Prominence Support Reviews

4.66 Rating 107 Reviews
90 %
of reviewers recommend Prominence Support
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Chancery House, St Nicholas Way,

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Anonymous  // 01/01/2019
its very hard to talk customer service as i was waiting more than half an hour but still no luck
Posted 2 weeks ago
Dear Mo

Following your enquiry, as advised, we added you to the queue for a call back from the sales department. Sometimes this may take a bit longer than an hour depending on the sales team's schedule. We are happy to have been of help in the end.

Posted 2 weeks ago
Started a policy, didnt get email strat away with documents but once contact was made they were sent through promptly.
I had to email proof of purchase and then the item were covered.
Friendly and helpful customer service
Posted 2 months ago
Dear Beverley

Sorry for the inconvenience. We sent an instant confirmation of your purchase. We also sent an email to you on the 17th but did not get a reply. I also note that we answered your call today in under 2 minutes and have issued your policy documents when we received your reply to our email today.

Again sorry for any inconveniences caused.

Posted 2 months ago
It took many emails to get the cover I wanted with various bits you asked for in particular proof of purchases , some of which I did not have. Got there in the end, just hope I am covered if something goes wrong...
Posted 2 months ago
Dear Sajjad Sindhu

As you are aware, we do not require proof of purchase as a rule, but in some cases, we may ask for them to support your insurance application.

We are glad to have provided you a comprehensive insurance in the end, even though you were unable to produce your proof of purchase.

Posted 2 months ago
Have asked for my paperwork to be sent to me through the post still haven't received anything as to date!!!!!
Posted 2 months ago
Dear Mr Taylor

Apologies that you have not received your documents. This was originally sent and I have asked customer services to investigate.

Just to let you know, another copy has now been resent and you will receive it in the next 2-5 days.

Posted 2 months ago
Prominence Support is rated 4.66 based on 107 reviews