to disappoint!”

Posted 4 months ago

“Buying a customers trust can be hard won and can only be achieved with multiple purchases over a considerable period of time ..... The Vinorium have my trust .”

Posted 4 months ago

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The Vinorium is rated 5.0 based on 296 reviews