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Red Rock Games Reviews

5.0 Rating 797 Reviews

99 %

of reviewers recommend Red Rock Games

Company Reviews

Product Reviews

5.0

Based on 797 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Red Rock Games:

Red Rock Games is an independent tabletop gaming retailer based in South Devon. We offer an ever growing range of board games, card games and role playing games at competitive prices to UK based customers. We pride ourselves on our exemplary customer service and look forward to serving you in the near future.

Visit Website

Phone:

0800 024 8780

Email:

customer.services@redrockgames.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item delivered perfectly with good comms. Thanks!”

“Excellent service - easy to order and the game arrived quickly in great condition.”

“Very easy to use website. Really good range of products and stock. Came super quickly and my games arrived in good condition. Very happy to see that the foam packaging could be dissolved in water and that there was very little wasteful packaging (e.g. plastic).”

“This was my second time using Red Rock games, and although my item was delayed in arriving this was nothing to do with them, as there was postal strikes which it was beyond their control. Non the less their communication and willingness to help was amazing! I am more than happy to recommend Res Rock to anyone, and they have great prices for some of the most popular games! Also have the option to preorder some of the biggest releases like Dwellings of Elfervale, which i am really excited about!”

“Great reliable service getting the items to me in good time for Christmas even with the postal strikes! Well packaged and good prices”

“Great fun for the whole family from eight to eighty!”

“I am very impressed with the service provided by Red Rock Games from start to finish, after buying a Dixit board game as a Christmas present. The order process, delivery, packaging, and customer service was excellent. I will certainly purchase from them again in support of independent businesses as a far better alternative to the huge companies. Thank you!”

“I ordered one afternoon on the run up to Christmas and the game arrived the the very next morning. Super service. I’ll be buying from Red Rock Games again.”

“Excellent delivery and well priced. Will definitely use again.”

“Orders are always well-packaged, communications are good, and delivery is prompt (usually quicker than sellers who charge for shipping). Keep up the great work -- just make sure that you add new staff as your customer base grows so that your accuracy and promptness are not affected by the higher volume of shipments (as this is all too evident in other suppliers that over-reach their capabilities).”

“Easy and no problems.”

“Very competitive prices, swiftly delivered. Would recommend.”

“Great price, quick delivery (even amind postal strikes). V easy”

“Really good new board game retailer. Competitive on price and, most importantly, both games I've ordered so far have arrived well-packaged and in pristine condition. Seriously, game boxes dinged in transit are a dealbreaker for me, so this is great to see. Hope to order many more in future.”

“Excellent service!”

“The entire process of placing an order was painless and shipping with quick and efficient. The pricing was fantastic and an easy-to-navigate website.”

“Great service and fantastic prices. Very responsive on social media too. Will definitely be buying more from them. Keep an eye on their news feed for some surprisingly rare / difficult to obtain titles!”

“Quick and easy ordering”

“Good prices, fast shipping.”

“Good website to order from. Nice discount bonus and fast delivery”

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Red Rock Games is rated 5.0 based on 797 reviews