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Alcumus SafeSupplier Reviews

3.9 Rating 17 Reviews
71 %
of reviewers recommend Alcumus SafeSupplier
Read Alcumus SafeSupplier Reviews
Anonymous
Anonymous  // 01/01/2019
I appreciated the professionalism and promptness we experienced.
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Posted 5 months ago
We were bounced into this by one of our smaller clients. Then pestered for ages to get it done, despite telling them that we didn't have the manpower to serve all these info requests. They did provide some good templates but the whole process has just been very irritating start to finish.
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Posted 5 months ago
Much easier than I thought it would be and advisors were helpful
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Posted 8 months ago
Made the process very easy and lots of help
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Posted 9 months ago
We've come to this registration process with great scepticism. The services that Alcumus provides seem to be just another hoop to jump through if we want to work with specific clients. Our systems are thoroughly assessed on an annual basis by BSI, Achilles, financial auditors and other institutions. All that SafeSupplier portal has done was to ask a handful of questions, check of certification and approval of our status. The clients could've easily done that themselves. The list of services that are available when we set up our profile on SafeSupplier portal doesn't include any of our main services, only a couple of peripheral items. This means we can't even use the portal to inform other potential clients of what we offer. I contacted our adviser about this but haven't heard anything back.
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Posted 1 year ago
A 5 out of 5 for the Customer Service Care Advisors who were helpful during the membership process.
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Posted 1 year ago
The process was straight forward, even for a company like ours. The assessment was quickly concluded
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Posted 1 year ago
This is not fit-for-purpose for all organisations. Many of the questions were not relevant, nor were the templates shared. The member benefits also offer little value to my business.
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Posted 1 year ago
All info was prompt and clear. Also, there was professional advice by the case handler. Very professional company overall.
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Posted 1 year ago
Kept chasing money for a paid invoice despite rasing an issue
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Posted 1 year ago
We were asked to enrol on Alcumus SafeSupplier from a customer and needed to be done very quickly. Alcumus SafeSupplier team were very helpful in helping build our account but it took them best part of 6 weeks to actually provide us with a log in to access our account.
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Posted 1 year ago
Simple, straight-forward onboarding process with great support throughout.
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Posted 1 year ago
An OK experience.
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Posted 2 years ago
Thank you for feeding back on your experience with SafeSupplier and congratulations on your SafeSupplier verification.
Posted 2 years ago
Honest and trustworthy
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Posted 2 years ago
We're so pleased that you've had such a positive experience gaining your verification. Thank you for leaving us a review and congratulations on your verification!
Posted 2 years ago
We dealt with very professional staff. They were very helpful and efficient and we received regular communication.
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Posted 2 years ago
Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving verification.
Posted 2 years ago
We found the renewal process very easy.
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Posted 2 years ago
We're so pleased that you've had such a positive experience gaining your verification. Thank you for leaving us a review and congratulations on your verification!
Posted 2 years ago
Easy to use website to enter all details to be accredited. Helpful advice on the phone too
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Posted 2 years ago
Thank you for the review and congratulations on your verification!
Posted 2 years ago
Took money off a credit card without authorisation a year on from initial payment. Wholly unacceptable
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Posted 2 years ago
Thank you for your feedback on our new product. This is very valuable to us - our product and technical teams are always looking for ways to improve and we will feed this back to them.
Posted 2 years ago
Alcumus SafeSupplier is rated 3.9 based on 17 reviews