“I am 78, and registered sight impaired. Jake listened to my difficulties and tweaking the system to my personal needs, explained what he was doing in layman's terms. Professional, kind and helpful throughout.”
“I asked how to change the orientation of video recordings on my PC, as my recordings were showing me as a left-handed violin play and I am right handed.
The tech assistance was unable to resole this issue.
I later found that it was possible to change the orientation when recording on Zoom.
Really not a hardware issue, but I thought some assistance may have been forthcoming.
No worries, things are still good.
Kind regards, Stephen W J Campbell”
Posted 4 months ago
Thank you for your constructive feedback. Apologies if we have not met your expectations on this occasion. You've been a fantastic longstanding client so we'll make sure we make it up to you next time you need us.
“HAVE PHONED IN UMPTEEN TIMES OVER A PERIOD OF TIME AND HAVE BEEN OFFERED EXCELLENT SERVICE ON EACH OCCASION. EVERY CALL HAS BEEN MET WITH GREAT HELP AND POLITENESS AND MANY TINY PROBLEMS HAVE BEEN SORTED OVER THE HOME LINK. WELL WORTH THE ANNUAL FEE.”