“A great value for the kitchen supply cover! However, not easy to contact the customer team and make sure you thoroughly understand the terms and conditions before making a contract...”
Posted 1 month ago
Thanks for recommending our policy as great value.
Sorry about your experience in contacting us. As explained earlier today - you tried to contact us for claims on Sunday and unfortunately, the claims team is not available for Kitchen Appliance Insurance on Sundays. They are available from Mondays to Fridays. However, our Kitchen Appliance Engineers are available from Mondays to Saturdays. We can arrange support outside of these times but this will need to be agreed with the claims team.
For Home Emergency & Boiler Cover, we are available 24 hours, 7 days a week and 365 days in the year.