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Halo Reviews

4.2 Rating 6,250 Reviews

77 %

of reviewers recommend Halo

Company Reviews

About Halo:

Halo is a registered charity and social enterprise running 22 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01568618980

Email:

info@haloleisure.org.uk

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Halo 5 star review on 11th March 2024

Halo 5 star review on 16th February 2024

Halo 5 star review on 10th January 2024

Halo 5 star review on 1st January 2024

Halo 5 star review on 18th October 2023

Halo 5 star review on 2nd October 2023

Halo 5 star review on 10th May 2023

26

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff and lots going on. Nice gym with easy to use machines. Good selection of excersise classes.”

(Ogmore Valley) - Posted 1 week ago

Hi Charles, thanks for the great review and rating. Thanks scott

Posted 1 week ago

“Always very helpful staff”

(Ynysawdre Swimming Pool) - Posted 1 week ago

Thank you so much for taking the time to leave us a 5-star rating for Halo! We greatly appreciate your positive feedback and support. "Always very helpful staff" is our motto, and we are happy to hear that our team was able to assist you. We strive to provide excellent customer service and ensure an enjoyable experience for everyone. Once again, thank you for choosing Halo and for your kind words. We look forward to serving you again in the future.

Posted 1 week ago

“The facilities are good and when attending at quieter periods, there are plenty of choices. I would like to see healthier options with regards to the vending machine as there are no sports nutrition options.”

(Maesteg SC) - Posted 1 week ago

Thank you for your 4 star rating and positive feedback. We will ensure that the staff are made aware of your comments. Kind regards Maesteg Staffing Team.

Posted 2 hours ago

“The staff at the centre are very professional and helpful when required. Keep up the great service/work”

(Maesteg Sports Centre) - Posted 1 week ago

Thank you for your 4 star rating and positive feedback. We will ensure that the staff are made aware of your comments. Kind regards Maesteg Staffing Team.

Posted 2 hours ago

“overall I have had a postive time in leominster the only concern I do have is more for a safty side on the younger members of the gym under 18 I would say they need more support or guidence as I can see injuries with the free weights taking place plus the importance of warming up and not just jumping in with both feet”

(Leominster) - Posted 1 week ago

“They should only except bookings because especially in the rec halo it is always way too full on everything.”

(Bridgend Life) - Posted 1 week ago

Hi Thank you for taking the time to rate Halo with 4 stars, we truly appreciate your feedback and support. We understand your concern about overcrowding in the activities in the centre, however we do have a booking system in place which should alleviate this issue as we have capped numbers. We will however monitor more closely to make sure people are using the centre and systems correctly. Halo Team

Posted 1 week ago

“Great staff, great people, improvements have had a very positive effecr”

(Maesteg Sports Centre) - Posted 1 week ago

Thank you for your 5 star rating and positive feedback. We will ensure that the staff are made aware of your comments. Kind regards Maesteg Staffing Team.

Posted 2 hours ago

“Staff are always friendly. Only complaint are the toilets”

(Leominster) - Posted 1 week ago

“Bikes & rowing machines need more regular servicing! Especially as your membership fees are so high. However staff are really helpful and good to me . Overall I'm happy”

(Bridgnorth Endowed Leisure Centre) - Posted 1 week ago

“I enjoy the yoga and Bodybalance classes and you always let me know if they are cancelled for whatever reason which helps a lot.”

(Leominster) - Posted 1 week ago

“I get a little upset when I get a strike and I’ve never missed a session”

(Bridgend Life) - Posted 1 week ago

Hi Jayne Thank you so much for your 4-star rating of Halo, we greatly appreciate your support and feedback. We completely understand how frustrating it can be to get a strike, especially when you've never missed a session, we apologise for any inconvenience caused If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Halo Team

Posted 1 week ago

“Very good except there has been a missing lock on one of the swimming pool showers and one of the changing cubicles for quite some time now.”

(Bridgnorth) - Posted 1 week ago

“I use the centre frequently. Fantastic facilities, lovely staff, honestly no complaints whatsoever.”

(Maesteg SP) - Posted 1 week ago

“Friendy, welcoming and an asset to the community.”

(Bridgnorth) - Posted 2 weeks ago

“Mark is an excellent instructor in all the classes I take very friendly & motivating.I really look forward to all my classes.Angela is always very helpful/ friendly on Reception.All other staff are helpful too.”

(Maesteg Sports Centre) - Posted 2 weeks ago

Thank you for your 5 star rating and positive feedback. We will ensure that the staff are made aware of your comments. Kind regards Maesteg Staffing Team.

Posted 2 hours ago

“I’ve been a member here for just over a year. It has been a life changing experience. From my regular spin classes to working one to one with a trainer and making friends with most of the team. I have since become a volunteer and I love it This is a warm friendly and very inclusive place to prioritise your well-being. Something for everyone”

(Hereford LC) - Posted 2 weeks ago

“Plenty of classes to suit lots of abilities. Teachers are brilliant! Booking system is good, classes fill up quickly. Gym is very good lots of selection to cater for most Needs. Only downfall is more parking places needed. If halo or other businesses have training sessions in the halo centre the car park fills up very quickly. Brilliant to see the Rec (halo) busy busy. Have noticed the gym needed a good clean, the floor around the edges needed a good hoover and wash down. Overall love using the facilities it’s like a second home.”

(Bridgend Life Centre) - Posted 2 weeks ago

Hi Thank you so much for your positive review, We appreciate your feedback regarding the booking system, classes and our teachers, as it helps us improve our services. We understand your concern about the parking situation and apologize for any inconvenience caused. We are continuously working on finding solutions to address this issue and ensure that our customers have a hassle-free experience. Halo Team

Posted 2 weeks ago

“Great Staff are always smileing, and help full keep, up the good work!!!!”

(Hereford LP) - Posted 2 weeks ago

Dear Nigel, Thank you so much for taking the time to leave a 5-star rating. We truly appreciate your support and kind words. It's fantastic to hear that our staff made a positive impact on your experience, we will definitely keep up the good work! We look forward to welcoming you back again soon. Many thanks, Hereford Leisure Pool Team

Posted 1 week ago

“I think Hereford Leisure / Halo very well organised, staff are helpful , friendly and all facilities are clean and well maintained. Many Thanks 😊”

(Hereford Leisure Centre) - Posted 2 weeks ago

“I have been using Ross Swimming Pool since October last year. Now five months later I’m 20kg lighter and I have one complaint - I wish I had done it sooner. Members of staff are very welcoming and always happy to help. Positive atmosphere keeps you motivated. Halo Ross team it’s been an absolute pleasure! Special thank you to Helen and Peter. See you very soon.”

(Ross) - Posted 2 weeks ago

Hi Danka, Thank you for the five star review, we appreciate the wonderful feedback and we hope you continue to enjoy using our facilities. Kind regards, Ross Halo Team.

Posted 2 weeks ago

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Halo is rated 4.2 based on 6,250 reviews