The Independent Pharmacy Reviews

4.9 Rating 8,015 Reviews
97 %
of reviewers recommend The Independent Pharmacy
4.9
Based on 8,015 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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Anonymous
Anonymous  // 01/01/2019
Once ordered was delivered the following day, easy site to navigate will certainly use again.
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Posted 3 days ago
Excellent service and quick delivery I was impressed kind regards
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Posted 3 days ago
the Independent Pharmacy has been so good for me when I've had an emergency and haven't been able to get my usual medication and also for my acne situation. I have now found something that works thanks to being able to try a few different treatments, a brilliant, quick, no fuss service, thank you.
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Posted 3 days ago
Always excellent service
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Posted 3 days ago
Order was fine but paid extra for next day delivery and it was delayed
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Posted 3 days ago
Hi Makrina, Thank you for your recent order and for choosing our pharmacy to dispense your medication. I am glad to hear that you are satisfied with the order process and service received from The Independent Pharmacy and I trust you are happy with the item received. From reviewing the tracking information I am sorry to see that the courier did not deliver the parcel on the anticipated day and for any inconvenience this may have caused. We will raise your feedback with our courier account manager to help improve the service provided in the future and our support team have reached out to you directly to help resolve this to your satisfaction.
Posted 20 hours ago
I am very happy with The Independent Pharmacy, the checks I go through in to ensure I received the correct medication for my condition was reassuring, my order was delivered quickly, along with instructions for use. I was pleasantly surprised by a follow up email to check all was well. Highly recommended
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Posted 3 days ago
Very helpful option when you need something quickly, know exactly what but can't get a GP appointment easily. Prices were ok and next day shipping option, although expensive, worked. Follow-up informational email ensuring you are using the product correctly is a nice touch!
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Posted 3 days ago
So great being able to use The Independent Pharmacy to get the hay fever tablets that I need. I struggled to find them last year, so being able to buy in bulk for the year ahead has really brought me and my sinuses so much joy!
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Posted 3 days ago
Supplied good service
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Posted 4 days ago
I placed an order for over the counter medicines, they were in stock and competitively priced and the next day delivery was also a good price. They were delivered the following day as promised. Very impressed by this service and will use again.
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Posted 4 days ago
Very helpful in sourcing an OTC item I couldn't find in local pharmacies.
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Posted 4 days ago
Completely reliable. Swift and efficient service. Quality products. Good company
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Posted 4 days ago
Great product, delivered on time, at the best price. Robert
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Posted 4 days ago
Very pleased with the service very fast dilivery as well
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Posted 4 days ago
I have found everything I needed with The Independent Pharmacy. Your customer service is fantastic well done and thank you.
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Posted 4 days ago
Brilliant service,and delivery was pretty quick
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Posted 4 days ago
Ease of ordering, and quick delivery. Independent pharmacy kept me updated every step of the way, and made a point of ensuring that I received all of the information regarding my medication. I would definitely recommend them.
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Posted 4 days ago
Amazingly fast service with followup emails with additional information. A quick reponse to a query.
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Posted 4 days ago
Easy to use site. Speedy delivery
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Posted 4 days ago
Arrived in good time and good price
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Posted 4 days ago
The Independent Pharmacy is rated 4.9 based on 8,015 reviews