Lorel Diamonds Reviews

Name: Lorel Diamonds
Address: 13 Easter Park, Baker Road, Cramlington, Northumberland
Rating: 4.96

5.0 Rating 272 Reviews

100 %

of reviewers recommend Lorel Diamonds

Company Reviews

Metrics

Info

5.0

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01670432206

Email:

support@loreldiamonds.com

Lorel Diamonds 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really nervous about ordering earrings online for my mums brithday present, however they were absolutely stunning and she loves them. Customer service answered all my questions and helped me place the order. Thank you so much.”

Helpful Report

“Ordered 2 wedding rings and they arrived quickly with excellent quality, by far one of the best prices i could find. Mine is a platinum ring with small diamonds in and my wife's is platinum band with 3 princess cut stones. definitely will order again from Lorel! Thanks again.”

Helpful Report

“First time I have ever bought jewelry online and I guess buying an engagement ring was quite a leap of faith. Lorel did not let me down. Didn't get to test their resize or return policy because everything went very smoothly. She loved the ring, it was a perfect fit and she said yes. Thank you Lorel so much. I'll be back for the wedding rings.”

Helpful Report

“I had a really tight deadline so spoke with the Lorel team and they worked extremely hard to ensure that the ring arrived on time (which it did). Unfortunately, I ordered the incorrect size so I contacted the Lorel Team again and they gave me instructions on how to return the ring so that it could be resized to the correct size. One week later, I received the ring now correctly sized and with one very happy Fiance. Amazing service all round. I will most definitely be using Lorel again.”

Helpful Report

“I had had my doubts buying an item online that I cannot see and feelbut am absolutely delighted with my purchase of the Rhianna halo ring. Delivery on time, lovely packaging, and stunning ring.”

Helpful Report

“I'm so happy I decided to buy my earrings from Lorel Diamonds! I was looking at a few places, but this site seemed to have the best prices and be the most trustworthy. The team was super helpful in answering all of my (many, many!) questions. The earrings arrived exactly on time and the packaging was simply stunning. The earrings were just a gift to me, but the beautiful box really was the cherry on the cake. The earrings are even more beautiful in real life. The design is so intricate and the diamonds shine so brightly. I wanted to keep them for special occasions, but I love them so much that I'm wearing them all the time! I'm definitely using Lorel Diamonds again for Christmas presents.”

Helpful Report

“I absolutely delighted with both our wedding rings. The presentation and products were exactly as described and I am absolutely thrilled with the level of service received.”

Helpful Report

“I'm really pleased with my purchase. It arrived on schedule and was just what I expected. I would purchase from this company again without a doubt. Thanks”

Helpful Report

“Ordered and now received a diamond cross pendant. Absolutely stunning. I would definitely recommend Lorel Diamonds.”

Helpful Report

“Excellent company. The website is simple to use, and there is a handy chart showing the size, clarity, and other characteristics of the diamonds you want. I also spoke with a customer support representative (Neil), who was really helpful and patient. Payment was simple, and delivery was on time. Overall, I was really pleased and impressed with the service and company.”

Helpful Report

“Lorel Diamonds created an amazing experience for purchasing an engagement ring. The choice or rings on the website is vast but using the filters I managed to narrow my selections and eventually find the perfect ring. The quality of the ring receciced exceeded my expectations they delivered within the time limit I requested. Their customer service has been fantastic and I will cetainly be coming back for our wedding rings.”

Helpful Report

“Really happy I found this company. It was easy to find a design which I liked on the website and prices were much cheaper than I had seen in local stores. Ring arrived exactly three weeks after ordering in a really nice presentation box. Highly recommended and will use again. Nick”

Helpful Report

Lorel Diamonds is rated 5.0 based on 272 reviews