The Mortgage Company Reviews

4.9 Rating 1,174 Reviews
99 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,174 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
They provided the service I required and secured an offer which was acceptable. As this is the first time I have ever used a mortgage brokerage I have nothing to compare them against.
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Posted 1 week ago
I was really pleased with the service I received as a first time buyer. I was talked through the process of the financial assesment (we was buying shared ownership), mortgage application and any questions I was asked. I would like to mention Gill Fuller especially for her support throughout this process. Nothing was too much and we always felt we could approach her with any queries we had and she always came back with an answer or found out the answer in a very timely mmanner. I also wanted to mention Beth at Long Eaton for her support in regards to keeping us updated constantly after the mortgage application - the reassurance was what we needed and made us feel at ease through this process. I would recommend this company to anyone, especially to work with the persons I have mentioned. Thank you so much!
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Posted 1 week ago
Steve has acted as our mortgage broker recently to help us out purchasing our first home, he is extremely helpful and knowledgable. Perfect to help anyone out, especially first time buyers!
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Posted 1 week ago
Excellent service from start to finish
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Posted 1 week ago
Steve and Bethany helped me navigate the process and were helpful and friendly every step of the way.
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Posted 1 week ago
James’ and Jane’s service is professional and helpful as always.
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Posted 2 weeks ago
Me and my partner have recently used the mortgage company for our journey to purchase our first home. Martin and Bethany have been amazing from start to finish. They don't just tell you what you want to hear either, they give you their honest personal opinion and talk through various avenues you can take at each step to suit what's best for you. Would highly recommend them and the mortgage company as a whole if you're looking for mortgage advice.
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Posted 2 weeks ago
Professional and answered all my questions. Thanks again.
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Posted 2 weeks ago
Martin and Bethany were absolutely amazing from the first point of contact to getting the mortgage accepted they were there. Me and my partner are both first time buyers so obviously we had a lot of questions, everything we asked was answered in such a timely and professional manor we couldn’t be happier with the service provided. We would 1000% recommend The Mortage Company and especially Martin!
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Posted 2 weeks ago
I can’t recommend the Mortgage Company enough! Sally made applying for my mortgage effortless. The assistance provided from Both Sally and Bethany made the process so straightforward and easy. Any queries were answered quickly and thoroughly explained. Thank you very much!
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Posted 2 weeks ago
Incredible service, friendly and knowledgeable! My mortgage was processed extremely quickly. As a self employed sole trader I thought I would have some trouble with getting a mortgage but nothing was a problem for Steve! I can’t thank you enough.
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Posted 2 weeks ago
Professional and fully attentive to customer needs, the Mortgage Company went extra miles for us to get the best mortgage deal that suited us. My family and I remain grateful to James and his team for remaining agile and unphased to our fast changing circumstances, and maintaining the personal touch that made our journey from mortgage application to conveyancing and subsequent completion as smooth as possible. The Mortgage Company will be our first choice for all future mortgage services we may need in the future.
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Posted 2 weeks ago
Early communication prior to end of fixed rate, kept up to date during the process allowing helpful discussions on the best new product and easy transition to this. Always available to help.
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Posted 3 weeks ago
Tom always does great work
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Posted 3 weeks ago
Great service, very friendly. They helped get our mortgage application and made sure to update the rates when interest rates fell. It's good they are open on a Saturday.
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Posted 3 weeks ago
Always efficient and pragmatic advice that is a pleasure to work with. Great company would recommend for any mortgage needs.
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Posted 3 weeks ago
I was recommended James by a close friend with glowing reviews. I contacted James and explained our circumstances. He was open, honest and thorough throughout. Because of his work up front, the application and acceptance for the mortgage couldn't have gone smoother, being completed within 3 weeks! I cannot thank James and his team enough for their help. I will be using James again when I need to remortgage and would encourage anyone looking for a mortgage to broker to give him a call!
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Posted 3 weeks ago
Very reliable well managed, very easy to talk to. The Mortgage Company always go the extra mile the willingness to answer my question made me feel confident and informed
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Posted 3 weeks ago
Sally and the Team where very helpful in securing me the best Mortgage Rate.
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Posted 4 weeks ago
Consistently excellent service over a number of years, would recommend to anyone.
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Posted 4 weeks ago
The Mortgage Company is rated 4.9 based on 1,174 reviews