Name: Message Direct
Address: 115 Victoria Road, Ferndown, Dorset
Rating: 4.91

“Everything was so straightforward - from the initial call for information, through agreement for the service we need, to on-boarding and the start of our service. Everyone we have spoken to at Message Direct has been so helpful.”

Helpful Report

Good Afternoon Ruth, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“I would like to share our positive experience so far with Verbatim. The level of service and responsiveness has been outstanding. Verbatim's team has consistently demonstrated a high degree of professionalism and efficiency, ensuring that our needs are addressed promptly and effectively. The on-call support from Verbatim has proven to be invaluable, providing a sense of security and peace of mind knowing that assistance is just a phone call away. The team at Verbatim is not only quick to respond but also goes above and beyond to resolve any issues or concerns. Verbatim's commitment to excellent service has greatly contributed to the smooth operation of our business. We truly appreciate their dedication, reliability, and the positive impact they have had on our overall experience. I highly recommend Verbatim's on-call services to anyone in need of dependable and top-notch support. Thank you, Verbatim, for your exceptional service!”

Helpful Report

Good Afternoon Charlotte, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. Kind Regards, Customer Service Team

“Friendly and professional services allow a seamless transition from initial contact through to company staff. Try it for a month you will not be disappointed and your customers will thank you.”

Helpful Report

Good Afternoon Mark, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Great level of service and simple to implement”

Helpful Report

Good Afternoon Tony, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Nichola and the whole team are brilliant! They are always helpful and friendly and able to help us at a drop of a hat! The way in which the set up works is seamless. Every single call is taken and reported back to us with all information needed. We have used them for years and would use anyone else! Highly recommend”

Helpful Report

Good Afternoon Katy, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“We have been using Message Direct for the past few weeks and have been extremely impressed by the professional standards of their services during both the initial setup, and the excellent service by those who are providing the front-line reception for us. This is excellent value for money.”

Helpful Report

Good Afternoon Alan, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“From start to finish, the process was incredibly straightforward, making it a breeze to get our services up and running. Prompt and attentive response to all of our questions. Any suggestions or concerns we had were not only acknowledged but also acted upon swiftly. I highly recommend this answering service for its exceptional onboarding process. If you appreciate simplicity, quick responses, and a company that values client feedback, this team is the one for you.”

Helpful Report

Good Afternoon Lenka, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Zoë White was amazing. She guided us through the whole process, she was very efficient and really friendly.”

Helpful Report

Good Afternoon, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Everything has been great from the outset. Very friendly and professional staff. Excellent service.”

Helpful Report

Good Afternoon Ahmet, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Easy from start to finish - set up was super fast, and the service has been great so far. Lots of checking in to make sure we are okay and if we need any more help with anything. All messages received have been precise and clear. Would definitely recommend this service to other businesses.”

Helpful Report

Good Morning Sophie, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Great experience from start to finish, easy set up good receptionist very professional all round.”

Helpful Report

Good Afternoon Mark, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Sophie has been very helpful and friendly throughout the short time that we have been communicating. The instructions have been clear and concise and the service prompt including returning calls and getting back to me via email. Thank you Peter (EzeePadel)”

Message Direct 5 star review on 14th September 2023

Helpful Report

Good Morning Peter, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“The onboarding process was explained well and straightforward. All went according to plan.”

Helpful Report

Good Morning David, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Really helpful and patient team with lots of help when setting up. Only one month in, but very pleased with the professional service and friendly call handlers who have followed our requests and divert calls according to their priority, either by email, text or direct transfer.”

Helpful Report

Good Morning Karen, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Excellent service from Lauren thank you. Message direct has made my life much easier and I’m getting more work as the calls are being answered”

Helpful Report

Good Morning Matt, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Very quick and smooth set up. Value for money and great customer service all round.”

Helpful Report

Good Afternoon Neeru, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Very professional from start to finish. An easy process aided by prompt service”

Helpful Report

Good Morning Sarah, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“Very easy onboarding. Clear explanation of services from operator.”

Helpful Report

Good Morning David, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“We have been using Message direct for a few months now. The service is seamless, we receive an email containing all the contact details and a message containing info on what the call was for and who they would like to speak to. We can then call these people back at a time convenient to us. Urgent calls are forwarded straight to us. We are happy with the message direct service so far.”

Helpful Report

Good Afternoon Adrienne, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team

“We have used Message Direct for several months and the experience has been outstanding from first engagement to service implementation. I couldn't recommend highly enough ... a first-class service”

Helpful Report

Good Morning Dougie, Thank you for taking the time to provide feedback regarding your recent experience of our service. As a business, we really appreciate hearing from our customers, and should you need anything moving forward, please don’t hesitate to reach out. You can contact us on help@messagedirect.co.uk. Kind Regards, Message Direct Customer Service Team


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Message Direct Reviews