“5/5 stars! Each piece is vividly beautiful, arrived well-packaged with no damage to any of the frames, and the customer service was on-point! I can't wait to collect a few more once I have the space.”
“Oh my was so excited when this arrived it feels so luxurious and so soft to touch , the colours are fantastic and even the hubster was impressed . Proudly in place on the cushion mountain on our bed with pride of place !! Might need to buy another !”
Gutting that you left this bad review. I understand about the issue with the courier tracking that we've been dealing with but I was emailing you personally about this and you know I spent time last week dealing with their customer service for an update. I have replied to you this morning to yesterdays email with the updated tracking and I also refunded you in full because of the issue (even though it is the courier in the wrong not actually us).
So whilst I get that you might leave a bad review based on the courier issue... stings that really this review is aimed more at us and saying we have scammed you.