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Sealskinz Ltd Reviews

4.5 Rating 3,636 Reviews

86 %

of reviewers recommend Sealskinz Ltd

Company Reviews

Product Reviews

4.5

Based on 3,636 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

Sealskinz Ltd 5 star review on 10th April 2024

Sealskinz Ltd 5 star review on 9th April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 2nd April 2024

Sealskinz Ltd 5 star review on 20th March 2024

Sealskinz Ltd 5 star review on 15th March 2024

46

Anonymous

Anonymous // 01/01/2019

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“Out of stock so you refund me”

Posted 2 weeks ago

“I want to return it and unfortunately cannot at this time due to issues with your ability to print return shipping labels.”

Posted 2 weeks ago

Hi Mark, Thank you for your review. We are very sorry for the delay. We can assure you our tech team is working on ironing out the issue as soon as possible so that we can get you your pre-paid return label. Please reach out via email on your current Support Team ticket or directly to help@sealskinz.com for any other questions or concerns in the meantime. Kind regards, Sealskinz Team

Posted 2 weeks ago

“These socks developed a hole within a few months and when I asked for replacement I’m told it’s wear and tear Total rubbish then that these socks are supposed to last”

Posted 3 weeks ago

“Didn’t arrive on time”

Posted 3 weeks ago

Thank you for your review. We are truly sorry for the late parcel. We are currently investigating why shipments to Ireland have been delayed recently and hope to resolve the matter soon. In the meantime, we are happy to refund you for the postage costs as our way of apology. Please do not hesitate to reach out to our Support Team via help@sealskinz.com if you have any other questions or concerns. Kind regards, Sealskinz Team

Posted 3 weeks ago

“Order didn't arrive.”

Posted 1 month ago

“Not true to size. The socks feel way too bulky on the feet but are tight around the hydrostop. They keep the feet dry, but not warm. Would definitely not recommend nor buy again. Waste of money”

Posted 1 month ago

“To long to get product ordered two weeks ago and still not received would get it quicker from China?.”

Posted 1 month ago

“Bought these to hike to EBC last month, the size guide is ridiculous so after two pairs to get ones that fit they completely didn’t live up to how they are described, my fingers were blocks of ice at the temperatures we experienced which are apparently the temperatures these gloves are rated to. In summary buy elsewhere”

Posted 1 month ago

Dear James, Thank you for your honest review, I am very sorry our gloves did not live up to your expectations. We would like to fix this for you, one of our team members will reach out to you via email :) Kindest regards Karina Customer Experience Team

Posted 1 month ago

“These socks were on offer 10% I didn’t receive the discount”

Posted 1 month ago

“Got my new 10 percent discount code after I placed order. Annoying. Should honor it still.”

Posted 1 month ago

“I have not received my gloves yet. It's been 3 or 4 weeks now and still waiting. Unbelievable!”

Posted 2 months ago

Thank you for taking the time to leave a review. We are sorry you have not received your order. We can see that our Support Team has provided information previously. We will reach out again directly to assist you with locating your order which was delivered 13th of February. We look forward to assisting you. Kind regards, Sealskinz Team

Posted 2 months ago

“Gloves where extremely small and I measured my hand using there size chart. Impossible to return or exchange them. I called, emailed , left messages and no one got back to me”

Posted 2 months ago

“!! For all European customers !! 'Sealskinz EU' (the name that this company advertises with in Europe) is marketed and pretending to be an EU company. Beware that shipments are being sent from the UK and returns are being sent (at own high expense) to the UK as well. Not worth ordering here as an European customers and it's a tad shameless for this company to pretend it is based within the EU.”

Posted 2 months ago

“Despite my disapointment on this occasion I still use seakskin products And am very happy with those. My disapointment here come from incorrect and misleading information on the website, rellating to gloves sizing”

Posted 2 months ago

“Service in terms of ease of ordering, delivery etc - excellent. But the product - briston socks - are not waterproof. On my first use of them today on a trail run (mix of forest track and trails) - my feet were wet and remained as wet as of i had regular socks on. Very disappointed with the product”

Posted 2 months ago

“Poor quality and design. Pay more, get better!”

Posted 2 months ago

“Didn't like the fit of the hats, shipped back the hats on Ja uary 2 (cost me $20.00) to do so, packagesd was tracked and delivered on January 8th, still waiting for my refund! If i could give a lower rating that 1 star I would!”

Posted 2 months ago

“I’m still waiting for my socks”

Posted 2 months ago

“I ordered two items from Sealskinz. Both items were at least one size smaller than other manufacturers. Very disappointed. It took several attempts to make a successful contact. Both delivery and return credit have been abysmally slow.”

Posted 2 months ago

“I received the order over a week ago. I immediately asked them for instructions on how to return one item but no answer so far, despite sending another email. They say you have 30 days to return the items but with this speed of their follow up this might not work out and I will be stuck with socks I don't like. Mind you there are no instructions on the website, they say to email them if you want to return items, so until they respond I can't do anything. What a customer service!”

Posted 3 months ago

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Sealskinz Ltd is rated 4.5 based on 3,636 reviews