The Hay Experts Reviews

Name: The Hay Experts
Address: Forsters Farm, Wasing Lane, Reading, Aldermaston
Rating: 4.89

4.9 Rating 366 Reviews

97 %

of reviewers recommend The Hay Experts

4.9

Based on 366 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01189099066

Email:

sales@thehayexperts.co.uk

Location:

Forsters Farm, Wasing Lane, Reading
Aldermaston
RG7 4NA

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The Hay Experts 5 star review on 2nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products, fast delivery and excellent customer service! Thank you so much!”

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Posted 1 month ago

“Highly Recommended. Top Quality Products which my Rabbits love. They started to turn their noses up at most hays from the pet shops near to me. The hay available from Hay Experts is greeted with enthusiam and excitment from both, Bella & Bertie. I know they will have a good day when I tend to them before work. The products I use are Pillow Wad, Denes Hay and Burgess. Always arrives as requested and on time. Thank You Hay Experts.”

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Posted 3 months ago

“Although the wrong order was sent it was rectified within 24 hours. Excellent service and would not hesitate to use again.”

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Posted 3 months ago

“Nice hay, delivered nicely packed and promptly.”

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Posted 3 months ago

“This is such great quality hay, my rabbit adores it. Well packed and fast delivery. I was kept up-to date in my parcels journey. Very happy with the service of The Hay Experts and will be ordering again.”

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Posted 3 months ago

“I have 2 very happy bunnies now”

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Posted 3 months ago

“The best place for your rabbit is here: their forage is top of the range and their hay is absolutely incredible. Customer service is wonderful; they truly care about your rabbit’s needs and help out any way they can. I’ll forever be recommending them to all rabbit parents!”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“The Hay experts are great. I wasn't expecting it to arrive before Christmas but it did. All good quality items. Thank you!”

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Posted 3 months ago

“The Hay Experts really is a good company, the sales team definitely go out of their way to help you find what it is you're looking for. Delivery is speedy and fast. Product range is great for my little ones too, however, they are currently updating their website so be patient with it!”

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Posted 3 months ago

“First thing you notice is the quality of the package you get from the Hay Experts, everything arrives as expected, everything is good quality as advertised and reasonably priced”

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Posted 3 months ago

“Lovely little Christmas gift for my daughters chinchilla.and guinea pigs Hope he thinks it's as tasty as it looks. Definitely recommend The Hay Company and will be buying from here again”

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Posted 3 months ago

“Not very often when buying on-line does one get a reaction that would have you believe an actual person noticed, was keen to please and happy for your business regardless of it's value. Thank you for a small job well done.”

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Posted 3 months ago

“Great company, brilliant customer service. So friendly and helpful. They went above and beyond when I had a problem with the courier company. I will continue to use such a helpful and reliable company. Great team and everything I need for my small furry family! Thank you!”

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Posted 3 months ago

“Excellent service. The towels were dispatched speedily & well packaged. They both arrived safely - matching the description & photographs exactly. Overall really pleased, thank you. Would highly recommend this company!”

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Posted 4 months ago

“Very friendly and helpful member of staff when placing my order. Speedy delivery . Product looks good quality. My rabbit will be happy !!! Thank you to The Hay Experts….”

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Posted 4 months ago

“Great customer service Good quality products.”

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Posted 4 months ago

“Delivery was prompt, I was kept up to date on where my package was, overall I am very pleased and will be ordering again.”

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Posted 4 months ago

“Fantastic, would buy again.”

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Posted 4 months ago

“The Hay experts take pride and care with every order. I have used other suppliers but unfortunately had bad experience with delivery and care when packaging. The hay experts are fantastic the only people I will use for our fur babies. Thank you hay experts!!”

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Posted 4 months ago

The Hay Experts is rated 4.9 based on 366 reviews