myBMI Reviews

Name: myBMI
Rating: 4.43

4.4 Rating 800 Reviews

84 %

of reviewers recommend myBMI

Company Reviews

Questions

Metrics

4.4

Based on 800 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

01695 213 142

Email:

admin@my-bmi.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed that you charged me £379 knowing fine well you were dropping the price to £199 between this and not being able to get 1.7 mg is making me doubt my decision to stay with you Very unsatisfied customer”

Helpful Report

Posted 5 months ago

“Excellent listening and updating my request promptly. Thanks Lisa for I got the correct dose. Immensely relieved with the price drop. Thanks myBMI.”

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Posted 5 months ago

Hello, Thank you so much, Mavis, for your 5 star rating of myBMI! We really appreciate your loyal patronage. We are glad that you found Lisa's excellent listening and response to your request helpful. We also appreciate your immense relief when our price went down, and we thank you for your continued support of myBMI! Kind regards myBMI

Posted 5 months ago

“Not very happy with communication also sent me the wrong pan should’ve been 0.25% me 1 mg, which is too strong family and friends have said the same thing won’t be using this again.”

Helpful Report

Posted 5 months ago

Hello, Thank you very much for providing feedback on myBMI, Francie. I am sorry that your communication experience was not up to your expectations and that the wrong medication was sent to you. It seems myBMI failed to meet your expectations, and for that, I apologise. From reviewing your consultation, you have selected 1mg, you had the option to opt for the lower dose on the consultation. Kind regards myBMI

Posted 5 months ago

“The consolation form is easy to fill out with fast reviews by the consultant team authorising the chosen doses”

Helpful Report

Posted 5 months ago

Hello, We are glad to hear that you like our myBMI app and the convenience of the consolation form. We are proud to have a consultant team to review and authorise chosen doses quickly and efficiently. Thank you again for your 5-star rating. Kind regards myBMI

Posted 5 months ago

“Ozempic worked straight away and helped reduce my appetite. Tried the higher dose of Wegovy this had no positive effects on me at all. Drank water and exercise daily.”

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Posted 5 months ago

“Great service order on Friday received my pen Monday morning”

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Posted 5 months ago

“Thank you for your great service. Easy to order and very prompt delivery.”

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Posted 5 months ago

Hello, Thank you so much for your 5 star rating of myBMI. We really appreciate your support as a loyal customer! Your comments about our great service, easy ordering and prompt delivery mean a lot to us. We're so glad that we can continually provide you with a positive experience! Thank you again for choosing us. Kind regards myBMI

Posted 5 months ago

“The delivery was very quick, I am very pleased with the after care that I have received. Thank you very much, I am looking forward to our journey”

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Posted 5 months ago

Hello, Thank you so much, Lorraine, for giving myBMI a 5-star rating! I am delighted that you found the delivery to be quick and that you are pleased with the after care. Your loyalty and your support mean a great deal to us, and we look forward to continuing this journey with you! Kind regards myBMI

Posted 5 months ago

“Was very helpful.”

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Posted 5 months ago

“Excellent service so far, Fast delivery.”

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Posted 5 months ago

Hello, Thank you so much Danielle for your 5 star rating of myBMI. We really appreciate your feedback and are glad you are satisfied with our excellent services and speedy delivery. Kind regards myBMI

Posted 5 months ago

“Very quick assessment and response. I received my medication very fast Highly recommended service”

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Posted 6 months ago

Hello, Thank you so much for your 5-star rating of myBMI! It is greatly appreciated. We are so pleased that you found the assessment and response process to be quick and that the medication arrived quickly too. We are delighted that you would highly recommend our service! Kind regards myBMI

Posted 5 months ago

“Very prompt efficient service.”

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Posted 6 months ago

“I've not yet finished my first week, but I'm so excited. I've lost a couple of pounds already and my appetite has calmed down. I can't wait to see what happens next.”

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Posted 6 months ago

“I am completely impressed by the ongoing support I have received from my BMI. They are prompt to reply and I could not fault them in any way”

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Posted 6 months ago

Hello, Thank you so much for giving myBMI a 5-star rating! I sincerely appreciate your kind words and loyalty; it means a lot to hear that you're completely impressed by the support you've been receiving and that you could not fault myBMI in any way. We hope to continue providing excellent customer service for you in the future! Kind regards myBMI

Posted 5 months ago

“Received quickly and safely thanks”

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Posted 6 months ago

“I’m not happy as I’m going backwards & wasted lots of money on this by not having what I need and delays. And reordered the 1 mg & it has no real affect now. After having it for a month then & month it not being able to get anything. I needed the 1.7/2mg minimum.”

Helpful Report

Posted 6 months ago

Hi Danny, Can you please contact our customer services team on support@my-bmi.co.uk. I can see your order from last week and can confirm that the higher dosages were available at that time. There have been some short term interruptions in stock supplies across the industry but we have rectified these in a few days and we seeing an abatement of these issues going forward. We apologise for any inconvenience you may have experienced but rest assured you are a valued and important customer. MyBMI

Posted 6 months ago