MrBean2Cup Reviews

Name: MrBean2Cup
Address: Mr Bean2Cup Webshop Ltd, 150 B Greenford Road, Harrow, Harrow
Rating: 4.92

4.9 Rating 1,335 Reviews

99 %

of reviewers recommend MrBean2Cup

Company Reviews

Metrics

Info

4.9

Based on 1,335 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02033055845

Email:

hello@mrbean2cup.co.uk

Location:

Mr Bean2Cup Webshop Ltd, 150 B Greenford Road, Harrow
Harrow
HA1 3QP

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MrBean2Cup 5 star review on 6th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shit crap rubbish”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that you had a disappointing experience with our service. We value all customer feedback as it helps us identify areas for improvement. We would appreciate the opportunity to understand your concerns in more detail and work towards a resolution. Could you please provide more information about your specific experience or any issues you encountered? Your insights are crucial to us, and we are committed to addressing any issues to enhance our products/services. Alternatively, feel free to reach out to our customer support team with your order number directly at hello@mrbean2cup.co.uk so that we can assist you promptly. Once again, we apologize for any inconvenience caused, and we hope to have the chance to make things right. Best regards, The MrBean2Cup Team

Posted 2 months ago

“The O ring washer repaired my coffee maker easy to fix”

Helpful Report

Posted 2 months ago

Dear Cllr,Thank for your 5-star rating of MrBean2Cup! We genuinely appreciate your positive feedback. We are thrilled to hear that our O-ring was able to resolve the issue with your coffee maker in such an effortless manner. Our aim is to provide practical solutions that make our customers' lives easier, and your experience further strengthens our commitment towards achieving that goal. Once again, thank you for choosing MrBean2Cup and taking the time to share your wonderful feedback. Feel free to reach out to us if you have any further questions or require any assistance. We're always here to help. Best regards, The MrBean2Cup Team

Posted 2 months ago

“Amazing customer service. Thank you very much, also fast delivery”

Helpful Report

Posted 2 months ago

Thank you , Justyna, for your fantastic 5-star rating of MrBean2Cup! We sincerely appreciate your kind words and feedback. It's always a pleasure for us to provide amazing customer service and ensure fast delivery. We are thrilled to know that you had a positive experience with us. Thank you very much for your support!

Posted 2 months ago

“I needed a replacement portafilter handle for my 20 year old Gaggia Classic. Mr Bean2Cup provided a perfect replacement very quickly and at a reasonable price. As always brilliant service. Highly recommended.”

Helpful Report

Posted 2 months ago

Dear Keith,Thank you for your fantastic 5-star review of MrBean2Cup! We truly appreciate your kind words and your loyalty as a customer. We are thrilled to hear that you found the replacement portafilter handle for your Gaggia Classic and that it was a perfect fit. Once again, thank you for your loyalty and for recommending us. We look forward to serving you again in the future! Best regards, The MrBean2Cup Team

Posted 2 months ago

“Very prompt service, thank you. I am delighted with the replacement shower disc holder which was made of brass, unlike the original fitting which was only aluminium (I think) and corroded badly (see attached photo). The new brass one was marked as B grade due to some marks allegedly on it but I have to say it looked perfect to me. Thank you Mr Bean2Cup, you have enabled me to keep my Gaggia Classic running after some 20 years of ownership. Once before you supplied me with a replacement boiler as the old one was corroded too. Thank you.”

Helpful Report

Posted 2 months ago

Dear Anthony,Thank you for your fantastic 5-star rating of MrBean2Cup! We are thrilled to hear that you are delighted with your replacement shower disc holder, and we appreciate your kind words about our prompt service. We are proud to offer high-quality products, and we are glad that the new brass disc holder exceeded your expectations. Your loyalty as a customer is truly invaluable to us, and we are honored to have been able to assist you in keeping your Gaggia Classic running smoothly for over 20 years. Thank you for choosing MrBean2Cup, and please don't hesitate to reach out if there's anything else we can assist you with in the future. Best regards, The MrBean2Cup Team

Posted 2 months ago

“Quality parts, sensibly priced and swiftly delivered. How it should be.”

Helpful Report

Posted 2 months ago

Thank you so much, Christopher, for your outstanding 5-star rating of MrBean2Cup! We really appreciate your kind words and high recommendation.Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you for choosing MrBean2Cup!

Posted 2 months ago

“Excellent range of parts available, good prices and excellent delivery. Won't hesitate to use again when needed.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star rating of MrBean2Cup! We truly appreciate your kind words and are thrilled to hear that you found our range of parts excellent. We look forward to serving you again in the future.

Posted 2 months ago

“Great service provided”

Helpful Report

Posted 2 months ago

Thank you for your fantastic 5-star rating of MrBean2Cup! We really appreciate your kind words and for taking the time to let us know about the great service provided.

Posted 2 months ago

“We're always able to speak to or email someone knowledgeable about spares for our old but excellent Gaggia and we always get helpful advice”

Helpful Report

Posted 2 months ago

Thank you for your outstanding 5-star rating of MrBean2Cup! We truly appreciate your support and loyalty as a valued customer.

Posted 2 months ago

“Excellent service. The replacement boiler for my Gaggia Classic was expertly packaged and promptly dispatched. I am very appreciative of the clearly set out spare parts diagram on the website, which made ordering straightforward.”

Helpful Report

Posted 2 months ago

Thank you for your 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with MrBean2Cup. We are glad to know that our team provided you with excellent service and promptly dispatched the replacement boiler for your Gaggia Classic!

Posted 2 months ago

“On looking at the Web site for spares for my Gagia machine, I found it so easy to identify the components required, ordering was easy and delivery within 2 days great service. I would highly recommend this company and will use them again should the need arise. Thanks for you help.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic 5-star review of MrBean2Cup! We greatly appreciate your kind words and recommendation. We are thrilled to hear that our website made it easy for you to identify the required components for your Gagiga machine, and that the ordering process was a breeze for you.

Posted 2 months ago

“Good fast service”

Helpful Report

Posted 2 months ago

Thank you for your 5-star rating, John . We truly appreciate your kind words and support.

Posted 2 months ago

“Iteam was as expected and was delivered spot on time. I have used MrBean2cup several times now for spare parts for my Gaggia coffee machine and other products and never had any issue.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star rating of MrBean2Cup! We truly appreciate your kind words and continued support. We are thrilled to hear that your recent experience with us was as expected, and that the item was delivered spot on time. we always strive to provide fast and reliable delivery service to ensure our customers' satisfaction.

Posted 2 months ago

“Great service always reliable, any parts you need, old or new ! Clear images of parts . Highly recommend!”

Helpful Report

Posted 2 months ago

Thank you for your incredible 5-star rating and the fantastic review! We genuinely appreciate your support and trust in MrBean2Cup. Our team is thrilled to hear that you have found our service to be great, reliable, and always up to the mark.

Posted 2 months ago

“I ordered an Ulka pump for my Gaggia espresso machine. It was delivered promptly and has brought new life to it!”

Helpful Report

Posted 2 months ago

Dear Paul,Thank you for your 5-star rating of MrBean2Cup! We are thrilled to hear that you are satisfied with your purchase. We also wanted to express our gratitude for your kind words regarding our prompt delivery service. We understand how important it is to receive orders quickly, and we are pleased to know that your Ulka pump for your Gaggia espresso machine arrived promptly.

Posted 2 months ago

“Brilliant service. Parts arrived within 2 days. Competitive prices.”

Helpful Report

Posted 2 months ago

Dear Nick,Thank you for your fantastic 5-star rating of MrBean2Cup! We greatly appreciate your kind words and feedback. We are thrilled to hear that our service was brilliant and that the parts arrived within just 2 days. We strive to provide fast and efficient service to our valued customers. Additionally, we are delighted that our competitive prices met your expectations.

Posted 2 months ago

“Fast service and very well packaged. Mr Bean2cup gave my gaggia classic a full service in 2022 when I needed to replace the steam valve this time I was able to do it myself. My machine gets a lot of use for a home machine but after 14 years it’s still going strong with their help. Can’t get more sustainable than that. Thanks once again.”

Helpful Report

Posted 2 months ago

Dear Philip,Thank you for your amazing 5-star rating for MrBean2Cup! We are thrilled to hear that you had a wonderful experience with our service. We truly appreciate your kind words and are delighted to hear that you found our service to be fast and well-packaged. We are thrilled to have been able to assist you with your Gaggia Classic and provide you with the necessary service. It's fantastic to know that you were able to replace the steam valve yourself. Sustainability is one of our core values, and we are proud to play a part in making your machine last for such a long time.

Posted 2 months ago

“User friendly website, easy to order specific parts, fast delivery.”

Helpful Report

Posted 2 months ago

Thank you for your glowing 5-star review of MrBean2Cup! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our company. We are delighted that you found our website user-friendly and easy to navigate when it came to ordering specific parts. Our team works hard to ensure a seamless and hassle-free ordering process for our valued customers, so it's fantastic to know that we hit the mark.

Posted 2 months ago

“Ordered a few parts from MrBean2cup,good prices and very helpful.Good communication.”

Helpful Report

Posted 2 months ago

Dear Brian,Thank you so much for taking the time to give MrBean2Cup a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are glad to know that our prices were satisfactory and that our team was able to assist you effectively. Good communication is one of our top priorities, and we are glad it reflected in your experience.

Posted 2 months ago

“Products arrived as scheduled. Would have been useful to have instructions to fit the water tank handle as it’s very flimsy and will easily break if it’s forced.”

Helpful Report

Posted 2 months ago

Thank you for your 4-star rating and for taking the time to share your feedback on MrBean2Cup. We are glad to hear that the products arrived as scheduled. We appreciate your suggestion regarding the water tank handle instructions. We apologize for any inconvenience caused and we will definitely work on providing clearer instructions to ensure the proper fitting of the handle. Your feedback is valuable to us as we strive to improve our products and customer experience.

Posted 2 months ago

MrBean2Cup is rated 4.9 based on 1,335 reviews