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REGULATION Reviews

4.8 Rating 2,946 Reviews

95 %

of reviewers recommend REGULATION

Company Reviews

Product Reviews

4.8

Based on 2,946 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About REGULATION:

REGULATION has over 30 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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REGULATION 5 star review on 4th October 2021

REGULATION 5 star review on 25th September 2021

REGULATION 5 star review on 24th September 2021

REGULATION 5 star review on 21st September 2021

REGULATION 5 star review on 14th September 2021

REGULATION 5 star review on 14th September 2021

REGULATION 5 star review on 14th September 2021

154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online service however still waiting for delivery and can't track the parcel until they have attempted to deliver it, delivery tracking definitely needs to be a little better. Great customer service and very quick response time though.”

Posted 2 years ago

Hi Daniel, Thanks for your review. We'll certainly take your feedback on board. I see that you selected free shipping which means that often a standard Royal Mail service is used. For fully tracked shipping, I'd recommend paying a bit extra for Priority Shipping which should be an available option during checkout. All the best, Pete

Posted 2 years ago

“Fast delivery. Missing parts of order”

Posted 2 years ago

“Shopping at Regulation was quite nice. As a non-UK citizen, I appreciated that I didn't have to pay for customs costs as Regulation took care of that already. The products arrived well and in a speedy fashion.”

Posted 2 years ago

“Useful store. Doesn't always have what I need, but that's normal”

Posted 2 years ago

“The harness I got is actually slightly different to the one shown on the website. I like it and fits well so not too bothered. The arm cuff also fits perfectly. Great quality and range in this store. The delivery did take 5 working days instead of the 2-3 advertised.”

Posted 2 years ago

“Quality product. Everything was good other than the fact my parcel was partially damaged, thankfully not the product”

Posted 2 years ago

“prices have gone up a bit extreme. costumer service always great”

Posted 2 years ago

“I generally like the store. Have used a few times now. But it’s surprisingly understocked. Many items not available. Perhaps a brexit effect. Then postage and delivery costs are a bit high when you consider that this is not a cheap ship to start with.”

Posted 2 years ago

“Very pleased with the service and the rubber polo I got from regulation”

Posted 2 years ago

“Arrived very quickly and put to use straight away. Good quality.”

Posted 2 years ago

“The guys at Regulation are great--after buying a defective product they sent me a new one first class once they verified it wasn't working. Very happy--but they should start selling poppers online!”

Posted 2 years ago

“Great service and fast delivery as always”

Posted 2 years ago

“The team is always helpful and supportive with any issue that may arise from one of their products . And as a regular I would recommend them for all your kinky and fetish needs !”

Posted 2 years ago

“Delivery was quick, well packaged (but not excessive), and discreetly packaged.”

Posted 2 years ago

“All three products we good and have given me much pleasure.”

Posted 2 years ago

“They've got what you need.”

Posted 2 years ago

“fair quality, good prices and great customer service highly recommend”

Posted 2 years ago

“I LOVE that the product was less expensive than what the manufacturers website was selling for, but the shipping time was kinda slow. Big picture overview, I saved $130, so I can’t be too upset.”

Posted 2 years ago

“OK for service. Product not so good.”

Posted 2 years ago

“Service is fast and smooth. I accidentally provided the wrong address for my parcel and after emailing them, they corrected the issue immediately with no issues.”

Posted 2 years ago

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REGULATION is rated 4.8 based on 2,946 reviews