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Milly's Reviews

4.9 Rating 465 Reviews

96 %

of reviewers recommend Milly's

Company Reviews

4.9

Based on 465 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Milly\'s Reviews$

About Milly's:

Working amongst our professional groomers, we‘ve combined 35+ years of experience into the development of our products - creating a brand that achieve award-winning results. We are careful about what goes into our recipes! We pride ourselves on using natural and naturally derived ingredients.

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Milly's 5 star review on 22nd April 2024

Milly's 5 star review on 10th February 2024

Milly's 5 star review on 1st February 2024

Milly's 5 star review on 24th November 2023

Milly's 5 star review on 9th September 2023

Ms. Daniella Tindill

Milly's 5 star review on 9th September 2023

Ms. Daniella Tindill

Milly's 5 star review on 9th September 2023

Ms. Daniella Tindill

53

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First order was paid for next day delivery. After 4 days I contacted Millys who advised there had been an error, someone "new" had closed the order, so they would send the order out and refund the £7.00 delivery charge. The order did arrive but an item was missing. I called back and they advised this would be sent ASAP along with some samples but that they mainly deal with large orders & advised ordering via my groomer. Thats not whst the website states. No samples arrived with the order. I put this down to bad luck, ordered again, order arrived and one of the items has no label on it, its just a blank pump bottle. I'm really not impressed & whilst the products are good, they aren't cheap & the customer journey is terrible. I'm looking for a better brand now as I just don't trust Millys to get my order right”

Posted 1 month ago

“Fabulous shampoos and great customer care thank you Ryan and the team”

Posted 1 month ago

“Prompt service. Shampoo smells really lovely.”

Posted 1 month ago

“Fantastic products. All smell gorgeous and give outstanding performance”

Posted 1 month ago

“I ordered the 5l blueberry shampoo and no drip pump and it is amazing! Smells so fresh, lasting scent and doesn’t leave any residue on the coat. Quick delivery as well. Thank you Milly’s.”

Posted 1 month ago

“Amazing products at amazing prices, 5* customer care and satisfaction every time I couldn't be happier, thank you”

Posted 1 month ago

“So chuffed with my order ,thank you”

Posted 1 month ago

“Ordered a Waterford Crystal clock for our bowling club groundsman who was retiring. It was delivered in a timely ( sorry for the pun ) manner but turned out to be faulty…the clock just didn’t work. E mailed Neil at Milly's who was very apologetic and ensured me that a replacement would be posted to me. Although this took a few weeks, the delay was not the fault of Millys…Neil did everything he could to expedite the matter. Replacement clock section arrived today, reinserted into the crystal surround and presented (again ) to our groundsman. Good company to deal with who treat their customers well.”

Posted 1 month ago

“I love Milly’s products. High end without the high end prices.”

Posted 1 month ago

“Amazing products, great customer service and prompt delivery service! We love Milly's at our salon and highly recommend. James (Bella & Roo)”

Posted 1 month ago

“Love Milly’s products, they offer good quality whilst being natural. I have never had dry hands when using Milly’s shampoo but have with others.”

Posted 2 months ago

“This order took a while to arrive with one email stating it was due before the 16th feb which was approx 2 weeks after ordering , it actually arrived 21st not very good at responding to emails either maybe very busy x”

Posted 2 months ago

“Very quickly response on emails and any questions, just love the products”

Posted 2 months ago

“Great service every time, good delivery and the shampoos are lovely! Great for all dog skins and human skin too!”

Posted 2 months ago

“As always items delivered in a reasonable time especially considering i ordered as part of bday sale, we'll packaged. Looking forward to trying some different scents but still got rhubarb as it's a customer favourite”

Posted 2 months ago

“Shampoos are great. Unfortunately one of the ‘non drip pumps’ I ordered doesn’t work. I contacted Millys a week ago about this and had no response.”

Posted 2 months ago

“Fantastic product and service ⭐️⭐️⭐️⭐️⭐️”

Posted 2 months ago

“We only buy Milly’s - enough said - wouldn’t buy anything else”

Posted 2 months ago

“I love the shampoos. Sadly this order 3 bottles where squashed 1 was leaking so I poured into a spare container. I've asked 3 times for 2 plastic bottles to pour the shampoo in as the lids are so damaged I cannot open and use a pump. After providing all the delivery info that was asked I've been ignored. Unfortunately won't be ordering again.”

Posted 2 months ago

“Great products, highly recommended. The shampoos, conditioners and pawfumes are outstanding. Last a long time and leave our doggo clients sparkling clean, fresh and smelling divine. 5 STARS all round.”

Posted 2 months ago

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Milly's is rated 4.9 based on 465 reviews