Love Brewing Limited Reviews

4.9 Rating 3,467 Reviews
97 %
of reviewers recommend Love Brewing Limited
4.9
Based on 3,467 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Love Brewing Limited Reviews

About Love Brewing Limited:

Whether you are making, wine, beer, cider, or spirits & liqueurs, we have everything you need to get the best possible results. From our top-rated Wineworks, Beerworks and Ciderworks Kits, to the full range of Still Spirits flavourings, yeasts and equipment, we have the right kits and equipment for you, whatever your interest and experience.

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Love Brewing Limited 1 star review on 16th March 2021
Mark
Love Brewing Limited 5 star review on 24th December 2020
David H
Love Brewing Limited 5 star review on 20th December 2020
David H
Love Brewing Limited 5 star review on 19th December 2020
Andrew K
Love Brewing Limited 5 star review on 19th December 2020
Andrew K
Love Brewing Limited 5 star review on 19th December 2020
Neil R
Love Brewing Limited 5 star review on 18th November 2020
Kier F
6
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Well, what can I say, just made our first ever home made wine using the Superior kit with the deluxe starter bundle and oh my days!!! What a revelation, we are honestly blown away. Just bottled it and of course there was the odd half bottle left, so not even been left to mature and it is out of this world. We are so impressed 👍 OG is about 12% (Malbec kit) and it tastes amazing. Had a bottle of shop bought Malbec already open and compared the two, suffice to say it's homebrew all the way for us from now on. Congratulations to all the team, you've made a fantastic product and the little touch of the extras in the starter bundle was a real pleaser. Sauvignon next and another red, yet to choose which one, but definitely buying another fermentation bin so can have two on the go at once. I admit, I was sceptical to start with, so glad we tried your product and fantastic videos showing the whole process, for two absolute complete novices to produce a way more than just drinkable wine first time is testament to all your hard work and expertise. Customers for life! Thank you.
Helpful Report
Posted 11 months ago
Dear Spence and Wendy,Thank you so much for your kind words and for giving Love Brewing a 5-star rating! We truly appreciate your support and are thrilled to hear about your amazing experience with our Superior kit and deluxe starter bundle. We are delighted to hear that your first homemade wine turned out to be a revelation and that you were blown away by the taste even before allowing it to mature. It's fantastic to know that our Malbec kit exceeded your expectations and outperformed the shop-bought bottle you compared it to. Congratulations on the successful outcome of your first winemaking endeavor! We're glad that our product and the extras included in the starter bundle brought you joy. It's wonderful to hear that our videos were helpful in guiding you through the process, even as complete novices. We are constantly working hard to create top-quality products and provide the necessary expertise for our customers. We are honored to have you as customers for life and look forward to assisting you in your future winemaking adventures. If you have any questions or need further assistance, please don't hesitate to reach out to us. Once again, thank you for choosing Love Brewing and for taking the time to share your positive experience. Your feedback means the world to us! Best regards, Love Brewing.
Posted 2 months ago
I placed my order on Wednesday afternoon and it arrived on Thursday morning at 10.15 so fantastic service and can highly recommend the Irish cream base and flavours made them already and it keeps the wife away from my cider
Helpful Report
Posted 1 month ago
From my starter kit to subsequent supplies, I have found Love Brewing reliable, reasonably priced and excellent quality, I wouldn’t hesitate to recommend, and will continue to use them to purchase supplies.
Helpful Report
Posted 1 month ago
Dear Ian Thank you so much for taking the time to rate Love Brewing Limited with five stars! We are thrilled to hear that you have found us to be reliable, reasonably priced, and excellent in terms of quality. We greatly appreciate your kind words about our starter kit and subsequent supplies. It's fantastic to know that our products have met your expectations. Your recommendation means a lot to us, and we are delighted to have gained your trust. We look forward to serving you in the future and providing you with the same level of exceptional service. Thank you once again for choosing Love Brewing Limited. Cheers! Love Brewing!
Posted 1 month ago
So glad C&C is up and running, Love Brewing inspired my to take up wine making after a break of 15 years. What a difference in quality these kits now produce. Now drinking Château du P that is 6 months old and it is superb. Also great YouTube videos available to help the beginners.
Helpful Report
Posted 1 month ago
Hello Norman, Thank you so much for your outstanding 5-star rating of Love Brewing Limited. We really appreciate your kind words and support. We are thrilled to hear that our products and services have inspired you to return to wine making after a 15-year break. It's fantastic that you've noticed the remarkable improvement in quality that our kits now produce. Furthermore, we are glad to hear that you found our YouTube videos helpful. Once again, thank you for choosing Love Brewing Limited. We appreciate your support and hope to exceed your expectations in the future. Best wishes, The Love Brewing Team!
Posted 1 month ago
Beginners took a gamble to save money. Great wine and cheaper than buying shop bought. Speedy delivery and never had a problem. I see a long term relationship 🙂
Helpful Report
Posted 1 month ago
Dear Matthew, Thank you so much for your fantastic 5-star rating of Love Brewing! We sincerely appreciate your support and are delighted to hear that you had a positive experience with us. It's great to know that our beginner-friendly approach allowed you to save money while still enjoying great wine. We strive to offer high-quality products at affordable prices, and your feedback confirms that we're on the right track. Best wishes, Love Brewing.
Posted 1 month ago
Fantastic service. I ordered a air still gin kit at the weekend and received it Two days later. And even included a couple of extra items . I will definitely be using again. Highly recommend
Helpful Report
Posted 2 months ago
Hello John, Thank you so much for your review! We appreciate your kind words and are thrilled to hear that you had a great experience with us. We are glad that you received your order promptly and that we could exceed your expectations by including a couple of extra items in your package. We look forward to serving you again in the future. Thank you for recommending us highly! Best wishes and happy brewing! Love Brewing.
Posted 1 month ago
I'm updating my review for my purchase of a 30cm plastic funnel. The original funnel arrived with a large crack in it. I replied using the info@lovebrewing.co.uk email which I didn't relise was unmoitered. When I left a bad review becuase I hadn't heard from the company, they got intouch straight away and I had a replacement sent out to me very quickly. In the end it was a great shopping experience and great customer care.
Helpful Report
Posted 2 months ago
Hello Richard, Thank you so much for your fantastic 5-star rating! We really appreciate your support. We also wanted to thank you for updating your review and sharing your previous experience. We sincerely apologise for the issue you encountered with the cracked plastic funnel and the delayed response from our email. We understand how frustrating that must have been. However, we're glad that we were able to rectify the situation quickly once you left your review. Thank you once again for your feedback and for choosing Love Brewing . We look forward to serving you in the future! Best Wishes, Love Brewing.
Posted 1 month ago
I placed an order for collection, but upon arriving at the industrial estate (around 4.45pm) the unit was incredibly difficult to find. There were no instructions on the order email, nor a phone number to call for assistance. I later found some helpful instructions on the website, but by then the opening hours had passed. The advice from the reply to my customer service email - which expressed my disappointment - was to come back the next open day, and contained the instructions for finding them. I did not want to drive 45 minutes there - and the same back again - nor pay the high price for postage. So I requested a refund. Cue two weeks-plus of radio silence despite repeated emails. Extremely disappointed - I have neither the goods nor the money I paid for them. I won't be ordering from them again.
Helpful Report
Posted 2 months ago
Hello Jonathan, Firstly, we apologise for the initial delay in acknowledging your refund request, and any frustration and inconvenience caused. I can see that a refund has now been processed for you and an email sent to you confirming this. We have also now added a link to the website Click & Collect details along with the existing map on the order confirmation email - thank you for the feedback. So moving forward this will help customers locate the business more easily. Our address and collection times were already on both the emails and website, and the location and a clear map on the website. However, we are wondering though why you chose Click & Collect Chesterfield if you had a 45minute drive each way rather than choose delivery. Aside from the refund, as a courtesy for your inconvenience, we have decided to give you a £10 voucher code that you can use for any goods on our website. We hope you will enjoy using the voucher that we have emailed to you. Best wishes and thanks again for your patience, Love Brewing.
Posted 2 months ago
Easy to follow instructions easy to follow videos great tasting product for the ones I've tried planning on trying lots more and dipping my toe into different brewing techniques
Helpful Report
Posted 3 months ago
Dear James,Thank you so much for giving Love Brewing a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our instructions and videos easy to follow. It brings us joy to know that you are enjoying the great taste of our products. We're delighted to hear that you're planning on trying out more of our offerings and exploring different brewing techniques. We can't wait to be a part of your brewing journey and provide you with even more amazing experiences. Thanks again for your support and happy brewing! Best regards, Love Brewing.
Posted 2 months ago
Fantastic company and all the guys there Nothing is too much trouble good deliveries And always on hand for advice I don’t buy from anywhere else Good quality good for a far price
Helpful Report
Posted 4 months ago
Dear Michael,Thank you so much for your fantastic 5-star rating of Love Brewing! We truly appreciate your support and loyalty to our company. We're delighted to hear that you consider us a fantastic company and that our team has been able to provide you with top-notch service. We strive to go above and beyond for our customers, and it's wonderful to know that nothing is too much trouble for us. We're always here to help and provide advice whenever you need it. Your kind words about our deliveries and the quality of our products mean a lot to us. We're committed to ensuring that you receive your orders in a timely manner and that our offerings are of the highest quality. Once again, thank you for choosing Love Brewing as your go-to supplier. We're honored to have earned your trust and are grateful for your ongoing support. Should you ever need anything, please don't hesitate to reach out. Cheers, Love Brewing Team
Posted 2 months ago
Excellent service and always helpful when needed
Helpful Report
Posted 4 months ago
Dear Ken,Thank you so much for your glowing 5-star rating of Love Brewing! We truly appreciate your kind words and support. We are thrilled to hear that you found our service excellent and our team always helpful when needed. It is our utmost priority to provide top-notch assistance to our customers, and your feedback reassures us that we are doing a great job. Once again, thank you for taking the time to share your experience. We look forward to serving you again soon! Best regards, Love Brewing.
Posted 2 months ago
Order delivered exactly on time along with a very nice unexpected surprise inside, so thank you very much for the pear cider, greatly appreciated. Five stars as usual.
Helpful Report
Posted 5 months ago
Dear [Reviewer],Thank you for taking the time to rate Love Brewing with a fantastic 5 stars! We truly appreciate your kind words and your continued support as a loyal customer. We are thrilled to hear that your order was delivered promptly and that you were pleasantly surprised by the unexpected addition of pear cider. It brings us great joy to know that you enjoyed this little surprise, and we are thrilled that it added to your overall satisfaction. At Love Brewing, customer satisfaction is our top priority, and we are constantly striving to provide the best service and products to our valued customers like yourself. Your positive feedback encourages us to keep up the good work. Once again, thank you so much for your stellar rating and for being a loyal customer. We look forward to serving you again in the future! Warmest regards, Love Brewing.
Posted 2 months ago
Really disappointed that no option to collect is still available. I am not prepared to £10 extra for a DPD delivery from chesterfield to Mansfield. It makes the option of making your own wine quite expensive. Cant get in touch with anyone, customer service has gone out the window!! Love brewing you have been solid as a rock for 10 years I have been using you, but in the last 4 months something has changed. It looks like an alternative supplier for me if you cant sort yourself out. A very disappointed loyal client!! (that has a competitor wine shop less than a mile away)
Helpful Report
Posted 6 months ago
Hello, We hear you and appreciate your frustration. As you'll be aware from our social media; website and customer comm's, we have closed our shop permanently and moved to a new premises during the period you mention. We have been offering Click & Collect since November, and while it took some time to get ready, we needed to ensure we had the right processes in place at our new warehouse first. We also routed all of our customer queries via the website Info email in order to manage the process - we had physically moved from the shop and didn't have our phone lines any longer. We'd love to keep your custom, so please try again now we've settled in again. Best wishes and thanks for the feedback, Love Brewing.
Posted 2 months ago
yo sent me an item that is out of date and it is impossible to contact any one either by phone or on line the item is wine nutrient 35g and the date is august 23 pleas rectify the mistake j irons
Helpful Report
Posted 6 months ago
Hello John, We are sorry for your inconvenience and frustration. We recently relocated the business, so we no longer have the phone lines or numbers that were used at the shop - we did communicate this out mostly via social media. We're sorry if this wasn't communicated well enough. And whilst the business transitioned we were hugely busy and inundated with email queries. We can see that we had replaced the nutrient and emailed you to confirm this within a week of your email, with no charge to you. We also ran a stock check to ensure there were no other nutrients in this batch that were out of date. Best wishes, Love Brewing.
Posted 2 months ago
AVOID, no customer service, no refund on damaged goods
Helpful Report
Posted 6 months ago
Hello, Thank you for your review and feedback. We are sorry that some of your goods were damaged in transit by the third party courier and for any frustration and inconvenience this caused you. We can also see that we processed a refund for the damaged goods within three working days of your email; which we confirmed to you at the time. If there is anything else that we can help you with regarding this order, please do email us via the website and we'll be happy to assist. Best wishes, Love Brewing.
Posted 2 months ago
Instructions are poor, no mention of the yeast whatsoever and do I add sugar?
Helpful Report
Posted 6 months ago
Hello, We are sorry that you are dissatisfied with the instructions. We would really have appreciated an email from you to feed this back to us at the time so that we could provide advice if any instructions were not clear enough. We can however see that both yeast and sugar are mentioned in the instructions; which are also available to download for this product from our website. We do hope that you did enjoy your wine kit along with the free gifts. If there is anything else we can help you with, please do email us via the website. Best wishes, Love Brewing.
Posted 2 months ago
My order was sent wrong and as you can only contact in email there is no way to chase this, no one seems to want to reply to email either
Helpful Report
Posted 6 months ago
Hello, We're sorry for your frustration and any delay in responding to your query. The business was being relocated when you made your purchase and our customer response times were slower that we would like due to the huge volume. We can see that you were initially sent an incorrect item, and that we did respond, send the correct item at no additional cost to you along with the tracking details, and as a courtesy suggested you can also keep the incorrect item at no cost to you. If there's anything else we can help with, please do email us again via the website. Best wishes, Love Brewing.
Posted 2 months ago
Placed an order Wednesday night, received Friday afternoon, amazing service and my only home brew company. Thank you again Love Brewing.
Helpful Report
Posted 9 months ago
Dear David,Thank you so much for your outstanding 5-star rating of Love Brewing! We appreciate your feedback and are thrilled to hear that you had an amazing experience with our service. We are delighted to have served you promptly, ensuring that your order was delivered from Wednesday night to Friday afternoon. At Love Brewing, we strive to provide exceptional customer service, and your kind words reaffirm our commitment to this goal. We are honored to be your go-to home brew company and look forward to continuing to exceed your expectations. Thank you again for your support and for choosing Love Brewing! Best regards, Love Brewing.
Posted 2 months ago
Hey, I just got a taste of my wine ,Holly mother it's amazing best kit I have ever had . White medium dry wineworks ,I am telling you that I have never had a wine that good shop bought or from anywhere ,I bought premium line ,trust me stunning !!!!!!!
Helpful Report
Posted 11 months ago
Dear Carl,Thank you so much for giving Love Brewing a 5-star rating! We sincerely appreciate your kind words and are thrilled to hear that you had such an amazing experience with our White Medium Dry Wineworks kit. Your description of it being the "best kit ever" and even surpassing shop-bought wines means a lot to us. We take great pride in offering premium quality products, and your feedback truly validates our efforts. Thank you once again for choosing Love Brewing, and we look forward to serving you with more stunning options in the future! Cheers, Love Brewing.
Posted 2 months ago
Well, what can I say, just made our first ever home made wine using the Superior kit with the deluxe starter bundle and oh my days!!! What a revelation, we are honestly blown away. Just bottled it and of course there was the odd half bottle left, so not even been left to mature and it is out of this world. We are so impressed 👍 OG is about 12% (Malbec kit) and it tastes amazing. Had a bottle of shop bought Malbec already open and compared the two, suffice to say it's homebrew all the way for us from now on. Congratulations to all the team, you've made a fantastic product and the little touch of the extras in the starter bundle was a real pleaser. Sauvignon next and another red, yet to choose which one, but definitely buying another fermentation bin so can have two on the go at once. I admit, I was sceptical to start with, so glad we tried your product and fantastic videos showing the whole process, for two absolute complete novices to produce a way more than just drinkable wine first time is testament to all your hard work and expertise. Customers for life! Thank you.
Helpful Report
Posted 11 months ago
Dear Spence and Wendy,Thank you so much for your kind words and for giving Love Brewing a 5-star rating! We truly appreciate your support and are thrilled to hear about your amazing experience with our Superior kit and deluxe starter bundle. We are delighted to hear that your first homemade wine turned out to be a revelation and that you were blown away by the taste even before allowing it to mature. It's fantastic to know that our Malbec kit exceeded your expectations and outperformed the shop-bought bottle you compared it to. Congratulations on the successful outcome of your first winemaking endeavor! We're glad that our product and the extras included in the starter bundle brought you joy. It's wonderful to hear that our videos were helpful in guiding you through the process, even as complete novices. We are constantly working hard to create top-quality products and provide the necessary expertise for our customers. We are honored to have you as customers for life and look forward to assisting you in your future winemaking adventures. If you have any questions or need further assistance, please don't hesitate to reach out to us. Once again, thank you for choosing Love Brewing and for taking the time to share your positive experience. Your feedback means the world to us! Best regards, Love Brewing.
Posted 2 months ago
I'm a new customer. I'm very very pleased. Great prices, comprehensive stock, informative videos for a newbie. Great service and speedy delivery. Very impressed.
Helpful Report
Posted 1 year ago
Dear Curt,Thank you so much for your wonderful 5-star rating of Love Brewing! We appreciate your feedback and are thrilled to hear that you, as a new customer, are extremely pleased with our service. We are delighted that you find our prices to be great and our stock to be comprehensive. Our team always strives to provide a wide range of products to cater to all our customers' needs. It's fantastic that our informative videos have been helpful for you as a newbie in the brewing world. Moreover, we are glad to have impressed you with our service and speedy delivery. Customer satisfaction is our top priority, and we are pleased that we could meet your expectations. Once again, thank you for choosing Love Brewing, and we look forward to serving you in the future! Warm regards, Love Brewing.
Posted 2 months ago
Love Brewing Limited is rated 4.9 based on 3,467 reviews