Solid Print3D Reviews

Name: Solid Print3D
Address: Building 500, Abbey Park, Stareton, Warks
Rating: 4.97

5.0 Rating 142 Reviews

100 %

of reviewers recommend Solid Print3D

Company Reviews

Metrics

5.0

Based on 142 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Solid Print3D 5 star review on 12th January 2021

Antonio

Solid Print3D 5 star review on 19th August 2020

Steve Atkinson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good day out training with Daniel Scott who was helpful every step of the way. He was patient, answered all questions, and showed us all we needed to get going!”

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Posted 1 year ago

Hi Archibald, great that the training with Dan was so helpful. You know where we are if you need us :)

Posted 1 year ago

“We bought a Peel 2 Scanner! Excellent quality of product and a powerful bit of Software! WE had some training for the equipment and software. They were very professional and knew their stuff.”

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Posted 1 year ago

Hi Rob, thanks for the review. Glad everything is going well so far, if you need us for anything in the future we're on 01926 333 777 :)

Posted 1 year ago

“We recently bought a Ultimaker 5S from Solidprint and had half a day with Ben unboxing/setting up the printer and some training on use of the printer and Cura. Ben was very friendly, clear and precise. He tailored the information/training he gave to suit our needs so we could get the best from his time during the visit. I'm sure we will be buying again from Solidprint and would be very happy to deal with Ben in the future.”

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Posted 1 year ago

Hi Simon, great to hear the training went well and you're all up and running quickly. We're here when you need us :)

Posted 1 year ago

“Jack guided me through the repair of my 3D printer and provided great support thereafter. Thanks.”

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Posted 1 year ago

Great to hear we were able to get you back up & running. Thanks for the review :)

Posted 1 year ago

“Elliot provided a couple of different solutions to the problem I encountered, and the first one I tried worked a treat! His E-mail response was within a few hours, which allowed us to progress with the development of processing a traditionally manufactured part on our Ultimaker S5 3D printer.”

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Posted 1 year ago

Hi David. Thank you for the feedback on our support service. Elliot is a great member of the team and we're pleased he was able to get you back up and running ASAP :)

Posted 1 year ago

“We were delighted to have SolidPrint introduce us to the world of SLS printing. Very helpful, accommodating and informative!”

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Posted 1 year ago

Hi Gerard, SLS and the Fuse 1 is a brave new world for lots of businesses, but now it's so affordable it's a great solution for many SMEs. Pleased we were able to help on the journey :)

Posted 1 year ago

“CS: Incredible customer service from start to finish! Training: Excellent, catering to all questions and just an overall great time learning something new was good fun! Price: Great package deal and even supported multiple quotes needed for procurement cross comparison. delivery: on time ahead of schedule! 10/10”

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Posted 1 year ago

Hey Josh. So pleased both our sales team & training team exceeded your expectations. Thanks for being a customer :)

Posted 1 year ago

“We had a great training session with Ben for our Form 3L machine. We were new to 3D printing and had suffered a couple of speed bumps with our first prints. Ben was able to demonstrate the machine and how to structure our print files in order to get the best balance of speed and accuracy. Ben has kindly provided continuous support after the training session to help us with new prints and answer questions we did not think of on the day. Huge thanks to Ben!!”

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Posted 1 year ago

Hi Berran, glad you enjoyed the training with Ben and to hear we've supported your journey since. Look forward to seeing what you do with the printers :)

Posted 1 year ago

“Cannot fault the responsiveness and professionalism. We're running our machine in support of major product development so uptime is critical for us. had a couple of issues with our machine and both times our support assistant has been responsive, and worked through the issues with us quickly, proactively following up on the steps we were taking. The second required an engineering visit which was handled extremely smoothly.”

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Posted 1 year ago

Hi Rupert, very pleased we were able to support you and keep your machines up & running to deliver your project :)

Posted 1 year ago

“Great days training with Dan, very knowledgable and enthusiastic about the products and software. He has provided his email and emphasised that we contact him for any help or advice. Genuinely nice bloke. Thanks”

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Posted 1 year ago

Hi Ryan, glad to hear the training was a success. Glad I'm not the only one who thinks Dan is one of the nicest guys in the world :)

Posted 1 year ago

“Jack was very helpful in fixing our form 3 machine. quick turn around on the LPU replacement got us up and running only a couple of days after the part had arrived with solidprint.”

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Posted 1 year ago

Hi Jim. Glad Jack was able to get your machine back up running ASAP :)

Posted 1 year ago

“Following our purchase of 2 Peel scanners I undertook a training day with Daniel. The training is essential to get an understanding of these great 3d scanners. Daniel is extremely knowledgeable and was able to run through the software in great detail giving me "watertight" models which in turn were useable in Solidworks. Following the training George demonstrated some of the 3d printers and other equipment in the showroom - a great company with knowledgeable staff.”

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Posted 1 year ago

Hi Richard, really pleased you enjoyed the training and the subsequent tour of the showroom. Thanks for the purchase of the scanners :)

Posted 1 year ago

“I recently purchased a Peel 2 CADs scanner from Solid Print. They were all a friendly helpful team to deal with from Tom in technical sales through to Daniel who delivered the training. The company and facility has a relaxed yet professional atmosphere and felt like the sort of people I could work with and do business with. The scanner training was excellent and thorough. The team were happy to spend time looking at other products and made me most welcome. The training documentation and 'take away' tutorials are very well constructed. That said by the end of the day I was happy using the scanner and reverse engineering parts. Happy to recommend Solid Print.”

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Posted 1 year ago

Hi Duncan, really pleased to hear you enjoy the visit to our HQ and found the training enjoyable. Your recommendation means a lot :)

Posted 1 year ago

“Ben is very helpful and quick to reply and is always there to help.”

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Posted 2 years ago

Pleased to hear our support team were there to help you when called upon :)

Posted 1 year ago

“We recently purchased a Raise 3D Pro3 which was then followed by a visit from Ben to our site for training. He was fantastic. Very friendly and insightful. He tailored the course to us and even talked us through the best way to maintain and look after our new printer. The team are excited to put their new knowledge to the test.”

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Posted 2 years ago

Hi Emma. the Pro 3 is a great printer and pleased to hear you enjoyed the training with Ben. We look forward to seeing what you create with the printer :)

Posted 1 year ago

“We hired a Peel 2 scanner and laptop from Solidprint 3D as we needed a quick solution to a reverse engineer a complex shape in short notice - which Charles Popp kindly and quickly sorted for us after a quick phone call. We took the half day course as recommended and had Daniel Scott efficiently and enjoyably take us through the procedure of getting the most out of our hire period. Daniel was brilliant - he quickly understood the level at which we wanted the guidance and was crystal clear on the methodology, best practices, and little tips and tricks which applied best to my field of engineering. It was a short, concise and easy-going hands on walkthrough in which we learnt some crucial stuff but also critically had a bit of a laugh as well. Grand service all round really - thanks from the Caterham team”

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Posted 2 years ago

Great to hear you had success with the scanner hire and enjoyed the upfront training. I know Dan tries to make it fun :)

Posted 1 year ago

“Very efficient to deal with, training with Dan was very useful, and he is extremely helpful, quick and polite, and can evidently absorb all the key critical information on many pieces of software very fast!”

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Posted 2 years ago

Glad we were able to help :)

Posted 1 year ago

“Ben visited our site to install and train our team on a Formlabs Fuse 1. Ben was highly knowledgeable and did a great job talking us through using the machine and tips on how best to maintain it. Great service”

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Posted 2 years ago

Hi Andrew, great to hear the training went well and we were able to show you how to get the most from your Fuse 1 system :)

Posted 1 year ago

“Tom gilks one of the sales team was a superb helped in every thing I needed! Brilliant advice and a great member of your team”