Luckies of London Reviews

4.4 Rating 216 Reviews
86 %
of reviewers recommend Luckies of London
4.4
Based on 216 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Luckies of London Reviews
Quick delivery
Helpful Report
Posted 1 year ago
The product itself was not in a great condition - it was intended as a birthday present so I couldn’t use it. I have also been chasing a refund for well over a week now and have found the customer service very unhelpful
Helpful Report
Posted 1 year ago
Hello Gemma, Thank you for your review. This refund was issued and should be in your account now, we apologise for the delay we can only issue the refund once the item has been received in our warehouse. Please email us shop@luckies.co.uk if you have any further problems or questions. Thank you
Posted 1 year ago
Bought smartphone speaker...£5, to go with Sony Walkman. Very low expectations...! I am amazed and delighted with both sound quality and volume. Brilliant piece of kit and quick service.⭐⭐⭐⭐⭐
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Posted 1 year ago
The item was tarnished/marked. Emailed them and although they did reply initially when I replied back I never heard from them again and the issue has not been resolved. The item does come in a cool box and is a good size and weight, just damaged which is a shame.
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Posted 1 year ago
Very simple but effective bag!
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Posted 1 year ago
The magnetic holder didn’t hold the scratch map at the bottom at all, it just slid off. very disappointing
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Posted 1 year ago
Great product, great price, came very quick.
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Posted 1 year ago
easy to order, delivery good. Very pleased will order again.
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Posted 1 year ago
Good quality product. It is as it appears online. Speedy delivery too. Would definitely recommend
Helpful Report
Posted 2 years ago
Great value product, it was well packaged and delivered on time. I am really going to enjoy using this product
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Posted 2 years ago
Received item broken - emailed them numerous times but had no correspondence back - will not use them again
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Posted 2 years ago
We are sorry that you have not received a response regarding the faulty product, we would love to get this order replaced/ refunded for you. Please can you forward your original email to Shop@luckies.co.uk We look forward to solving this issue for you. Luckies
Posted 2 years ago
DPD messed up delivery so never got parcel. Spoke to Luckies who said they would help, but they never did. Total waste of time & money.
Helpful Report
Posted 2 years ago
Hello Dan, We are really sorry that you have had an issue with your order, we have investigated this issue and responded back to you via email. We aim to get this resolved ASAP. We apologise again for the inconvenience.
Posted 2 years ago
Quick delivery no issues
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Posted 2 years ago
Delighted with purchase ,very original and quick delivery definitely use again,many thanks.
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Posted 2 years ago
Bought a 'Rock On' hand for headphones for my grandson, a budding DJ, he loved it! Just as described on the website.
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Posted 2 years ago
Good quality prompt service
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Posted 2 years ago
Loved this site, great stuff
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Posted 2 years ago
I received the map within two days I then got on a flight with it and took it to Tahiti where I gave it to a well traveled sailor who absolutely loved it!😀
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Posted 2 years ago
Preps to great creative ideas. I hope the product quality can be as competitive.
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Posted 2 years ago
Ordered the world scratch-off map for Christmas gift - it arrived safely and speedily - was very pleased - excellent Christmas gift !
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Posted 2 years ago
Luckies of London is rated 4.4 based on 216 reviews