The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.93

4.9 Rating 1,173 Reviews

99 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,173 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, communication is brilliant, I would not hesitate to recommend this company. Can't thank Tim enough.”

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Posted 2 months ago

“Fantastic service as ever. Great advice and really good communication. I have recommended to several people and have used the company for three mortgages. Have total faith in the advice which is explained clearly and in a way that anyone can understand the pros and cons of different deals”

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Posted 2 months ago

“James has been so fantastic and such a great help with securing our mortgage despite multiple hurdles at the final stretch! Can’t recommend them more highly”

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Posted 2 months ago

“I was helped by Steve Harman and Bethany Towlson from the Mortgage Company. As a first time buyer the whole process of buying a house can be a very overwhelming. Steve and Bethany helped guide me through the process from start to finish and were always easy to get in touch with to answer any queries. I could not recommend them enough to anybody else needing mortgage advise. Thank you again. Oliver”

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Posted 3 months ago

“Steve is absolutely brilliant. Friendly staff, prompt replies, great advice and secured a mortgage at the best rate for us. The only downside is that there were a lot of spelling errors in our documents so ensure to check these carefully.”

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Posted 3 months ago

“I really appreciate for what you have done for me, and I strongly suggest to use this.”

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Posted 3 months ago

“Very attentive and efficient”

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Posted 3 months ago

“The organisation is helpful in solving problems and they reply to the queries fast. They are also helpful in doing all the paperwork which is of course overwhelming for any buyers to do themselves.”

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Posted 3 months ago

“Excellent experience working with Steve, he has been incredibly helpful and made everything easy to understand throughout the process. He was able to provide all of the options available to us and recommend the best options for us based on our personal circumstances. Cannot recommend him highly enough!”

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Posted 3 months ago

“Very good and we were kept up to date with any development that occurred during the process. We will definitely use them again.”

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Posted 3 months ago

“Steve has been fantastic throughout the entire process - no question was too silly to ask! Everything was explained in terms that made sense, I've felt very reassured since the beginning! I have already recommended The Mortgage Company to others and will continue to do so.”

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Posted 3 months ago

“Superb advice - James is very knowledgeable and experienced, and equally personable. He is supported by an efficient and capable staff team. Recommended.”

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Posted 3 months ago

“Excellent service! Extremely pleased with the sensible and timely advice my wife and I received. Highly recommend”

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Posted 3 months ago

“Beth and Steve were very helpful on getting my mortgage sorted. Quick communication and lovely people :) Thankyou”

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Posted 3 months ago

“Great service and support, as always”

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Posted 4 months ago

“They make you feel so relax, polite and always happy to help. I am so grateful to Mr Roberts James and his team.”

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Posted 4 months ago

“We were very pleased with the service. Everything was handled for us and we were kept informed along the way.”

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Posted 4 months ago

“Highly recommended as James and Jane were very helpful and provided all the information and went through the process very careful and in detail in a proffesional manner. Even with our situation which we though that it will be very hard for us to get a house, they've managed to get us the best offer.”

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Posted 4 months ago

“I'm so glad that I took a chance and arranged a callback from Steve Harman to discuss my financial situation. He and Beth calmed my nerves and provided excellent customer care to me as I attempted to navigate my way to a successful mortgage application. Very responsive and informative in a warm and friendly manner, no question was too much trouble for them. I wouldn't hesitate to recommend them and Steve in particular. I fully intend to use him again when it comes time to get a new deal. Thank you so much for surpassing my expectations and making this stressful time, less stressful and more fun and most of all thank you for helping me to get a mortgage offer that met all of my needs.”

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Posted 4 months ago

“Everyone was very helpful and informative, they answered all of our questions as first time buyers - could not recommend enough.”

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Posted 4 months ago

The Mortgage Company is rated 4.9 based on 1,173 reviews