Stanhope Insurance Reviews

4.9 Rating 1,684 Reviews
98 %
of reviewers recommend Stanhope Insurance
4.9
Based on 1,684 reviews
Shipping & Delivery
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stanhope Insurance Reviews

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Location:

Cedar Court5 College StreetPetersfieldHampshire, ,
Petersfield
GU31 4AE

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excellent service. Easy to understand.. very impressed.
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Posted 3 weeks ago
Thank you, Derek. We appreciate you taking a moment to write a 5-star review.
Posted 3 weeks ago
Great service, understood the complex needs of insuring a listed building. Very professional staff.
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Posted 3 weeks ago
Incredibly encouraging Peter. We appreciate your kind words. Thank you.
Posted 3 weeks ago
I received excellent service from Stanhope as usual. I am able to speak to someone on the phone unlike the majority of other insurance companies. They always try to find the best rates possible.
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Posted 3 weeks ago
Incredibly encouraging. We appreciate your kind words. Thank you.
Posted 3 weeks ago
Whoever I spoke to on different occasions, everyone tried to help in a friendly yet professional way. The result - a renewal of my insurance through Stanhope
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Posted 3 weeks ago
Excellent to read that your experience was consistent despite speaking to different members of the team. This is pleasing to read. Thank you Malcom and welcome again to the Stanhope community
Posted 3 weeks ago
Really helpful personable team. Looked after my insurance needs exactly as I wanted them. Very happy
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Posted 3 weeks ago
Mark, thank you for taking a moment to reflect on your trustworthy experience with Stanhope. This is what it’s all about for us.
Posted 3 weeks ago
Interaction was good but very disappointing that my premium has increased so much. I did not renew my building cover as I was quoted £1300 and I found RSA at £695. I paid just over £500 last year. I am looking for alternatives next year as my contents cover went up by 20 percent, plus. I have not claimed since 2006
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Posted 3 weeks ago
David, thank you for the review. Looking into the file, we should have done a lot more to educate you about the market, explaining what is happening and why. That said, we can see from the file that we put in a shift to help in every way possible, including emails at 11:00 p.m. You'll notice from The Times today (26.03.2024) a really helpful article by George Nixon titled 'Rocketing insurance premiums give Treasury a tax windfall'. The article communicates the increases in insurance costs. Even established companies like Direct Line are feeling the effect with a reported £189 mil loss due to increased claims cost. Thanks for the feedback, David.
Posted 3 weeks ago
Great service by all....
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Posted 3 weeks ago
Thank you, Simon. We appreciate you taking a moment to write a review.
Posted 3 weeks ago
Superb customer service, excellent depth of knowledge about the products. About to embark on a big building/home renovation project and didn’t know where to start, so grateful someone recommended Stanhope to me. Will absolutely use them again in future and recommend without hesitation. 5 stars.
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Posted 4 weeks ago
A wonderful read, thank you for taking the time to share your experience. We are delighted that the team found a solution that gives you peace of mind ahead of your project. Welcome to the Stanhope community.
Posted 4 weeks ago
Helpful and easy to work with. I definitely recommend for any slightly different insurance needs.
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Posted 4 weeks ago
Thank you, Adrian. We appreciate your business and taking the time to leave a 5 star review.
Posted 4 weeks ago
Very knowledgeable advisor, excellent service overall.
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Posted 1 month ago
Hello Maria Thank you for your 5 star review. We’re really pleased you’ve had such a great experience with us. Stanhope
Posted 1 month ago
Friendly & comprehensive service.
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Posted 1 month ago
Thank you for your review, we're pleased you had a wonderful experience with us Stanhope
Posted 1 month ago
Very efficient service.
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Posted 1 month ago
Thank you Nigel, thank you for your 5 star review! Stanhope
Posted 1 month ago
Always helpful. Much Appreciated
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Posted 1 month ago
Lovely review, thank you Caroline. If there is anything else we can help with don't hesitate to get back in touch. Stanhope
Posted 1 month ago
Morning The service I received was brilliant from your team a big thank you Kind Regards Avril Dance
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Posted 1 month ago
Dear Avril, You are most welcome, and thank you for leaving your review for others to read. We’re really pleased you’ve had such a great experience with us. Stanhope
Posted 1 month ago
Friendly staff, always very helpful and efficient
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Posted 1 month ago
Thank you for your review. We are glad to receive your positive feedback and happy to know that you had a straightforward experience. Stanhope
Posted 1 month ago
Stanhope were so helpful and efficient, offering a personal service, to find the best options for my requirements. I would highly recommend.
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Posted 1 month ago
Dear Jennifer Thank you so much for your 5 star rating of Stanhope! We are so pleased to hear that our friendly service enabled you to find the best solution with minimal hassle. We are delighted that you would recommend us. Stanhope
Posted 1 month ago
Great service from Vicky. Very patient and thorough to ensure we had the right level of cover. Friendly service and very efficient.
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Posted 1 month ago
We're glad that we were able to assist you with your insurance needs, and it's always our top priority to help our customers in any way we can. We hope that you continue to have a great experience with us. Stanhope
Posted 1 month ago
Our first experience of Stanhope and we took out a home insurance policy. The service and information provided by our Advisor, Stacey, was excellent. Thank you.
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Posted 1 month ago
Hi Helen, We're thrilled that you are happy with your experience with Stacey and we hope to continue providing you with outstanding service and insurance solutions that fit your needs. Welcome to the Stanhope community
Posted 1 month ago
Super efficient service
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Posted 1 month ago
Thank you for your 5 star review Nicholas!
Posted 1 month ago
Telephone advisors are always helpful and well informed. Also good value for money. Megan was very helpful and polite.
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Posted 1 month ago
Thank you for taking the time to leave a 5 star review, we're delighted to hear that your had a good experience with the team
Posted 1 month ago
Stanhope Insurance is rated 4.9 based on 1,684 reviews