J Parkers Reviews

Name: J Parkers
Address: 14-16 Hadfield Street, Manchester,, 14-16 Hadfield Street, Manchester,, Greater Manchester
Rating: 4.42

4.4 Rating 19,710 Reviews

85 %

of reviewers recommend J Parkers

Company Reviews

Metrics

Info

4.4

Based on 19,710 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About J Parkers:

As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.

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J Parkers 5 star review on 18th April 2024

162

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants nothing like as illustrated. Inches high with barely any foliage, even the evergreen ones. It will take at least one year and possibly two, before any of the shrubs are something I would be proud to have in my garden. The hardy geraniums just a squiggle of root. Totally disgusted and disappointed. I would have sent the shrubs back but for the hassle and work involved and the difficulty of getting a refund. At my time of life I shall never see these plants in their maturity. Plants rootbound and I am dounbtful that these will do well.”

Helpful Report

Hi Jennie Thank you for your review I am sorry to learn that you were disappointed with the size of the plants. We do advise how they are supplied, many perennials in late winter/early spring do have very little new growth on them but they will soon put on new growth as we move through spring and into summer. If any of the items supplied fail to thrive then please don't hesitate to contact our customer service team for help and advice Kind regards, Trish

“Prompt delivery”

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“Good service good plants prompt delivery”

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“Plants were incredibly well packaged, well watered and looking healthy.”

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“Timely delivery in excellent condition.”

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“Always supply excellent plants. My begonia corms have just arrived. Soon they will be in the hanging baskets and we will have a glorious display like previous years.”

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“Always good plants. Arrive on time good prices”

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“This was an excellent first experience buying from J Parkers. I was given clear information about the likely delivery window and the product. Packaging was easy to recycle and I am pleased with how healthy the plants look.”

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“Lovely plants in first class conditions”

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“Plants were in lovely health and well packaged. Great price and delivered on time. Very happy and will be using JPs again!”

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“Bulbs arrived when promised, all in good condition”

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“Plants delivered safely and all seem fine, thank you.”

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“Ordered a number of plants:mostly as plugs and all delivered carefully and beginning to thrive.”

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“I'm in the process of revamping my garden so have sent for many plants from several on line garden centres. I bought 9 plants from this company in one order- the standard was mixed -the size of two plants ( pennisetum grass and viburnum opulus roseum ) was in truth laughable. Most of the others were good but if they are saying up to 28 ays for delivery why not wait until they can supply them at a decent size. The quality appears good but I had to rethink my intentions on some.”

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“Plants arrived on time and in good condituion cant wait to see the finished article”

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“Plants arrived safely and were very well protected in the packaging.”

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“Efficient service and packaging. Shame two of the plants were very frail”

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“I usually order by telephone and the persons who deal with my calls are always helpful and efficient. Every one of the many items which I have ordered over all the seasons has been well packed and of great quality, and this consistency has enabled me to create a garden that has won a series of awards.”

Helpful Report

“Dahlia tubers ordered on 01/04/24 and Evri delivered on 11/04/24, well within the anticipated delivery date given, and in excellent condition - look forward to some wonderful flowers later in the year. Courier arrived within times stated and followed the safe place request exactly. Well done.”