Green Retreats Reviews

5.0 Rating 246 Reviews
100 %
of reviewers recommend Green Retreats
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Phone:

01296 325777

Email:

hello@greenretreats.co.uk

Location:

Westcott Venture Park, Westcott, Buckinghamshire
HP18 0XB

Anonymous
Anonymous  // 01/01/2019
Fantastic experience with Green Retreats at their Aylesbury showroom. Our host was very knowledgeable about the product, process and planning rules. Absolutely no pressure sales whatsoever, which would be a major turn off for me. Having extensively researched the market we were already sold on GR's product. I have to say that the quality on show more than lived up to expectation. I would highly recommend a visit, and fully expect to be doing the same in respect of the product and installation once complete.
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Posted 2 years ago
Although we had done some research of our own, our appointments here have been excellent. Very clear in explanation from Vas, and the mock up he did on his tablet was very informative. If this is a path you are thinking of going down, this company ( so far) have been excellent. We have placed an order for next year and look forward to GR carrying on this good start.
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Posted 2 years ago
We are very happy with our garden room and are looking forward to using it regularly. The portal - where we could design and track our order - is a great idea although it did suffer a few glitches at times which was a bit annoying, but our customer service lead - Jessica - stayed close to our order to ensure it went through smoothly, from initial placement through to completion, and made us feel well represented throughout. The installation went very smoothly and completed to schedule - Covid got in the way of one element, but Green Retreats moved quickly to arrange an alternative team, keeping everything on track. Each team were busy all the time they were here, and kept our garden tidy. No problems with the room so far - happy to recommend.
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Posted 2 years ago
Green Retreats have been excellent from the 1st call, to design, the showroom visit, base construction, build, plastering, electrics and final fix. This product is not the cheapest, but offers great value for money due to the quality of service, professionalism, and build. Everyone we have come into contact with has been excellent. The pricing and solutions are clear and transparent. My only complaint is that due to demand for this product, we had to wait 6 months, but it has been worth the wait. Would recommend highly. David M
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Posted 2 years ago
Excellent host called Lee who had superb knowledge and was very engaging. Thoroughly impressed with company, products and Lee.
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Posted 2 years ago
Excellent venue where you can view multiple arrangements. All well made. Friendly service. Very efficient.
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Posted 2 years ago
The company, service, product and its representatives were all fantastic and we are truly happy with our new garden room.
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Posted 2 years ago
Very helpful service from start to finish. Queries immediately dealt with and resolved. Very professional and attentive teams.
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Posted 2 years ago
We were very impressed with our visit today. A great range of garden rooms and offices well displayed. Extremely helpful and knowledgable staff who covered every detail in drawing up a specification for us. Thank you Will & Chris
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Posted 2 years ago
Amazing Customer Experience!!!. We have just had stage one of the installation of our new garden room by Chris and his team. From the minute they started to the minute they finished nothing was ever too much and they would do all they can to make the whole experience run so smoothly. Chris and his team are a credit Green Retreats. We cannot thank them enough. We will update the review when the garden room is fully completed. We would 100% recommend Green Retreats!!!
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Posted 2 years ago
I would thoroughly recommend Green Retreats. Whole experience through viewing options , placing order, installation and finishing the project has been seamless and easy to navigate. We are very pleased with our garden room and look forward to many years enjoying our garden cabin. Mark Oxford
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Posted 2 years ago
Fabulous professional service from beginning to end. All the tradesmen were totally trustworthy, friendly, clean and efficient. Couldn't have asked for a better experience - the only trouble now is that we'd like to design and install another but can't. Green Retreats come fully recommended by us.
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Posted 2 years ago
The whole process of buying my garden office was faultless from start to finish. The brochure and design features were excellent. Communication throughout was good leading to a completed building with which I am delighted.
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Posted 2 years ago
My partner and I have felt for some time that our house wasn't quite big enough for our current needs. We love the area and our neighbours are brilliant. Rather than moving, we decided to have a garden room/office instead. After checking out various companies online we decided to go with Green Retreats and we couldn't be happier with the results. From the start, we've been very impressed with their staff, right from visiting the showroom to all the different workmen that have been around at different stages to build our garden room. The work was done in stages and started approximately 5-6 months after we placed our order. Week 1 - Base, Week 2 - Garden room assembled, Week 3 - Plastering, Week 4 - Electrics + Final fixes. We thoroughly recommend Green Retreats and their staff.
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Posted 2 years ago
Green Retreats delivered exactly what they said they would, on time with no issues at all. I am loving my Green Retreats Garden Room.
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Posted 2 years ago
We’re absolutely delighted with our new garden room from Green Retreats (greenretreats.co.uk). The quality of build is top notch, and the whole experience from going to the showroom and deciding on the design, to the help we received with planning permission, and advice on preparing the ground, was excellent. Many thanks to all at Green Retreats, especially Rachel Boothaway, our planning advisor to whom nothing was too much trouble and who supported us all through the process. It was exciting watching the lads erecting the garden room over five days, and they were very professional and took pride in their work. The finished building looks stunning and we can’t wait to use it.
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Posted 2 years ago
We’re super pleased with our new garden studio, all staff were friendly and informative, everything happened very efficiently and the installation date was brought forward several months thanks to a cancellation. We got great advice from the site inspection, including how to save money on our design. A highly recommended company.
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Posted 2 years ago
Communication through the process was excellent. The workmen who came to do the work were also helpful and efficient.
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Posted 3 years ago
Brilliant customer service, friendly and efficient staff from the designing stage to the building. The room looks beautiful and is exactly what I wanted
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Posted 3 years ago
We are delighted with our garden gym from Green Retreats. Everything has gone smoothly from the design consultation, to the site visit, to the build. Visiting the showroom is really useful as you can see a range of different styles and set ups and the consultant set out our options really clearly. We then got an online design which we could tailor to our exact needs. When it came to the build we got a really clear schedule and the build went exactly to plan - we were so impressed with the work and professionalism of all the team doing the build. We are getting lots of compliments from family and friends about how good it looks ! Can't recommend them highly enough !
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Posted 3 years ago
Green Retreats is rated 5.0 based on 246 reviews