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IQ Mobile Ltd Reviews

4.8 Rating 141 Reviews

96 %

of reviewers recommend IQ Mobile Ltd

Company Reviews

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About IQ Mobile Ltd:

Thank you for your interest in IQ Mobile. IQ Mobile is the Intelligent Mobile Network focused on providing good value SIM only deals on the UK's largest and fasted 4G network.

IQ Mobile is owned and operated by Peter Gradwell, a leading UK telecoms entrepreneur. His first business, Gradwell Communications, was founded in 1998 whilst at University in Aberystwyth and provides Cloud Telephony to over 20,000 UK small businesses.

In April 2020, Peter took over IQ Mobile, with a vision for a new type of mobile phone service that combines a high quality network, good value for money and a compelling offering that recognises the new more flexible, mobile way of working that so many of us are used too - but where we can also have a single phone device that respects our work/life balance.

Throughout 2020 and into 2021, we will be focused on innovating in the business mobile sector, adding Wifi Calling, 5G, Mobile Call Recording and other business class telephony features that the mobile world has long been looking for.

Visit Website

Phone:

01225 588 101

Location:

Unit 1.01, Newark Works,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

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IQ Mobile Ltd 5 star review on 7th April 2024

IQ Mobile Ltd 5 star review on 22nd March 2024

IQ Mobile Ltd 5 star review on 17th March 2024

IQ Mobile Ltd 5 star review on 23rd September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I need for travel through Europe in my motorhome with a mobile router; a SIM up to 100Gb of data for 30 days (more available) without fair usage capping or a contract - brilliant!”

“Staff are extremely helpful and pleasant, seem very high on customer satisfaction. The connection in France seems to be pretty good. As motorhomers I've not quite worked out the benefit of paying to keep SIM card open all year if we can only use it 90 days abroad each year. This could be displayed and made known on web site better. A package to use sim for 6 months out of 12 would be better and reflect the current travelling rules in UK/Europe. All in all so far I would recommend IQ mobile.”

“I’m very happy with lQ mobile.”

“I have only just received our IQ sim for use in our motorhome for use when we are travelling, especially in the EU. The SIM worked fine when we were in the UK but when we arrived in Spain although the router was connected and it says we have WiFi, the internet was not working. After having contacted IQ Go customer services they advised us to check some settings which we did and the Internet is now working. Customer services were quick and helpful.”

“I have recently purchased the annual subscription sim but before the purchase I made a few enquiries via their WhatsApp platform and they were very quick to respond with the answers. I have yet to purchase any minutes so I can’t comment on this at the moment. So far I am very pleased with their service.”

“Received great informative support from Frazer today. He was very helpful and patient. WhatsApp was quick and efficient”

“Very happy so far with my use of the IQ Go SIM. We use the SIM in a motorhome that is used of and on; so it's important that we only have to pay for the times that we are away in the van. It's easy to buy more time via the web interface, as and when you need it. An app would make life even easier. Hopefully this is something being considered. And the pan-European support is great. We have already used it in multiple countries. And the support folks at IQ Mobile are very responsive when you need any guidance or clarification.”

“The ordering process was very straightforward, communications were excellent and the delivery trouble free. Would definitely use again and would highly recommend.”

“Ordered a 10GB add on and was ready to use within 5 minutes, excellent customer service”

“pre purchase information good, sim set up relatively easy even for a non geek. Haven’t used data outside UK yet, hopefully it will go well in the EU. Pricing and support good.”

“Works great for touring about in Scotland. The network is stable and its easy to buy more data if its a rain day and the Netflix is getting a bit over used.”

“I have a IQ Mobile SIM in my mobile router attached to my mobile home. I have bought a yearly subscription and pay for data as I need it. This has worked when I am touring Europe and if I need to top up I have done so easily via their website. If there are any issues, I contact them via WhatsApp and a human being actually helps set up the SIM and on one occasion sort out my router settings. I am very happy with this service and I would and have reccommended MobileIQ to any of my friend and contacts on social media.”

“Great help via WhatsApp all sorted for my trip”

“Communication and delivery of my SIM card for my upcoming European break was extremely good . Can’t comment on the usage as it’s not activated yet but looking forward to a seamless experience.”

“I have been looking for months for a data sim that does not have the data reduced when in the EU and that is what IQDo does”

“As always very easy to get SIM card loaded with data and informed when the data has been activated.”

“Great service from Frazer always a quick knowledgeable answer knows his stuff Even a welcome email from one of the owners A great start and would definitely recommend Haven’t used yet as getting ready for road trip in June But already top marks I think this is the best out there for motorhomers with Mifi units All the best Matt Berry”

IQ Mobile Ltd 5 star review on 7th April 2024

“Purchased a data SIM for my Teltonika Router, unfortunately after numerous attempts could not get connected, customer service from Peter was excellent, he definitely went above and beyond but to no avail, given a refund straight away. I would use this company again without hesitation, the personal touch is second to none”

“This is a revolution. This is the most amazing piece of equipment. This little mini box we take everywhere. The kids love it. All for £10 Absolutely fantastic. The personal customer service is also amazing. 10/10”

“I haven't yet used the SIM but can give 5 stars just for their customer service. A business that actually has humans available to talk or message! And one of those is the big boss too! My SIM arrived as promised in a few days. I needed a little bit of advice on how their system worked and have now set up the initial data package to start in a few days as required. If the actual service matches their customer care (and I'm fairly optimistic it will) I will be delighted.”

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IQ Mobile Ltd is rated 4.8 based on 141 reviews