i3 Finance Reviews - Read Reviews on I3.finance Before You Buy

About i3 Finance:

Compare car finance and car loan deals online without affecting your credit score. ... Get the best deal that will suit your budget and affordability.

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Phone:

0330 027 0192

Email:

james.smith@i3.group

Location:

Hope Park
Coop Place
Rooley Lane

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i3 Finance 5 star review on 21st May 2021

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i3 Finance 5 star review on 7th April 2021

Ghertruda G****

i3 Finance 5 star review on 12th June 2020

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was expecting a car to be delivered to my work today, after taking a bus and walking 2 miles to get to work, to be told the car I was buying was a complete right off on the day it was supposed to be delivered was should I say, without expletives, very tiring, stressful, disappointing and very upsetting, especially as I’d signed a finance agreement and paid a months deposit without receiving the car….after spending a whole 9 hours at work on my feet, had to walk another 2 miles to catch the bus home…..I’ll be calling you tomorrow!!!”

“My account manager was excellent from start to end the process was so simple and worked around my work schedule working nights with limited availability. Natalie kept me informed every step of the way and my old car was taken away upon delivery of my new Focus. Very happy, would certainly use again!”

“Amazing service from start to end. I did not have the time to trawl round dealerships - everything was really easy and effortless from start to end. Very happy customer highly recommended!”

“Don't go there! I asked for a quote but they needed all your details including inside leg measurements. Ticked the box not to share my details with a 3rd party. Came back with a quote that's too high. Shortly after received texts and emails from another company offering guarantor loans! After 7 texts and emails from this lot,I asked they cancel my call back and close the account they decided to open for me. Got confirmation this would be done. At 1 o clock the time for the call,I had two calls from different number's about my loan application! Stay away no authentic genuine legitimate company acts this way!”

“Very professional staf ,I'm so happy with the service. Thank you i3Finance”

“Fab service from start to finish Communication was second to none Richard was pleasant helpful and informative throughout the whole process Would definitely recommend”

“Fantastic efficient service, was happy throughout my dealings with i3 and most importantly the car I received I love! Thank you I3. Highly recommend”

“Love my new car!! quick delivery and 5* customer service nothings too much trouble, would definitely recommend.”

“I am totally in love with my new car! I hate car shopping from trawling around dealers to negotiating with sales people. None of this here! Clicked to order and my new car arrived on my drive! Really simple and the staff are GREAT! I am the envy of all my friends. Couldn't recommend them more! I'd give a million stars if I could! ;-)”

i3 Finance 5 star review on 16th March 2021

“Was so helpful from start to finish. Amazing staff Harry and Natalie especially made you feel no question was to small amazing customer service. Couldn’t ask for a more easier and less stressful transaction from filling in the form to receiving the car. Amazing company thanks so much would highly recommend.”

i3 Finance 5 star review on 8th March 2021

“I work nights and was able to order online; the car is outstanding not a mark. Highly recommended”

“Wow! So simple and easy. Amazing service”

“Bought a car from i3 recently it was a very stress free and easy experience everything was handled online. Very happy with the service would use again 😁”

“Great service while choosing car, however once bought not so happy. DVLA chasing me for non payment of tax for my part exchange car, really disappointing they have not done their part of transferring my car to them. Also was told they would sainatize the car new car when dropped off but they did not so I had to do it myself. Such a shame about their after service.”

“Good Service”

“Would like to know why you need my bank details just to do a credit check was really interested found a car but that has put me off”

I am sorry you feel this way. We have a certain number of lenders that require a bank validation as part of their process. These are generally the lenders that offer the best customer outcome e.g our prime lenders. If we identify a high probability of an acceptance with a prime lender who requires bank details, then it is in the best interests of the customer for us to go down this route. We do have lenders that do not require bank details, however if we identify a lender that will provide a better customer outcome with bank details then we would have requested these on the basis of treating our customers fairly and obtaining the best outcome. Maybe we need to consider how we explain this request, and we will for sure look into how we can better explain such requests, however it is genuinely in the customers best interest.

“Thank.you for New cars..”

“Constant harassment. Used their online calculator to get a quote and they’ve submitted an application without my consent and sent me ten messages in five minutes. Wouldn’t go anywhere near them.”

Hi, Thank you for your review, I have checked your submissions on the system, and it came in twice once at 11:34 and another at 11:35, which would explain any duplicate messages. I have reported this to our IT department to look into in more detail to see if this was a technical error or a human error. Your application at no point was submitted to any lenders, as you stated on your review, you were checking your eligibility. This is what the system did followed by explaining what documents would be required to proceed and the offering of assistance to help you find a vehicle. We are a new start up business trying to do things differently, allowing a fully self-service car buying journey. It is sad for us to see our review score drop based on this experience. We pride ourselves as one of the few car finance specialists that allows customers to check and/or apply for car finance without any annoying sales calls and providing an outstanding car buying experience.

“Brilliant service everything done with the utmost professionalism. Richard Brown went over and above to ensure I had a seamless journey from choosing to delivery of the car. Would highly recommend”

“New car arrived today and it is immaculate. The service from Richard was superb. I was kept informed every step of the way and all questions were answered in seconds. By far and away the easiest way I’ve ever bought a car. 5 days from initial enquiry to my new car being delivered and I’m completely satisfied with every step of the process”

i3 Finance is rated 4.65 based on 46 reviews