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EYG Home Improvements Reviews

4.4 Rating 218 Reviews

84 %

of reviewers recommend EYG Home Improvements

Company Reviews

4.4

Based on 218 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About EYG Home Improvements:

EYG is a leading UK double glazing specialist with decades of home improvement knowledge and experience.

We design, manufacture and install domestic glazing of any shape or size – from windows and doors to bespoke orangeries, conservatories and replacement conservatory roofs.

Our business is founded upon the traditional values of reliability and trust.

We always put the needs of our customers first and we will endeavour to provide the best possible customer service.

Visit Website

Phone:

0800 181 888

Email:

l.baxter@eyggroup.com

Location:

E Y G Window Centres, Wiltshire Road, Hull,
Hull
EYG Home Improvements
HU4 6QQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a composite font door and side panel and a PVC back door fitted .SAM and BRANDON where great. Such grafters as the job was hard work basically because they had to put in two lintels .The lads worked so hard from the minute they arrived to the finish of the day. Not only were they hard workers they were so polite and eager to make sure we were happy with everything an asset to your company.We are very happy with our 2 new doors and very happy to recommend these two young hard working lads.”

Posted 2 years ago

Hello Mrs Osborne, thank you so much for such a wonderful review, we are really pleased that you're happy with the fitters' work and the products! Best wishes, Lisa

Posted 2 years ago

“John G! Was brilliant. He was very considerate of the mess removing the bricks was going to create, and did all he could to minimise it, clearing everything away on completion. My new window looks lovely. The plastering is smooth and well finished. I would recommend this company to anyone needing to replace or put in new windows.”

Posted 2 years ago

Thank you for the lovely review Denise, we are delighted you were happy with the service and the product and hope you will use us again if you need anything else in the future. Best wishes, Lisa

Posted 2 years ago

“Arranged visit to price up for secondary glazing. Nobody turned up. Time wasters.”

Posted 2 years ago

We are very sorry to hear this Ken, please could you privately send us some more details so we can look into what went wrong here. Best wishes, Lisa

Posted 2 years ago

“Fantastic service from start to finish, absolutely faultless, everyone we met was incredibly professional and there was clear communication about timelines and the processes. Barry was totally honest and certainly no pressure talk on his visits, an excellent first impression of EYG. Jeremy sales manger was on hand at all times to give advice, ideas and even gave me plenty of time when I called throughout the process. But my goodness the stars have to be Mike and Steve, they were above 5 stars, the skills they displayed installing each window with so much care, attention and detail has blown us away. These gents went above and beyond to ensure we got the very best. They worked continuously, completely tidying and cleaning up as they worked, nowhere was ever ever messy, all rubbish was collected and cleared away. Thank you and I’ll be back to order more next year.”

Posted 2 years ago

Hello Deborah, what a pleasure to read such a great review, I am so pleased you've had such a positive experiece from start to finish and we will be sure to pass this wonderful feedback on. Best wishes and many thanks, Lisa

Posted 2 years ago

“We had all our windows and doors fitted by EYG. We had two teams of fitters. The four chaps were fantastic!! Excellent communication, professional behaviour, very clean and tidy. Micheal and Richard, along with Nick and his brother made the whole experience so much easier than we anticipated. The only thing that lets EYG down is there communication prior to the installation. A quick courtesy call to confirm dates and details of what to expect would go a long way to improving the overall service.”

Posted 2 years ago

Hi LG, thank you for this great review and I have passed on your feedback to the installations team also. Many thanks, Lisa

Posted 2 years ago

“EYG have just replaced a 4 of our windows and a new front door. Steve A was very professional in fitting these, turning up on time and asking for our preference on several occasions and keeping the rooms clean. Would certainly want him to fit any more double glazing that we needed. Slight problem with bathroom windows. One window replaced same afternoon, the other within the week. So very pleased. The completed job is more than satisfactory.”

Posted 2 years ago

Hello Mo, thank you for a very positive review, we are really plesed to hear you were happy with the products and Steve's service, and glad we managed to resolve the issue with the bathroom windows promptly. We hope you will use us again the futur. Best wishes, Lisa

Posted 2 years ago

“Have just had all of our windows and our front door replaced, and we are so happy with the product and the quality of the work done. Love how the new composite door - in Anthracite grey - looks. Steve and Mike did a great job, and worked so hard. Lovely guys too: friendly and courteous, and left everything clean and tidy. Thank you.”

Posted 2 years ago

Thank you for the 5 stars Sharon, ill pass this message along to Mike and Steve!

Posted 2 years ago

“A massive thank you to Jeff & John. They did the foundations and walls of our new orangery. What lovely guys! So polite and helpful and left it clean and tidy. Brilliant job.”

Posted 2 years ago

Thanks for the 5 star review Cliff, we're really glad that you love the new orangery!

Posted 2 years ago

“After several quotes we decided to go with EYG because they are local, have a good reputation and were reasonably priced. We are having front and back doors and inside patio doors replaced, polycarbonate conservatory roof replaced with a Hybrid roof and soffit and facias replaced. The first part of the work has just been completed with all the doors being replaced. The quality of the products and the workmanship of Phil B and Ray was superb. Arrived on time kept me informed throughout, made sure all the fitting were perfect, going beyond their remit to make sure area around the doors blended in well, and kept the area very clean. Thank you Guys.”

Posted 2 years ago

Thanks for the 5 star review Peter, we really appreciate the review & will pass this along to Phil & Ray!

Posted 2 years ago

“I recently moved into a house which had been fitted with bifold doors by EYG. I noticed that the previous occupants had left the property with a broken handle on a bifold. Though these had been fitted 3 years or so ago I contacted EYG and sent a photo of the broken handle. A couple of days later a replacement arrived in the post and fitted perfectly. Exemplary service , no questions just sorted out very quickly. I would therefore highly recommend EYG.”

Posted 2 years ago

Hello Alistair, thank you for this brilliant review, we always honour all of our existing warranties and we are happy that this was done swiftly and efficiently. Best wishes and we hope you're enjoying your new home! Lisa

Posted 2 years ago

“Well, last Friday we had our new front door and apex window fitted to our new porch. We needed to wait a while due to the supply and logistical challenges everywhere but WELL worth the wait. The two fitting engineers arrived in time and were underway in minutes, excellent quality workmanship with the fitting and very tidy in all they did. I cannot recommend this company enough to anyone out there as you will not be disappointed 👍 I would give them a full 10 out if 10 for quality, fitting, tidiness and attention to detail 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Well before we found EYG, we had the unfortunate dealings with SafeStyle Windows and doors from Bradford THIS COMPANY IS THE OPPOSITE and I would never recommend them to anyone They seem to have hundreds of customers with poor fitting, poor quality and little to no after sales support to resolve Whatever you do, DO NOT hand over cash to Safestyle or sign any contract. YOU HAVE BEEN WARNED ❌❌❌❌❌❌❌❌❌❌❌❌❌ Go EYG ALL THE WAY 👍👍”

Posted 2 years ago

Hello Kevin, what a fantastic review, thank you so much for taking the time to write this review. We are really pleased you were happy with products, fitting and service. We thank you for your valued custom. Best wishes, Lisa

Posted 2 years ago

“Thankyou eyg for your excellent service and thankyou to the fitter for doing an excellent job,much appreciated. John Ellis .”

Posted 2 years ago

Thank you for the 5-star review John! We're glad to hear that our team did a fantastic job!

Posted 2 years ago

“Mike and Steve attended to fit us a complete house of UPVC dour glazing, front and rear doors and patio doors. Really pleased - everything was done ahead of schedule, they were polite and tidied as they worked. Friendly and worked to a high standard. Wouldn’t hesitate to recommend EYG or use them again 👍🏼”

Posted 2 years ago

Hello Jessica, thank you so much for the fantastic review and we are so thrilled you were happy and would recommend EYG. Best wishes, Lisa

Posted 2 years ago

“I’m so impressed with the absolutely fantastic service I’ve received from EYG. I had a door fitted in 2013 & noticed recently some rusting to the inside & that the door handle had started to peel. I dropped them an email on Sunday & by lunchtime on Monday they’d arranged a date for someone to come round and repair it. It’s so good to find a company that offers an honest guarantee. There were no quibbles or queries & the work was completed quickly & efficiently. All of the staff I spoke to were polite and courteous & I would highly recommend EYG to my friends & family. Keep up the great work EYG!”

Posted 2 years ago

Hi Vicky, thank you so much for your wonderful review, it is so good to hear that you're happy with our service. Many thanks, Lisa

Posted 2 years ago

“We recently had our windows and doors fitted by EYG and the service we received from the start of the process through to installation and after care, was exceptional. Special praise and recognition though has to go to the fitters, Mike and Steve. Two of the hardest working people I have ever come across, who are clearly very passionate and proud of the standard of work and service levels that they deliver. They are both an amazing asset to EYG!”

Posted 2 years ago

Hi Chris, thank you for the excellent review of our work and our fitters, we are so pleased to hear it. Lisa

Posted 2 years ago

“We had a solid roof installed on our conservatory when we moved into a house. It was absolutely freezing and we kept it permanently locked. Once the new roof was on it was like a normal room! We now use it constantly. The fitters were very clean and polite and took all the mess away. Definitely recommend!”

Posted 2 years ago

Thank you for the lovely review Paul, and we are really pleased you are happy with it and enjoying your revamped conservatory!

Posted 2 years ago

“Recently installed windows & doors to our cottage. Fitting exceptional, the products pvcu anthracite grey blends well with the cream render. First class Job. Well done EYG”

Posted 2 years ago

Thanks for the 5 star review Martin!

Posted 2 years ago

“Was fine when they did the job, but afterwards they wouldn’t stop contacting us despite us telling them not to multiple times. I was even promised to be removed from their database and the calls continued. Even emailing them didn’t elicit a response and it took a lot of effort on my part to reach a resolution and I think it’s important other people know this as the treatment I received is not good enough”

Posted 2 years ago

Thanks for the feedback Peter, we understand that this was a frustrating experience on your behalf however after speaking to you on Twitter this has now been resolved & we have taken the necessary steps to ensure that this doesn't happen again!

Posted 2 years ago

“Had a couple of windows replaced, the installers were quick and efficient and the finished product was great, I would recommend EYG, and use them again”

Posted 2 years ago

Thanks for the lovely review!

Posted 2 years ago

“Ian did a great job on our conservatory!”

Posted 2 years ago

Thanks for the 5 star review!

Posted 2 years ago

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EYG Home Improvements is rated 4.4 based on 218 reviews