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Lorel Diamonds Reviews

5.0 Rating 272 Reviews
100 %
of reviewers recommend Lorel Diamonds
5.0
Based on 272 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Lorel Diamonds Reviews
Visit Website

Phone:

01670432206

Email:

support@loreldiamonds.com

Lorel Diamonds 5 star review on 24th April 2025
Delyth P
Lorel Diamonds 5 star review on 24th April 2025
Alex S
Lorel Diamonds 5 star review on 24th April 2025
Chelsea S
Lorel Diamonds 5 star review on 24th April 2025
David K
Lorel Diamonds 5 star review on 24th April 2025
Cameron B
Lorel Diamonds 5 star review on 21st January 2025
Stacey B
Lorel Diamonds 5 star review on 21st January 2025
Matthew G
5
Anonymous
Anonymous  // 01/01/2019
Absolutely fantastic. I bought my wife two items of diamond jewellery and she is over the moon with them both. The colour of the diamonds are pure white and the sparkle is immence.
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Very pleased with my purchase and staff where amazing through out the whole purchase. Top Class
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Absolutely stunning rings, the quality and craft is amazing and they even managed to deliver slightly earlier than expected. Very happy with both the engagement and wedding rings which I purchased at the same time. Cant' thank you enough.
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I spoke with Nicky on the phone and he helped to guide me through the metal and diamond options. I ended up with a ring that is in my opinion flawless and within my original budget. My fiancee absolutely loves it and was blown away by the quality. Highly recommend for anyone looking for an engagement ring.
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Great choice of products, easy to order, stunning packaging, and delivery on time as promised. Thanks, B
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Luckily I was able to pick my own engagement ring. The lorel website was my favourite because it was easy to use and had enough information without confusing me. I am not local to the showroom so I requested one of their virtual appointments. This really helped me narrow the selection of rings untill I finally had my heart set on the Adriana design. Having the virtual appointment also helped me understand the attributes of the Diamond and helped guide me within my budget. The ring arrived after 2 week and I was blown away. The sparkle coming from the ring was like nothing I had ever seen before. To say I am extatic is an understatement. Thank you Thank you and I will be back for wedding rings soon. Molly
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Very professional, helpful, and good communication. Beautiful Rings.
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Wedding plans all completed but we had forgotten about the Weddings Rings aaahhh. After a frantic browse online we came across the Lorel website and found matching rings which we both liked. We contatced Lorel to explain our situation and immediatelely they managed to calm the situation and promised the rings would be delivered before our wedding day. They certainly did keep this promise and the beautiful rings arrived exactly on time. After the wedding we returned my ring to be resizied (which was a free service from Lorel) and it was back with me within 5 working days. What an amazing experience all round.
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I ordered the style of ring which I liked but a week later I decided that I wanted the wider band variation. I contacted Lorel Diamonds and they were able to make the changes without delaying the dispatch date. First Class service and quality of the product was better than I had seen in any high street jewellers.
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Wedding plans all completed but we had forgotten about the Weddings Rings aaahhh. After a frantic browse online we came across the Lorel website and found matching rings which we both liked. We contatced Lorel to explain our situation and immediatelely they managed to calm the situation and promised the rings would be delivered before our wedding day. They certainly did keep this promise and the beautiful rings arrived exactly on time. After the wedding we returned my ring to be resizied (which was a free service from Lorel) and it was back with me within 5 working days. What an amazing experience all round.
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I ordered the diamond ring after speaking with the Lorel customer service team. The knowledge and help they provided even ended up saving me money compared the the original specifications which I was considering. At no point did they try and 'sell' to me, they just provided good and honest advise. The purchase to delivery process was seemless and the diamond is absolutely beautiful.
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I was really nervous about ordering earrings online for my mums brithday present, however they were absolutely stunning and she loves them. Customer service answered all my questions and helped me place the order. Thank you so much.
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Ordered 2 wedding rings and they arrived quickly with excellent quality, by far one of the best prices i could find. Mine is a platinum ring with small diamonds in and my wife's is platinum band with 3 princess cut stones. definitely will order again from Lorel! Thanks again.
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First time I have ever bought jewelry online and I guess buying an engagement ring was quite a leap of faith. Lorel did not let me down. Didn't get to test their resize or return policy because everything went very smoothly. She loved the ring, it was a perfect fit and she said yes. Thank you Lorel so much. I'll be back for the wedding rings.
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I had a really tight deadline so spoke with the Lorel team and they worked extremely hard to ensure that the ring arrived on time (which it did). Unfortunately, I ordered the incorrect size so I contacted the Lorel Team again and they gave me instructions on how to return the ring so that it could be resized to the correct size. One week later, I received the ring now correctly sized and with one very happy Fiance. Amazing service all round. I will most definitely be using Lorel again.
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I had had my doubts buying an item online that I cannot see and feelbut am absolutely delighted with my purchase of the Rhianna halo ring. Delivery on time, lovely packaging, and stunning ring.
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I'm so happy I decided to buy my earrings from Lorel Diamonds! I was looking at a few places, but this site seemed to have the best prices and be the most trustworthy. The team was super helpful in answering all of my (many, many!) questions. The earrings arrived exactly on time and the packaging was simply stunning. The earrings were just a gift to me, but the beautiful box really was the cherry on the cake. The earrings are even more beautiful in real life. The design is so intricate and the diamonds shine so brightly. I wanted to keep them for special occasions, but I love them so much that I'm wearing them all the time! I'm definitely using Lorel Diamonds again for Christmas presents.
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I absolutely delighted with both our wedding rings. The presentation and products were exactly as described and I am absolutely thrilled with the level of service received.
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I'm really pleased with my purchase. It arrived on schedule and was just what I expected. I would purchase from this company again without a doubt. Thanks
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Ordered and now received a diamond cross pendant. Absolutely stunning. I would definitely recommend Lorel Diamonds.
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Lorel Diamonds is rated 5.0 based on 272 reviews