Stanhope Insurance Reviews

4.9 Rating 1,699 Reviews
98 %
of reviewers recommend Stanhope Insurance
4.9
Based on 1,699 reviews
Shipping & Delivery
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stanhope Insurance Reviews

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Location:

Cedar Court5 College StreetPetersfieldHampshire, ,
Petersfield
GU31 4AE

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Vicky took me through the forms and then kept us well informed as the matter progressed in a highly professional but calm and thoughtful manner and we were very pleased with the cover she found for us.
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Posted 5 hours ago
Very polite staff. Good communication and instant answers to queries.
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Posted 9 hours ago
Fantastic service would recommend this company
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Posted 12 hours ago
Excellent professional service.
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Posted 12 hours ago
My recent experience was excellent. I dealt with Stewart Knight who was very helpful, swift & efficient.
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Posted 13 hours ago
Great service, such nice people.
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Posted 13 hours ago
Heather was so helpful, patient and professional - a delight to deal with and a real asset to Stanhope.
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Posted 13 hours ago
A very good first experience thank you
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Posted 13 hours ago
Great service, very straightforward and clear.
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Posted 13 hours ago
Very pleased.
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Posted 2 days ago
Generally very helpful and prompt to respond to questions throughout the renewal process.
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Posted 4 days ago
I received a top class service from Heather at Stanhope and would highly recommend them if you are looking for a more bespoke service. Very friendly and most professional.
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Posted 6 days ago
Heather really is superb at problem finding and we're pleased you experienced this first hand. We're glad to have you within the Stanhope community.
Posted 6 days ago
Emily was a pleasure to talk to, she was exceptionally patient and clear. She was able to talk me through the policy with clarity and Stanhope were able to be extremely competitive with policy pricing, compared with my previous cover.
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Posted 6 days ago
Thank you so much for your 5 star rating! We're thrilled to have provided you with such brilliant service from start to finish. We really appreciate your kind words and your support, all of which we will pass onto Emily and the team.
Posted 6 days ago
Increase of 35% was not expected and I find it hard to justify.
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Posted 6 days ago
Thanks for the review, Bruce. Sadly, your premium increase is not an aberration. Considering index linking, BCIS rebuild cost index, consumer price indexing (CPI) and other contributing factors, certain products are seeing significant increases. We've written about it in detail here: https://www.stanhopeinsurance.co.uk/blog/blog/home-insurance-premiums-on-the-rise/. I hope the team explained this to you respectfully, empathetically, and kindly.
Posted 6 days ago
I was sent a reminder email, which was followed by a telephone call. This made everything so simple as I could just renew my policy there and then, without even initiating the call.
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Posted 6 days ago
Thank you for your review Charlotte. We are glad to receive your positive feedback and happy to know that you had a straightforward experience.
Posted 6 days ago
Thank you Vicky for getting me a competitive quote.
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Posted 1 week ago
Superb to read. We're pleased to have you part of the Stanhope community!
Posted 6 days ago
Quick and efficient renewal.
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Posted 1 week ago
Thanks for sharing your experience, welcome again to Stanhope.
Posted 6 days ago
really helpful and professional from beginning to end
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Posted 1 week ago
Thank you for the 5-star review! Welcome to the Stanhope community.
Posted 1 week ago
I found the renewal process straightforward and, as last year, the quote competitive.
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Posted 1 week ago
Thank you Christine for your review. We are glad to receive your positive feedback and happy to know that you had a straightforward experience.
Posted 1 week ago
Stanhope have been very informative. They are also the only insurers who contacted me to advise on my insurance. This gave me confidence when selecting them as my insurance provider.
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Posted 1 week ago
Robin, what a wonderful review thank you! Please remember that we are here for all-year-round support, so if there is ever anything you wish to discuss please do not hesitate to contact us. Welcome to the Stanhope community.
Posted 6 days ago
Stanhope Insurance is rated 4.9 based on 1,699 reviews