“Definitely a five on a scale of one to five. The item I received looked better in person than online and received quickly!! I live in USA and it arrived quickly from UK.”
“My framed print arrived intact, and much faster than I thought it would (I live in the US.) It is a lovely, high-quality print with a funny, quirky design I couldn't get anywhere else. I love it!”
“Beautiful print and excellent quality, I also appreciate the inexpensive shipping options for international customers! Will definitely return for more.”
“Really really pleased with my prints, the quality is brilliant and they look so good in frames on the wall. Will absolutely be shopping here again, thank you so so much!”
“Gorgeous unique prints, very vibrant and high quality. Received well packaged and in a timely manner despite Royal Mail issues. They look great and can't wait to get them on the wall of our living room!”
“Family have ordered many nice products from TGW over the years... BUT; The Gallery Wall's return address does not exist. So as a consumer, one has no means of returning goods because the postcode/ street address combination will not be accepted by couriers or the post office. This may be a breach of UK Distance Selling regulations. I'm happy to edit or remove this comment if TGW deal with the issue.. if you can read this comment, it's an issue.”
“Good morning,
I've tried to buy from The Gallery Wall on 2 occasions now. In the first instance, your website didn't work. While it was getting fixed your discount code expired, and you wouldn't honour the discount when the website was up and running again. Despite trying to purchase while the code was valid, but being prevented because of your technical difficulties. Good customer service would have been to accept the code once your problems had been resolved, and take the order.
On the second chance, the items were not posted on time and I had to ask for a refund. It was claimed that the items were posted anyway, however, nothing ever arrived, so I doubt the veracity of that claim.
Unless there are incentives to try again, I wouldn't risk a third chance of ordering.
Kind regards, Michael”
