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Milly's Reviews

4.9 Rating 465 Reviews

96 %

of reviewers recommend Milly's

Company Reviews

4.9

Based on 465 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Milly\'s Reviews$

About Milly's:

Working amongst our professional groomers, we‘ve combined 35+ years of experience into the development of our products - creating a brand that achieve award-winning results. We are careful about what goes into our recipes! We pride ourselves on using natural and naturally derived ingredients.

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Milly's 5 star review on 22nd April 2024

Milly's 5 star review on 10th February 2024

Milly's 5 star review on 1st February 2024

Milly's 5 star review on 24th November 2023

Milly's 5 star review on 9th September 2023

Ms. Daniella Tindill

Milly's 5 star review on 9th September 2023

Ms. Daniella Tindill

Milly's 5 star review on 9th September 2023

Ms. Daniella Tindill

53

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service on every order I place. Thanks again Millys”

Posted 2 months ago

“Amazing, easy to order very helpful”

Posted 2 months ago

“Always friendly helpful people. I had a very quickly sorted out issue with my order, the communication was great and I’m very happy with the outcome”

Posted 2 months ago

“Fantastic products and great service as usual. Love the Avacado Shampoo”

Posted 2 months ago

“Although one product arrived damaged, I emailed milly's and a replacement was sent that day. Both deliveries arrived super quick and the customer service was great!”

Posted 2 months ago

“Love Millys usually bur sadly had a concern with a recent purchase and customer service lacking, did not even respond. Very disappointing.”

Posted 2 months ago

“Lovely shampoo fast delivery and great customer service”

Milly's 5 star review on 10th February 2024

Posted 2 months ago

“Great product! I moved away for a little while from Millys but decided to come back, I’m so glad I did, not only does the shampoo smell amazing the finish is brilliant, I use cucumber & melon, it cleans really well, doesn’t leave any heavy residue & dries faster. The facial does exactly the same. My orders are delivered fast and always accurate. Highly recommend.”

Posted 2 months ago

“Fast delivery, I recieved the a different scent, the customer service was fantastic. The right one was sent and arrived the next day, despite being a very busy time with great deals on, they got things all sorted and we're so friendly. The Blueberry and vanilla Shampoo itself smells lovely and leaves the coat squeaky clean and perfect to groom. It is also gentle on my hands, too.”

Posted 2 months ago

“I absolutely love all of Millys products. My salon is in a relatively hard water area so finding shampoo's that works for us, do exactly as they say on the label and is cost effective is key. I own a very busy salon, so having products that don't kill our hands too is so important. Customer service is amazing, be it on the phone or email, the response is always quick. Keep up the amazing work that you do.”

Posted 2 months ago

“Great products and fast delivery, shampoo's are lovely.”

Posted 2 months ago

“Order always received in good time, good quality products. This order was the first time i had ever received a damaged product but customer care resolved quickly. 5/5 thank you”

Posted 2 months ago

“Great customer service. My parcel had been damaged in transit so I spoke to Ryan, who sorted a new order for me straight away: even changed couriers as I'd experienced problems with the courier before. I received my order 2 days later, all intact. Ryan was very professional and polite and their products are great too. Highly recommend.”

Posted 2 months ago

“Good Service and products”

Posted 2 months ago

“Great products great delivery, can highly recommend them”

Posted 2 months ago

“Fantastic as always”

Posted 2 months ago

“Love Millys shampoos. Natural, gentle and smell amazing. Always get the dogs squeaky clean. I’m very excited to try Love and peace shampoo for the first time. I had next day delivery when I ordered this. 10/10 Thankyou”

Posted 2 months ago

“I bought Bertie and Boo Conditioning Shampoo in the sale I only got 1 as I hadn’t used it before. I’m so pleased with it. Lovely smell and leaves coat looking amazing. Wished I’d got more! Quick delivery too Thank you”

Posted 2 months ago

“Coconut shampoo is amazing, great on all coats and smell delicious”

Posted 2 months ago

“Gave the coconut shampoo a whirl and it didn't disappoint. Great scent and rinses out nice and quick. Speedy delivery too.”

Posted 2 months ago

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Milly's is rated 4.9 based on 465 reviews