Solid Print3D Reviews

Name: Solid Print3D
Address: Building 500, Abbey Park, Stareton, Warks
Rating: 4.97

5.0 Rating 142 Reviews

100 %

of reviewers recommend Solid Print3D

Company Reviews

Metrics

5.0

Based on 142 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Solid Print3D 5 star review on 12th January 2021

Antonio

Solid Print3D 5 star review on 19th August 2020

Steve Atkinson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with knowledgable staff to help with any questions and help to brainstorm ideas for scanning tricky items.”

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Posted 1 year ago

Thank you so much Neil for your 5-star rating of Solid Print3D! We pride ourselves on providing excellent service with knowledgable staff to help with any questions around scanning. We are always happy to hear people enjoy their time with us!

Posted 7 months ago

“SP3D has a knowledgeable support team who respond quickly and get to the root of any problem we may be having. For me that ticks all necessary boxes and we will return here for future purchases based on this.”

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Posted 1 year ago

Thanks so much for your 5 star rating! We really appreciate it! It's great to hear that our knowledgeable support team, who respond quickly to get to the root of any problem, has met all your needs and expectations. We look forward to having you come back and purchasing more from Solid Print3D in the future!

Posted 7 months ago

“On it! On it! on it!”

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Posted 1 year ago

Thanks Pete, we do our best to be punctual!

Posted 7 months ago

“Great service. Special thanks to Jack Fenerty for his time and expertise.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Solid Print3D! We greatly appreciate your positive feedback.

Posted 7 months ago

“A substantial purchase requires a lot of questions and support and that is exactly what we got from Solid Print3D. Always quick to reply, never felt pressured, good communication about delivery and a relaxed training session leaving us feel that we are still being supported after the purchase of our desktop waterjet cutter.”

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Posted 1 year ago

Thank you very much for your 5 star rating of Solid Print3D, Karen. We completely agree that a substantial purchase requires a lot of questions and support and we are really pleased that we could provide that for you. We strive to make sure that we answer all questions quickly, without making our customers feel pressured, and it's great to know that our communication and delivery exceeded your expectations. We also hope our training session provided the necessary knowledge and tools to leave you feeling educated & supported after the purchase of your WAZER.

Posted 7 months ago

“Jack was quick to respond to my query and helped me solve our issues in a straightforward and friendly manner. Thanks!”

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Posted 1 year ago

Thank you for your 5 star rating of Solid Print3D! I'm glad to hear that Jack was quick to respond to your query and helped you solve your issues. We truly appreciate your positive feedback and we look forward to continuing to serve you in the future. Thank you again!

Posted 7 months ago

“So far Solidprint have made the whole process of buying our first 3D printers very simple, and easy. Training was supplied by Ben, who did a fantastic job of the presentation, answering my random questions and then allowing me to delve into my geek side. Thank you Ben, and yes the warm water will work! Just let me know if it changes dimensions if you could please ;) All round so far a great company to be associated with. Keep up the good work.”

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Posted 1 year ago

Thank you for your kind words, Matt! We are thrilled to hear that you and your team have had such a positive experience with SolidPrint3D. We are so glad that Ben was able to provide you with the training and support you required and that the entire process was simple and easy.

Posted 7 months ago

“As has become the norm, the hospitality, quality of tuition and product and customer service has been met again by Tom M-G and George E. With thanks to them both and their team for their ongoing support of my business......long may the relationship develop.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Solid Print3D, Edward! We are thrilled to hear that our hospitality, quality of tuition and product, and customer service has met your expectations.

Posted 7 months ago

“SolidPrint3D have provided an excellent service from our first enquiry to delivery and training in the use of our new Fuse printer, Nothing has been too much trouble and Ben (our trainer) could not have been more helpful. They understood our needs and offered us excellent advice, enabling us to make a good cost effective choice. Thanks to Tom and Ben for their help”

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Posted 1 year ago

Hey Gary, thanks for your review. I know Tom & Ben work really hard to offer great advice & help wherever they can, so pleased to hear about your positive experience.

Posted 1 year ago

“I have a small DIY project that ideally needs a printed part, and although Solidprint were not at this time able to offer bureau services to print it they very helpfully gave me some advice regarding the correct scale, materials and printing methods that should yeild the best results when shopping for somewhere to actually make the item.”

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Posted 1 year ago

Hi James. I hope the advice was useful, and we're more than happy to help with the project in the future. Good luck!

Posted 1 year ago

“Ben is an excellent instructor, very knowledgeable and experienced. The course provided an excellent level of framework into the wide range of 3d printers, designing products, using alternative software, typical problems and issues and how to overcome them, maintenance of our 3d printer , types of products and accessories. Ben provides excellent backup and professional assistance. Thank you Ben”

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Posted 1 year ago

Thank you for your review. Glad you've had a positive experience so far :)

Posted 1 year ago

“Ben is very professional with a wide knowledge of 3d printers and design, I found the course very informative and broad, cover all aspects of 3d printing, from ground up, including design, software , maintenance, products and techniques. We all very much enjoyed the course and made to be assured that any advice Ben would be at hand. Thank you very much Ben.”

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Posted 1 year ago

Hey Leighton, thanks for your review. Great to hear about your experience on our training :) So happy we're able to help get you up to speed.

Posted 1 year ago

“Prompt and got our issues sorted in quick fashion, good service and result.”

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Posted 1 year ago

. Thanks for your order. We're pleased we were able to help resolve this issue :)

Posted 1 year ago

“So far customer service has been excellent. We completed a training day which was very useful, the training day was led by George who could not be any more helpful.”

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Posted 1 year ago

Hi William, we're pleased you enjoyed the remote training, and we were able to cover everything required. We'll pass your message onto George. :)

Posted 1 year ago

“Very good instuctor, was able to cater the course to our need and was very interactive. Would recomend”

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Posted 1 year ago

We're really pleased you enjoyed the training course :)

Posted 1 year ago

“Didn't have the part online so called direct and they were able to source direct. Parts cam and all sorted, plenty of communication and well worth the conversation. Great job guys, many thanks”

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Posted 1 year ago

Glad we were able to help out & get you back up & running :)

Posted 1 year ago

“George Ebeling was a Very informative and helpful trainer and answered every question and query asked. Gave great advice and future steps if there were any more issues down the road.”

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Posted 1 year ago

Hi Jake, really pleased George talked you through the training and showed you best practice for your purchase.. We look forward to supporting you moving forward.

Posted 1 year ago

“I had a problem whereby Solidprint's next business day delivery arrived a few days late, causing a chain reaction of issues on my side. After becoming aware of the problem they went out of their way to mitigate the situation. This shows true character from Neil and his team.”

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Posted 1 year ago

Hi there. We're pleased we were able to get your issue resolved promptly. Thanks again for being a customer :)

Posted 1 year ago

“Ben spent a couple of days training us on use of our new SLA & FDM printers. He was clear and professional, providing lots of useful tips. Highly recommended!”

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Posted 1 year ago

Hi Peter, thanks for the review. Really pleased to hear you enjoyed the training :)

Posted 1 year ago

“The training delivered by George was great. He covered a large number of tools in a lot of detail, showed us many helpful techniques and easily answered any questions we had.”

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Posted 1 year ago

Thanks Alex. We hope you're enjoying the upgrade on your scanner :)

Posted 1 year ago

Solid Print3D is rated 5.0 based on 142 reviews