i3 Finance Reviews - Read Reviews on I3.finance Before You Buy

About i3 Finance:

Compare car finance and car loan deals online without affecting your credit score. ... Get the best deal that will suit your budget and affordability.

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Phone:

0330 027 0192

Email:

james.smith@i3.group

Location:

Hope Park
Coop Place
Rooley Lane

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i3 Finance 5 star review on 12th June 2020

Ian W

Anonymous

Anonymous // 01/01/2019

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“Thank.you for New cars..”

“Constant harassment. Used their online calculator to get a quote and they’ve submitted an application without my consent and sent me ten messages in five minutes. Wouldn’t go anywhere near them.”

Hi,

Thank you for your review, I have checked your submissions on the system, and it came in twice once at 11:34 and another at 11:35, which would explain any duplicate messages. I have reported this to our IT department to look into in more detail to see if this was a technical error or a human error.

Your application at no point was submitted to any lenders, as you stated on your review, you were checking your eligibility. This is what the system did followed by explaining what documents would be required to proceed and the offering of assistance to help you find a vehicle.

We are a new start up business trying to do things differently, allowing a fully self-service car buying journey. It is sad for us to see our review score drop based on this experience.

We pride ourselves as one of the few car finance specialists that allows customers to check and/or apply for car finance without any annoying sales calls and providing an outstanding car buying experience.

“Brilliant service everything done with the utmost professionalism.
Richard Brown went over and above to ensure I had a seamless journey from choosing to delivery of the car.
Would highly recommend”

“New car arrived today and it is immaculate. The service from Richard was superb. I was kept informed every step of the way and all questions were answered in seconds. By far and away the easiest way I’ve ever bought a car. 5 days from initial enquiry to my new car being delivered and I’m completely satisfied with every step of the process”

“From the start to end was an easy pain free process
Finance was in place. A1 driver Chad drove to deliver the car, completed the log book and car was taxed at the same time. All round 5 star from me”

“As a dealer we were contacted by i3 to say that had a customer for one of our vehicles, we were then asked to complete all necessary paperwork and send back which was done in 24 hours. after this we were informed they were waiting for another piece of paperwork for the customer and they would be back in touch with a delivery date. That was a month ago, during this time i emailed on several occasions to find out what was going on no replies or answers. Today i managed to get a call back to say put the car back up for sale as the deal had fallen through. all i can say is ridiculous, no contact no customers service and no result be very careful and dont waste your time with this company.”

“Well I had a little trouble to start with finally after 2-3 days of searching I decided to give them a call the call went straight thru to a lovely lady called Natalie who sorted everything out under 15-20 mins thank you once again Natalie x”

“From start to finish my account manager kept me upto date of where things were and the whole process took only 2 days and I am now just awaiting delivery of my car. #excited”

“Emma was great told her whot I wanted and nothing was too much for her a few days later after endless searches she found whot I was looking for she was great excellent service”

“Very good customer service, polite and helpful.”

“Very well organised and fast service.. did exactly what I needed .. very happy with my new car ... thanks guys”

“Outstanding service.

Harry was very patient all the way along the process.

Due to being a shift worker it was quite difficult to keep contact and many cars were lost.

We finally got there. Well done Harry, the service and standards that you have maintained have been outstanding throughout.

Many thanks.”

“Harry dealt with everything very efficiently. Always answered the phone promptly.”

“Very good service delivery spot on highly recommended very happy 😊 10 out of 10 very good all round”

“Harry does exactly what it says on the tin from start to finish very helpful I would recommend I3 finance I am very happy 😊 10 out of 10 delivery was spot on customer service spot on everything spot on. Thank you 😊”

“I was having trouble reaching the target I needEd for my dream car. I3 were able to get me to that target.
Very polite and helpful.
Highly recommend”

“Brilliant service through out the whole process, I would highly recommend to anyone looking to finance there next car.”

“From start to finish the process was flawless, the customer service and the continuous updates on our application were fantastic!

Oscar and Richard guided us through our application with ease, would recommend i3 all the way!”

“I was pleasantly surprised . They were very helpful, listened to what I needed from a car, my irregular working hours were not an issue . I had support at every stage of this process and my car arrived ... I am really impressed with the service I got”

“Very helpful customer service amazing always there to help would certainly reccomend”

i3 Finance is rated 4.74 based on 31 reviews