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Stanhope Insurance Reviews

4.9 Rating 1,688 Reviews

98 %

of reviewers recommend Stanhope Insurance

Company Reviews

4.9

Based on 1,688 reviews


Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Location:

Cedar Court5 College StreetPetersfieldHampshire, ,
Petersfield
GU31 4AE

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Stanhope Insurance 5 star review on 5th September 2022

Stanhope Insurance 4 star review on 8th July 2021

Stanhope Insurance 5 star review on 10th December 2020

Stanhope Insurance 5 star review on 18th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant to deal with and came back with quotes very quickly.”

Posted 3 weeks ago

Thank you for your review. Quickly and accurately finding solutions for our customers with competitive prices is always one of our main goals.

Posted 2 weeks ago

“Been insuring with Stanhope for a few years now, good professional and friendly service. Competitive prices. Good to deal with a company you can speak to on the phone without being in a queue for hours.”

Posted 3 weeks ago

Thank you Barbara for taking your time to share your experience as an ongoing Stanhope customer. It is fantastic to know that our team delivered a service according to your needs and expectations. We are also happy and grateful to have you as a customer.

Posted 2 weeks ago

“Brilliant service from a lovely, knowledgable, professional, efficient and genuine person. (Chantelle)”

Posted 3 weeks ago

We are thrilled to hear of your positive experience with Chantelle. Your priceless feedback will be sent onwards and greatly appreciated.

Posted 2 weeks ago

“I have been using Stanhope for a few years and they make everything simple and straightforward.”

Posted 3 weeks ago

Thank you, Adrian. We appreciate you taking a moment to write a 5-star review. We're delighted to hear such wonderful words from long standing clients.

Posted 2 weeks ago

“I was given plenty of time to check the renewal package and to make amendments, as necessary. The whole process was straightforward and I was delighted with the annual premium, which I paid promptly.”

Posted 3 weeks ago

Hello Christopher, we’re thrilled to hear you enjoyed your renewal experience. Thank you for taking a moment to share your review.

Posted 2 weeks ago

“Good service, managed to find us reasonable, if there is such a thing, cover for a listed timber framed wattle and daub property. It seems to be harder to find this insurance yourself and they have proved to be very good at it.”

Posted 3 weeks ago

Dear John, we're glad that we were able to assist you with your insurance needs, and it's always our top priority to help our customers in any way we can. We hope that you continue to have a great experience with Stanhope.

Posted 2 weeks ago

“Professional and efficient with excellent communication. Excellent experience. Impressive”

Posted 3 weeks ago

Thank you Graham for choosing Stanhope and for sharing your positive experience with us and other potential customers.

Posted 2 weeks ago

“Very helpful staff. Excellent company to use.”

Posted 3 weeks ago

Thank you for trusting Stanhope and we are pleased you had a good experience.

Posted 2 weeks ago

“Simple and easy renewal. Great support through the process.”

Posted 3 weeks ago

Thank you so much for your 5 star rating! We're thrilled to have provided you with such brilliant service from start to finish.

Posted 2 weeks ago

“Stanhope took time to go through various options with me and provided a great service”

Posted 3 weeks ago

Thanks for reaching out to us about your experience with Stanhope. We're really encouraged to hear that the team took the time to talk you through the best options for your needs. Welcome to the Stanhope community.

Posted 2 weeks ago

“Stanhope tried harder than others to get me a competitive quote for my house insurance, easy to speak to and very professional”

Posted 3 weeks ago

Superb to read. We're pleased to secure your business, David. Welcome to the Stanhope community!

Posted 2 weeks ago

“Prior to our moving house time was short and we needed help to navigate the task of getting the right buildings nad contents insurance. Stanhope were recommended and did an excellent job. And their customer service and sheer humanity shone through. Thanks Kirsty!”

Posted 3 weeks ago

Hello James, a glowing review thank you. We're so pleased to find the right solution for you so quickly. Welcome to the Stanhope community and a huge congratulations on your new home. Stanhope

Posted 3 weeks ago

“responsive professional service provided”

Posted 3 weeks ago

Thank you for taking the time to leave a 5 star review.

Posted 3 weeks ago

“Good service in finding a home contents insurance policy at short notice”

Posted 4 weeks ago

Brilliant 5 star review, thank you Jonathan for sharing your experience for others to see.

Posted 3 weeks ago

“Always efficient and helpful - cant fault their service :)”

Posted 4 weeks ago

We love seeing happy feedback on a Monday morning! Thank you Brittany for taking the time to leave your review

Posted 3 weeks ago

“Ricky was excellent, helpful, knowledgeable and gave us great customer service. Thank you.”

Posted 4 weeks ago

Thank you for sparing a moment to write us this review. Just for reference, it’s Vicky. We saw the funny side and you brought some cheer to the office. Vicky has a new office nickname!

Posted 3 weeks ago

“excellent service. Easy to understand.. very impressed.”

Posted 4 weeks ago

Thank you, Derek. We appreciate you taking a moment to write a 5-star review.

Posted 3 weeks ago

“Great service, understood the complex needs of insuring a listed building. Very professional staff.”

Posted 4 weeks ago

Incredibly encouraging Peter. We appreciate your kind words. Thank you.

Posted 3 weeks ago

“I received excellent service from Stanhope as usual. I am able to speak to someone on the phone unlike the majority of other insurance companies. They always try to find the best rates possible.”

Posted 4 weeks ago

Incredibly encouraging. We appreciate your kind words. Thank you.

Posted 3 weeks ago

“Whoever I spoke to on different occasions, everyone tried to help in a friendly yet professional way. The result - a renewal of my insurance through Stanhope”

Posted 4 weeks ago

Excellent to read that your experience was consistent despite speaking to different members of the team. This is pleasing to read. Thank you Malcom and welcome again to the Stanhope community

Posted 3 weeks ago

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Stanhope Insurance is rated 4.9 based on 1,688 reviews