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The Hippie Shake Reviews

4.8 Rating 321 Reviews

94 %

of reviewers recommend The Hippie Shake

Company Reviews

Product Reviews

4.8

Based on 321 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

info@thehippieshake.co.uk

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The Hippie Shake 5 star review on 13th March 2024

The Hippie Shake 5 star review on 13th March 2024

The Hippie Shake 5 star review on 13th March 2024

The Hippie Shake 5 star review on 15th February 2024

The Hippie Shake 5 star review on 9th February 2024

The Hippie Shake 5 star review on 9th February 2024

The Hippie Shake 5 star review on 16th January 2024

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A strange process for ordering but I can't argue with the results! The shipping was quick and painless, and the quality of the items I ordered are fantastic. The customer support was also very kind, and helpful and needless to say, I will be buying from them again, as well as recommending them to anyone interested in a much higher quality of vintage clothing.”

“Everything about The Hippy Shake makes me happy. I love the fashion ,the vibe and the website. I am in Australia, I am part of a 60's 70's themed vintage band and love the entire range. I will be purchasing more garments. The color ,sizing and fabrics have been on point. Love you guys ,great customer service.”

“Easy communication and great product!”

“Customer service was so nice (and super helpful) when my order got lost! My jacket was beautiful and looked exactly like it did in the photos!”

“Very happy with my purchase and your kind Customer Support!”

“customer service was great & the dress I received is beautiful!”

“Fabulous, bright and unique clothing that makes me feel like I’ve stepped into my 70s fantasy! Love it. Quick delivery and excellent customer service.”

“Still not received.”

Hello Johan, Thank you for taking the time to leave your feedback! Your order was delivered on the 31th of August. If you have not received this please reach out to our email address so a member of staff can assist you further: info@thehippieshake.co.uk Peace, Love & Flower Power, THS Team x

“Really lovely clothes. Customer service fantastic”

“I really love this style and the clothes are very good quality, i do have a whole outfit now and i love it so much! Also a very good support and fast shipping. I will definitely buy something again!🌞🌻”

“I remember when I first discovered The Hippie Shake, I was over the moon because I really felt represented through both the clothing and the brand itself. The team behind it all is super kind and genuinely cares for its customers and it makes me really happy that such businesses exist. Keep it up, Hippie Shake!”

“Poor customer service. I ordered a pair of boots and other items and I requested to pick up the parcel from a pick up shop. The parcel was delayed and I had to travel a day prior the parcel arrived. I rushed to the pick up location but the person at the counter could not give me the parcel as there was a problem with the QR code. I had to leave the package there. I emailed the hippie shake to request for the parcel to be sent back to them and to refund me as I was due to travel and was going to be away for a while. They said they had to wait for the parcel to get back to them automatically after a certain number of days. This is what happens if a customer does not collect the parcel on time so the courier automatically returns it but this was a different situation. I explained the retailer that it s not my fault if the QR code did not allow me to collect it. 4 days later the parcel appears to have been collected but by whom? It was not me as I was abroad. I tried to contact the hippie shake so many times to ask if they need a proof I was abroad etc but they just ignore the question and say they need to investigate and see what is happening before refunding me however they are investigating since weeks and looking into a problem they created in the first place. In the meantime they just do not accept any help from my side to show them I was abroad etc. They simply keep my money until they please!!! Absolutely outrageous! It is a shame as I like what they do but their customer service is poor. I requested several times if they could please give me a call etc. They do not have a number apparently. I would say they simply do not care about people who decide to shop from them. Avoid at all cost! Shame as I was a regular customer.”

Hello Stephanie, Thank you for taking the time to leave your feedback. I can see that this has now been resolved by a member of the team! Unfortunately there was an issue with the Parcel shop as usually our customers are able to collect in this manner with the QR code. The team has fed this back to Evri to avoid this happening again. We are unable to refund orders until they arrive back to our warehouse and as yours was marked as collected this delayed the process. Please note if the parcel is not collected it can take 1 week for it to be sent back. The team had to check to confirm the parcel's whereabouts as Evri often allow someone else to collect the parcel on your behalf if you unable to. Please feel free to reach out if you need anything else at all. Peace, Love & Flower Power, THS Team x

“Customer service is above and beyond. I will continue to shop here for years to come. Truly my favorite shop.”

“Had a problem with an item I bought, contacted Custoner Services and this was resolved quickly by Ailish. Thank you very much!”

“My absolute favourite vintage inspired shop with the loveliest custom service and the most beautiful sustainable designs and pieces 🌻 I've been buying from yall for years, making sure to save some money from time to time to properly treat myself. Attending my beloved 60s and 70s artists' concerts, I just have to put on a Hippie Shake dress to fully slip away into my lil dream world - and to capture that mocker/hippie/psychedelic spirit so perfectly is art! Whether I've worn my coffee velvet set for a job interview (that I actually got!), my dear mini from the Keith & Anita collection for a friends night out or my flowery blush dress to see The Who, I always felt it's my time to shine and I was looking beautiful ✨️ On behalf of all of us Shakers, thanks for putting your heart and soul into this shop and working so hard in order to bring to us what we couldn't have. Wishing you all the best, peace and love, always XX”

“What a great jacket!! So fun,and has so much personality ! Really well made,too! Can't wait to wear it!”

“The customer service was outstanding. Ailish went about and beyond to help me out with a mistake that I made when purchasing my gorgeous jacket.”

“Customer service was great when my order didn't arrive. Appreciate it.”

“Hippie shake makes my sister happy and that makes me happy. She always talk about you and the joy she feel when a new order arrives is priceless for me to see.”

“I was sooooo well cared for through more then a month while my order had to be returned to the store and then sent back to me all the way here in Brazil. Ailish who was talking to me via email, was incredible, pacient, very helpful and it made my experience as a costumer even better. Even though it too some work to me order to get to me, because I was so well accessorized by Ailish I would confidently be ordering more from the store in the future. Plus I’m IN LOVE with the products I got ❤️”

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The Hippie Shake is rated 4.8 based on 321 reviews