The Independent Pharmacy Reviews

Name: The Independent Pharmacy
Address: Unit 19 - 20 Bonville Business Centre, Dixon Road, Brislington, Bristol
Rating: 4.87

4.9 Rating 8,021 Reviews

97 %

of reviewers recommend The Independent Pharmacy

4.9

Based on 8,021 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service through out”

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Posted 2 days ago

“Fast, efficient and helpful”

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Posted 2 days ago

“Very easy to order online and quick, efficient delivery by a reliable courier.”

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Posted 2 days ago

“The website is easy to use, delivery was fast and I also like the additional emails with information regarding the symptom and the mefication. I will continue to buy my medication online from them.”

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Posted 2 days ago

“Speedy and excellent service with an easy ordering procedure.”

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Posted 2 days ago

“Delivered safely and on time. No complaints.”

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Posted 2 days ago

“Online order was delivered very quickly”

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Posted 2 days ago

“Excellent service as always. Very professional and safe”

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Posted 2 days ago

“After ordering my cream and paying for fast delivery as i needed it urgently , then showing proof for why I needed it. The pharmacist took 2 days to email me to say say the proof is there and accepted. I do need it however out of the two creams I could use. I choose a stronger one. Therefore without bothering to contact me to ask questions why or simple fact that just because its the stronger of the 2 options meaning its a correct treatment still. He declined my order altogether. So now I've had 2 more days of my infection symptoms to deal with and with it spreading for him to decide to cancel on a person for simply his preferred option . Of course he wants me to pay for the more expensive one as well ! Never using them again. A waste of my time and money So much for Consulting when he didn't even bother to speak to me before putting the refund through. Its not although I ordered the wrong thing. What's the point of the service if that's how they do it .”

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Posted 2 days ago

Hi Dani. I am sorry to hear that your experience with us has not lived up to your expectations and we were unable to provide your requested treatment on this occasion. Upon checking your order details I can see that your order was received after 4pm on Friday 19th April, therefore your order was reviewed by our team and you were contacted the next available working day on Monday 22nd April. When reviewing your consultation our clinical team could see that the requested treatment would not be suitable on this occasion due to the intended area of use, Our clinical team was able to recommend a treatment with a a different treatment more appropriate for the area you wanted to treat. As you did not wish to proceed with the recommendation, the order was cancelled and refunded in full. Our support team have contacted you directly should you wish to discuss this matter further.

Posted 1 day ago

“Excellent service from The Independent Pharmacy, as has always been the case in the past. I placed an order on Friday 12th April which was processed immediately and would have been delivered as soon as the next day but I wasn't at home when delivery was attempted. A card was left in my post-box and I went to collect the package from my local Sorting Office on Tuesday 16th April. My item had been packed very securely to prevent damage in transit. TIP has always processed my orders quickly and efficiently. i will definitely use them again.”

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Posted 2 days ago

“The Otomize spray sorted my ear infection out in just a couple of days, fast delivery and able to start treatment straight away, instead of waiting weeks to see a GP. Thank you.”

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Posted 2 days ago

“THE PHARMACY SENT ME A REMINDER TO RE-ORDER AND IT WAS SENT PROMPTLY”

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Posted 2 days ago

“Always use the reminder and works perfectly, speedy delivery and prices, such a convenient service”

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Posted 2 days ago

“Ask a lot of questions !”

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Posted 2 days ago

“Excellent service. Great product that was effective within the first few days. Thank you.”

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Posted 2 days ago

“Products that I know and trust... at the best prices :-)”

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Posted 3 days ago

“Always fast delivery and great service.”

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Posted 3 days ago

“Goods delivered on time and at a reasonable price. Website easy to navigate.”

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Posted 3 days ago

“Very good”

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Posted 3 days ago

“I ordered and came really quickly very good service So pleased as I haven’t been able to get my betnovate ointment of my GP for months so I will probably purchase again my skin is so much better”

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Posted 3 days ago

The Independent Pharmacy is rated 4.9 based on 8,021 reviews