Simply Adverse Reviews

5.0 Rating 994 Reviews
100 %
of reviewers recommend Simply Adverse
5.0
Based on 994 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Simply Adverse Reviews

About Simply Adverse:

We help all UK customers with adverse credit history source the best mortgage for their circumstances.

Visit Website

Phone:

01245 904070

Email:

info@simplyadverse.co.uk

Location:

15 Runwell Hall Farmhouse, Hoe Lane, Rettendon,
15 Runwell Hall Farmhouse, Hoe Lane, Rettendon
Essex
CM3 8DQ

Anonymous
Anonymous  // 01/01/2019
I would just like to say a huge thank you to Hayley, Jack and Tia, and the team at Simply Adverse. I originally used a different broker who led me on for months, until I eventually took the leap and switched to Simply - and it's the best decision I've ever made. From my first enquiry with Hayley, she was on the ball and quite frankly exceptional, answering my questions promptly, Hayley delivered a DIP the same day as my enquiry and my mortgage was submitted in no time. When the application was submitted and I was passed over to Tia and Jack the customer service was second to none, no question was too small, and I probably asked more questions than anyone ever has, but Tia and Jack were so reassuring throughout the full process and kept me reassured throughout what was a very worrying process. Jack was on the end of the phone whenever I needed, and whenever an email was sent it was quickly answered with either a phonecall or an email back. The full process from enquiry to mortgage offer took just little over 4 weeks, and we received our mortgage offer yesterday and I couldn't be more happy or relieved. Thank you so much to the team at Simply, as I wouldn't be in the position I'm sitting in today without their help - in my opinion, the fees are absolutely worth it. Thank you!
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Posted 1 year ago
This has been a joy to read. Thank you, for leaving us your feedback, your words will mean a great deal to the team at Simply. Congratulations on your offer!!
Posted 1 year ago
It's difficult to know where to start and get everything in that I want to say. I could not be more grateful to everyone who has helped me, mostly Becky Pepperrell who was my first point of contact. I am autistic and struggle greatly with this kind of thing but, being able to do things online allowed me to do things in a way that is comfortable to me. Everyone was kind, and patient and treated me with respect at all times. Simply Adverse made what could have been an extremely stressful time so much easier than I imagined it could be. Thank you.
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Posted 1 year ago
Thank you, we really appreciate your comments. Your feedback will be passed on to the teams at Simply. We wish you all the best in the future.
Posted 1 year ago
They delivered what was promised. Beckie, Jack and Liz were amazing through out the journey. They supported me tremendously and they communicated every step of the process to me. I wish I had known about them at the beginning of the year but I am happy it ended well as hopes of having a mortgage in my name in the nearest future was very bleak. Thank you
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Posted 1 year ago
Thank you, for leaving us a review. We are pleased that we could help you achieve a mortgage.
Posted 1 year ago
Outstanding customer service throughout the process. Special thanks to Beckie Pepperell and the whole team. Highly recommended.
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Posted 1 year ago
Thank you, for taking the time to leave a review and for any recommendation.
Posted 1 year ago
Wonderful team!!!Very fast and efficient work!!! THANK YOU SIMON OSBORNE FOR ALL WHAT YOU DID FOR US!!! Mirela &Alex
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Posted 1 year ago
Received a brilliant service. Process was very quick paced. Needs were listened to and updates provided regularly.
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Posted 1 year ago
Thank you, for taking the time to leave a review. We appreciate the feedback.
Posted 1 year ago
Excellent service, mortgage application completes to the offer within 5 working days.
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Posted 1 year ago
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Posted 1 year ago
Fantastic company, would highly recommend if you credit is not too good.
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Posted 1 year ago
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Posted 1 year ago
The best morgage advisors , they go extra miles for making your dream come true. Thank you Farah,Lewis and the others who helped me making my dream come true 🙂 Simply worth every penny , I have no words to express my gratitude for you and the rest of the team
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Posted 1 year ago
Thank you, for taking the time to leave a review. Your comments will mean a lot to the team at Simply. Congratulations on your Offer!!
Posted 1 year ago
Amazing supportive service ! Highly recommend!
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Posted 1 year ago
Thankyou, for taking the time to leave a review. We appreciate the recommendation.
Posted 1 year ago
Shelagh and Henri have been marvellous. They are efficient friendly and professional. Shelagh in particular is an asset to the company. She’s funny and really easy to talk to. I felt support and that she genuinely wanted to help me. She guided me and held my hand throughout the process well done 👍 Than you.
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Posted 1 year ago
Thank you, for your feedback. Your comments are appreciated by the team.
Posted 1 year ago
We’ve just had our mortgage offer following our fixed rate coming to an end. We initially used Simply two years ago and this is our second engagement with them. I have to say that this is what excellent customer service looks like. A fantastic and smooth experience from beginning to end. A special thank you to Matthew Nurcombe and Henri Challis who have been there through every step in the process. Both have always been on hand to answer questions and nothing is ever any trouble. They have kept us informed via telephone and email, so we always knew what was happening. A massive thank you for making this so easy.
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Posted 1 year ago
Thank you, for leaving your feedback. We appreciate you taking the time to leave a review. Thank you, for choosing Simply.
Posted 1 year ago
These guys were nothing short of amazing. After years of believing a mortgage was unobtainable even with a large a deposit due to previous adverse history the guys at simply got us from mortgage in principal to full offer in just over 4 weeks. From speaking with Alex Gauld whose knowledge of the specialist market was amazing through to Henri Challis who finalised our underwriting everyone at simply knew exactly what to do and how to do it well. During our application we fell foul to the jump in rates but Alex was very clear with what this meant for us but helped us every step of the way and helped with our affordability. Honestly these guys are nothing short of miracle workers and I couldn’t recommend them enough to anyone who believes a mortgage is unobtainable. It’s hands down been the best money I’ve spent in my life!!
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Posted 1 year ago
Thank you, for taking the time to leave us this review. Your comments are really appreciated. Congratulations on your offer!!
Posted 1 year ago
It was an absolute pleasure dealing with Ava, Lilly and the rest of the team. They were knowledgable, friendly and very professional. They dealt with my nervousness and questions with patience and kindness and never once made me feel like a nuisance. I was so worried that I wasn't going to be approved for my remortgage and I still can't believe how quick and easy the whole process was. I can't thank them enough for all their help.
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Posted 1 year ago
Your welcome. Thank you for taking the time to leave your feedback. We appreciate your review.
Posted 1 year ago
Fantastic work by Hayley and Zoe, any questions were answered either the same or next day and my mortgage was offered in record time. Couldn't be happier and I would definitely recommend simply.
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Posted 1 year ago
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Posted 1 year ago
After years of no hope of getting a mortgage due to my husbands IVA even after it had finished and has been removed off his credit file we were still struggling massively! I approached Aime who has been absolutely amazing start to finish!! Always fast in replying to any questions, reassuring me at every turn throughout the process! We finally have our mortgage offer! Big shout out to Regan also she was fab! Thank you for all your hard work and helping us finally get on the ladder and buy our lovely new home!!
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Posted 1 year ago
Thank you for leaving us this review. We wish you all the best in your new home. Pleased we could help.
Posted 1 year ago
Extremely efficient, knowledgeable, amazing. Simon Osborne is the Man. He has been outstanding from the start with expert advise. Kerry Mitchell, amazing. What a team they are at Simply. Simply the best
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Posted 1 year ago
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Posted 1 year ago
Simply were outstanding all round 5 star, friendly, helpful service Thank you
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Posted 1 year ago
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Posted 1 year ago
We recently remortgage with simply. From first contact to finish it was just short of 3 months, our main contact was paige Yates who was fantastic she couldn't do enough for us I would deal with her again very responsive to emails and putting our minds at ease.
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Posted 1 year ago
Thank you, for taking the time to leave a review. We appreciate your feedback.
Posted 1 year ago
From the beginning to the end, the team at Simply Adverse have been amazing. What was a stressful period was made easier and not quite as daunting. Would highly recommend Simply Adverse to anyone who has had credit issues in the past and wishes to move forward. Special thanks to Ava and Lilly who were brilliant and answered any stupid questions or elevated any worries.
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Posted 1 year ago
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Posted 1 year ago
Simply Adverse is rated 5.0 based on 994 reviews