Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,699 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My Wife and myself have several Pachamama jumpers each. We are very pleased with them. They are good value considering the quality that we have received.”

Helpful Report

Posted 7 months ago

“Brilliant company, Fabulous products. Easy to order goods”

Helpful Report

Posted 7 months ago

“Love it love it love it”

Helpful Report

Posted 7 months ago

“Clear website & easy to use.”

Helpful Report

Posted 7 months ago

“Ordered a Elgin burgundy cardigan for my partner who loves the design, great quality product and fast delivery would highly recommend. My only downside was the packaging was torn open and the product almost fell out.”

Helpful Report

Posted 7 months ago

“Very quick delivery and good customer service.”

Helpful Report

Posted 8 months ago

“Really great to order from. Quick and quality items.”

Helpful Report

Posted 8 months ago

“What can I say! Pachamama is utterly devine.”

Helpful Report

Posted 8 months ago

“Beautiful knitwear!!! Love my new beanies, thank you ❤️”

Helpful Report

Posted 10 months ago

“Excellent customer service. Very helpful staff. Disability friendly company. Excellent delivery/tracking service”

Helpful Report

Posted 10 months ago

“Great product, quality and service.”

Helpful Report

Posted 10 months ago

“Fabulous warm attractive lined item that was delivered very quickly”

Helpful Report

Posted 10 months ago

“Lovely pair of mittens for my grandson, thank you!”

Helpful Report

Posted 10 months ago

“Beautiful patchwork cardi I shall wear it all summer. Fast delivery. More cotton/linen/bamboo based knitwear for summer months would be great”

Helpful Report

Posted 10 months ago

“iHighly recommend this company and I will most definitely buy from here again soon !”

Helpful Report

Posted 11 months ago

“i love pachamama products - i have several hats - all lined so not scratchy - and two slip overs in the last year alone. i have also requested Pachamama gloves and hats as presents.”

Helpful Report

Posted 11 months ago

“So please with both sets of hand warmers. I find they keep my hands warmer than thermal gloves and I wear them when I'm out with the dogs. I cannot recommend them enough and in fact it was through a recommendation from a friend which made my mind up to order some. I have a pair for dog walking and a pair for going out. They are so versatile. The customer service at Pachamama is excellent. Delivery brilliant and quality exceptional. Excellent value for money and they also support charities too. What's not to like about Pachamama. I will certainly buy from Pachamama again.”

Helpful Report

Posted 11 months ago

“Lovely cardigan. Marvellous to have hand knitting! Shame that it can't be hand washed, though. Tweed is washed before it's woven, so I wonder why it's not the case here?”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to leave a review and we're so happy that you like your new cardigan. You can definitely hand wash your cardi - actually we think it is the best way to clean your woollies! We recommend to hand wash gently with lukewarm to cold water. Nothing hotter than 30 degrees as this will shrink the wool. Dry flat to avoid stretching. Please do keep in mind that wool naturally has antibacterial properties so they do not need to be washed that often! :) -Riza

Posted 6 months ago

“I love the design of my headband. It is beautifully made and I have had lots of compliments”

Helpful Report

Posted 11 months ago

“I bought three different pairs of socks. Two for myself, very comfy and nice. And one pair that I gave to a friend of mine as a birthday present. She's texted me back "Best socks ever!!!"”

Helpful Report

Posted 11 months ago

Pachamama Ltd is rated 4.8 based on 1,699 reviews