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Salesfire Reviews

4.9 Rating 101 Reviews

100 %

of reviewers recommend Salesfire

Company Reviews

About Salesfire:

Salesfire provides intelligent Conversion Rate Optimisation products to influence the on-site customer journey and convert visitors into customers.

Visit Website

Phone:

01642 433044

Email:

clientservices@salesfire.com

Location:

16-26, Albert Road, Middlesbrough
TS1 1PR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Salesfire have been great from the very beginning, from the initial training to setting up new campaigns, everything was explained thoroughly and if we ever need any guidance, they are there to help straight away! Can't thank our Success Manager Gaby enough for everything she does for us. We are loving the search and overlays features at the moment! It really has changed our site and maximised our revenue.”

Posted 2 years ago

Hiya Jess! Thank you so much for the amazing feedback, I'm thrilled to hear how happy you are with the features you use and see the impact they're having on revenue! We love working with you and the team, and I'm excited to see the growth we can achieve on the site for years to come!

Posted 2 years ago

“Love Salesfire - makes our life easier to collect newsletter subscribers and a lot less messing about when it comes to making popups. The overlay system is incredibly simple to understand and the UI/UX is perfect. Thanks for making my job a whole lot easier! - A Happy eCommerce Manager”

Posted 2 years ago

Hiya Kat! Thank you so much for the amazing feedback, it's wonderful to hear how happy you are and how useful you're finding the Salesfire features! It's an absolute pleasure working with you! :)

Posted 2 years ago

“Salesfire is a very good system in assisting with eCommerce conversions and their support staff and success managers are driven and reliable.”

Posted 2 years ago

Thank you so much for the great feedback! I'm really glad to hear how happy you are with the Salesfire features and we're thrilled to be working with you on the website!

Posted 2 years ago

“The customer service has been great! Amazing, speedy responses from our account manager, Sophie. My 4 stars instead of 5 is purely down to the email flows which at this point are a bit more limited and have meant we've had to continue our subscription to Klaviyo while also subscribing to Salesfire. However, we find the platform overall very easy to use and are particularly pleased with how easy it is to manage overlays and prompts!”

Posted 2 years ago

Hi, Thank you so much for the review! I'll be sure to pass your feedback onto our support team and I look forward to working with you moving forward. Sophie

Posted 2 years ago

“Excellent customer support and always happy to help.”

Posted 2 years ago

Hi Amar, Thank you so much for your review! Sophie

Posted 2 years ago

“Really happy with the support we have recieved so far. From helping optimise current campaigns and helping us with new opportunities. They are really friendly and helpful!”

Posted 2 years ago

Hey Ella, Thank you so much for your review! I'm really looking forward to working with you moving forward and seeing what we create together. Sophie

Posted 2 years ago

“Excellent service :)”

Posted 2 years ago

Hey Abbey, Thank you so much for your review and I look forward to working with you further! Sophie

Posted 2 years ago

“Really appreciate the service and attentivity SalesFires gives my Brand, always trying to elevate together”

Posted 2 years ago

Hi Pablo, thank you so much for your positive review! We are so glad to support you through our Managed Service and help you towards your business goals :)

Posted 2 years ago

“Salesfire is a great system, a much better way of getting key info and offers in front of prospects than having it on content pages that nobody sees or using regular pops that get blocked. Even with such clear benefits I never had the time (or tbh creativity) to really make a good go of it so the managed service has proven ideal. Lots of ideas, brilliant analytics and so far an ROI of 1:26 which is kind of awesome”

Posted 2 years ago

Hi Nick, thank you so much for your lovely review! We're really pleased your experiencing the benefits of Managed Service and we're so glad we can help you achieve your long-term goals :-)

Posted 2 years ago

“Hi there, Behalf of Select Fashio, I am really happy for salesfire customer relationship. Thanks Jonny for his help in resolving a technically challenging issues and support. We created salesfire tools straightaway. Reason giving four instead of five star ratings, I would like to see breaking down of products which is been influeced by Salesfire. In current set up, I only see influenced order by Salesfire not individual product. best”

Posted 2 years ago

“Sophie, our eCommerce Success Manager, is a breath of fresh air! So positive, and after just one phone call has certainly helped with how we can best use our service at Salesfire. I've been communicating with Jonny who brought us onto the service - so thanks Jonny! Kim was mint in the training department too. Looking forward to working with Sophie strategically going forward!”

Posted 2 years ago

Hey Becka! Thank you so much for the wonderful review, I've passed on your feedback to the team. I'm so excited to work with you moving forward and seeing what you create with our features! Sophie

Posted 2 years ago

“We've had Salesfire for just over 6 months and the software itself is filling all of the gaps that our platform (EKMPowership) have been unable to provide to target marketing campaigns to users without a hitch and we've been really impressed with the customisation and potential so far! The team at Salesfire have been brilliant throughout and the new account management rotation they have implemented is great to help us get a fresh perspective and new ideas on the account!”

Posted 3 years ago

Hi Lauren, We're thrilled with your feedback and excited to continue working with you moving forward. Thanks, Sophie

Posted 3 years ago

“Great to speak with our new strategist and go through a plan and the ideas that came out of the meeting I know we will do well. 100% recommend Salesfire as the staff are very good and the platform very user friendly.”

Posted 3 years ago

Thank you for the amazing review Ron, I'm thrilled to hear how happy you are with the Salesfire features and the new campaign ideas we discussed! :)

Posted 3 years ago

“Sophie was very proactive in ideas for our campaigns and had some great suggestions”

Posted 3 years ago

Hey Laura, thank you so much for your review. It's brilliant that you found our strategy suggestions useful and we're thrilled to be working with you. Sophie

Posted 3 years ago

“Client Service add on has been good and very useful. Harriet is extremely helpful and is always looking at key dates down the road which has been great for us.”

Posted 3 years ago

Thank you for your positive review, David! We are so glad you find the Salesfire Managed Service beneficial and we look forward to supporting you further :)

Posted 3 years ago

“Having been an early adopter of Salesflare we have seen their offerings grow from a service perspective starting out with just their Overlay feature to using more of what they have had on offer from Prompts and having extremely good results for their Search solution. It has been great to see them grow and offer more of a feature set and I look forward to seeing what else they can bring to our business moving forward.”

Posted 3 years ago

Hi Robert, Thank you so much for the review, it's great to hear how happy you are with the features! Looking forward to working together and increasing the revenue on your site! Gaby

Posted 3 years ago

“Friendly and professional service. Very pleased.”

Posted 3 years ago

Hi Victor, Thanks so much for this review. We're thrilled to help manage your campaigns and boost conversion for Abakus Direct. Sophie

Posted 3 years ago

“Our company has been using Salesfire for nearly 4 years, and have seen it grow and improve constantly since then with more and more useful features getting added all the time. The team are incredibly passionate about ensuring we're making the most out of their product, and their flat-rate, "pay for what you need" pricing rather than commission-based means they're not just focussed on the money, and genuinely want you to get the most out of what you're paying for. If you're uncomfortable or don't have the time to manage things yourself (even though it's intuitive enough that anybody can use it), then they offer a managed service to take care of it all for you if you'd prefer! All in all they're a pleasure to work with and I would recommend them to anybody who's interested in maximizing the potential of their online store.”

Posted 3 years ago

“Easy to use service, the employees are friendly and quick to help”

Posted 3 years ago

“Sophie has been very on top of things, and an excellent helping hand when I have tonnes of other projects/channels to manage as well so it's been super service!”

Posted 3 years ago

Hi Davina, thank you so much for the review. It's great to hear that you are happy with Managed Service and how the team is helping you. Sophie

Posted 3 years ago

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Salesfire is rated 4.9 based on 101 reviews