“Amazing service! I had an emergency and had to book a last minute flight. I misread the 24/h waiting period and nearly couldn’t board the flight, but the gentleman on the phone was very understanding and patient and sent the results just on time! Will definitely use again in the future.”
“I booked same day covid test for travel and before I booked and paid I contacted the clinic to make sure it will meet my needs. I was told I will get my results by 22:00. Unfortunately I didnt. I rang several times but the guy simply didnt answear my calls. I left him a voice mail asking to return my call asap but he never did. I got my results but not at the time I was told I will. I almost missed my fly.”
“I booked a COVID test "same day service by 6pm" with yourselves, paying £179.99
I contacted yourselves before booking, in order to make sure by when I can get the result and I was told by 6pm on the same day.
By 6pm I had not heard from yourselves. I received the result at 9:19pm,which is not what I agreed and paid for i.e. I didn't get the result by the agreed time of 6pm.
I contacted yourselves for a refund of the difference of £50, but the man I spoke to (named Huzeifa), shouted to me on the phone and rejected my request.
I again ask you to refund me the £50, because the result was not delivered within the time agreed.”
“This is a reliable service. The appointment was booked with ease and the result was sent before 16:00 the next day, as promised. A certificate is emailed and to you containing all the necessary details. The only thing that I was not told in advance, and which I would have liked to know, is that I had to do the swab myself. This involved swabbing the back of my throat and in the nose. I was very concerned afterwards about not having done the swab correctly, and I was stressed about the possibility of receiving an inconclusive result which would have stopped me from flying the next day. Happily, my fears were not realised but I think that customers should be informed of this important detail as they may choose to have a family member accompany them, to take the swab. Overall, I highly recommend this service.”
“Needed a COVID PCR test. Got an appointment the next day with the results the day after. Pricing very competitive with other 24 hour services. Fit to Fly cert was accepted by Irish immigration. If I need another PCR test, I would use again.”