Surprise Shirts Reviews

Name: Surprise Shirts
Address: c/o EquipMySchool.com, Achurch Close, Horncastle
Rating: 4.86

4.9 Rating 1,340 Reviews

97 %

of reviewers recommend Surprise Shirts

Company Reviews

Product Reviews

Metrics

4.9

Based on 1,340 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Surprise Shirts 5 star review on 22nd April 2024

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy service, excellent fast delivery with proper notifications, great product too”

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Posted 1 month ago

That's really kind - thanks Matt - we really appreciate the kind words and your support

Posted 1 month ago

“Quick service and great quality as always. Highly recommended!”

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Posted 1 month ago

Thanks for your continued support!

Posted 1 month ago

“Fast delivery, quality amazing and care to detail is second to none they modify the shirt size to fit your size depending on where it is coming from in the world such a simple idea but amazing service.”

Surprise Shirts 5 star review on 28th February 2024

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Posted 1 month ago

Thank you so much for the kind words James - we are pleased you liked the Kaizer Chiefs surprise!

Posted 1 month ago

“Great service rapid delivery highly recommend”

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Posted 1 month ago

That means a lot Liam - thanks for your support and for taking the time to leave a review.

Posted 1 month ago

“Said it before and I will say it again. The team running Surprise Shirts are far superior to any other mystery shirt provider. They provide an honest, reliable, friendly & fast service. Keep doing what you're doing Louis, Rob, Kellie & the rest!”

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Posted 1 month ago

We couldn't have done this without the support of customers like you James - one of our very early Subscription Club memories. We'll never forget the trust and support you've placed in us.

Posted 1 month ago

“Amazing customer service and the personalized YouTube thank you video was a lovely gesture🥰Also thanks founder Louis for taking time to have a little chat with me online🙌The delivery also arrived faster that I’ve expected👍🔥Can’t wait for my second shirt to come next month🙌🙌🙌”

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Posted 1 month ago

Thanks for your kind words and support all the way from Hong Kong Justin!

Posted 1 month ago

“In the UCC Fantasy Football Club we have used Surprise Shirts as prizes for the past two seasons. The level of service and responsiveness are impeccable and, of course, the shirts themselves are class. We couldn't be happier.”

Surprise Shirts 5 star review on 27th February 2024

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Posted 1 month ago

We're touched - thank you for the kind words. We've loved seeing your photos each month - just brilliant! Thanks for the amazing support Aodh!

Posted 1 month ago

“I recieved my shirt in good time but my son wasnt overly impressed with it unfortunately, the team we were given plays once a year plus the shirt fit was on the small side.”

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Posted 1 month ago

Thanks for taking the time to leave a review Shell. This shirt is a standard fit and so we'd recommend switching up one size if it's too tight - we'll gladly swap it for you if you wish? The team in question do play regularly - Trepca are currently 4th in the Kosovan First League - having won their most recent match this past weekend.

Posted 1 month ago

“Superb customer service. A personalised YouTube video thanking me which was a lovely touch. Great shirt and love the little fact sheet. Best company I have experienced in recent years.”

Surprise Shirts 5 star review on 25th February 2024

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Posted 1 month ago

We're delighted to see you liked your first Surprise Shirt David - welcome to the sub club!

Posted 1 month ago

“Literally could not be happier with my order. Rapid despatch, fabulous customer service (when I emailed over an additional filter), and a beautiful shirt arrived 👕 😍 Will definitely recommend.”

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Posted 1 month ago

That's wonderful to hear - thanks so much for your support and for taking the time to leave a review Helen.

Posted 1 month ago

“My son was delighted with his third surprise shirt. Speedy delivery and excellent shirt. Many thanks for your excellent service once again”

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Posted 2 months ago

No problem Karen - thanks for your loyalty. It's great to get feedback that your son loves the concept of Surprise Shirts.

Posted 2 months ago

“Amazing shirts as always, highly recommended. And this time I won a golden ticket prize too, thanks”

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Posted 2 months ago

Thanks for the kind words Chris and congratulations on the extra Golden Ticket Surprise!

Posted 2 months ago

“Really decent and brief encounter, ordered the FM Edition surprise shirt as a treat to myself and was starting a new game. Put some requests in the comments and although they couldn't fufill what I was hoping for (but I sort of knew they couldn't but worth a try) they atleast replied and addressed my request and said they had something left field for me and hope I enjoy. Got a Kelantan United away shirt from 2 seasons ago, quite a nice shirt to be fair and not a team I'd heard of, quite happy to have not only a shirt, but a new club that I can have a weird connection to.”

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Posted 2 months ago

Good luck with the save Andrew - we're sorry that we didn't have any J-League shirts in stock this time (we are always on the lookout as we'd love to have more available). Hope to see you again at some stage in the future. Louis, Rob & Kellie

Posted 2 months ago

“First time to patronise Surprise Shirts and I receive a lovely shirt today. Club Deportivo Leganes 21/22 home shirt. Very interesting !! Thanks !”

Surprise Shirts 5 star review on 20th February 2024

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Posted 2 months ago

We do love our Hong Kong customers! Thanks so much for your support Donald!

Posted 2 months ago

“Ordered my son a shirt and was pleasantly surprised how fast and efficient the whole service was thanks for making my son a very happy boy”

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Posted 2 months ago

Ah that's wonderful to hear that your son liked his Surprise! Thanks for placing your trust in us Marie.

Posted 2 months ago

“Great concept. Perfect quality and fast delivery.”

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Posted 2 months ago

Thanks for taking the time to leave a review Nicky!

Posted 2 months ago

“Excellent service once again. Top quality shirt and speedy delivery.”

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Posted 2 months ago

We're pleased you liked your latest Surprise Steve - thanks for your amazing support!

Posted 2 months ago

“My sons birthday love these. They have loads of them but have started getting the FM editions which they like even more. Always delivered fast”

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Posted 2 months ago

That's wonderful to hear - thank you!

Posted 2 months ago

“Great company to deal with. My son loved his shirt from FC Nordsjaelland in Denmark”

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Posted 2 months ago

Thanks for your support and kind words Peter.

Posted 2 months ago

“Rally happy with the shirt I received. Fit well and even though I made a mistake and selected the incorrect size the company kindly helped me change it for the correct size. Excellent service.”

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Posted 2 months ago

No problem at all Steven - thanks for your support and kind words

Posted 2 months ago

Surprise Shirts is rated 4.9 based on 1,340 reviews